SUMMARY:

• 10+ years of experience in supporting pharmaceutical and life sciences project management roles and functions with Senior Executives and Corporate Officers.
• PMP Certification Completion.
• Highly skilled in the capacity to oversee technology development, Medical Affairs, Sales and Marketing, Project Management initiatives.
• Confident in processing, and analysis of various reporting metrics supporting commercial field sales and product launches.
• Adapt at presenting documentation, Power Point Presentations, creative design and content to various levels within the organization.
• Extensive experience with support and coordination of sales force, cost analysis, budget administration, and new product launches.
• Talented analyst, adept at researching, designing, coordinating and implementing various project plans.
• Excellent Project Management, using both Agile and Waterfall methodology, organizational, communication, event planning, and presentation skills.
• Exercises independent judgment, decision making, and problem - solving abilities.
• Knowledgeable with FDA and Regulatory Guidelines and approval process for promotional content and software applications used by/for Commercial and Medical Affairs.
• Confident in ability to work directly with clients to forge long lasting relationships.
• Skilled in developing strategic partnerships to improve product scope and increase delivery channel opportunities.
• Proficiency in MS Office/Outlook, Microsoft Project, SharePoint, C.A.T.S, Concur Software Systems, Ariba, Trackvia, Azure DevOps, Jira, Veeva, SalesForce.com and Microsoft CRM.

WORK EXPERIENCE:

Sr. Project Manager

Confidential, Bernardsville, NJ

Responsibilities:

• Facilitates weekly project planning and retrospective meetings relating to custom software development projects servicing pharmaceutical organizations.
• Oversight of Managed Care Department (formulary, Medicaid and Medicare data researchers) and the input of the data into various applications supported by the organization.
• Provides project oversight and administration to ensure that the development and delivery of information systems solutions meets or exceeds the expected business requirements, and that work is completed and delivered on time and within budget.
• Monitors and reports to stakeholders on the status and progress of project efforts, anticipating and identifying issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies.
• Proficient with Agile Lifecycle Management Tool Azure DevOps VSTS, and Jira Project System.
• Actively engages in all technical matters; finding gaps, ensuring Product Owner involvement in business decisions, and description of the business flow.
• Experience participating in and facilitating discussions to discover solutions, capturing and transforming business and technology requirements into high-quality User Stories and Acceptance criteria.
• Organizes, prioritizes, coordinates, and administers the day-to-day activities and workload of the offshore application development team.
• Manages all aspects of the application development lifecycle, including systems analysis, design, development, deployment, maintenance, and enhancements.
• Collaborates with the Account and Sales Teams to define project SOW’s by establishing its objectives, deliverables, costs and success criteria.
• Manages third party data vendors and the integration of Rx data into various client applications.
• Fosters and maintains good working relationships with customers and colleagues to meet expected service levels.
• Motivates, mentors, and leads the development team to achieve high productivity, high quality, and develop effective business solutions.

Procurement Project Specialist

Confidential, Morris Plains, NJ

Responsibilities:

• Responsible for the project and contract management between Corporate Organization and major multi-national transportation and logistics vendors.
• Prepares solicitation bids, e-auctions, request for proposals and quotations.
• Administrator responsible for entering, tracking, and reporting into Aribia contracts/project ranging from $3,000 to $60 million.
• Compiles, audits, and creates monthly and quarterly reporting presentations to Senior Leadership on departmental wins and pipeline generation.
• Assists with the re-negotiations of supplier payment terms from Net 30 to Net 90 saving the department several thousand in fees.
• Assisted internal buyer with the migration of data from previous SAP system into new Compass software system. Trained to become subject matter expert to trouble shoot when necessary.
• Currently asked to support Chief Procurement Officer with executive initiatives, pertaining to Procurement Leadership Team and Procurement Chief Operating Office Committee (i.e. industry events, monthly, and quarterly executive meeting).

Project Manager

Confidential, East Hanover, NJ

Responsibilities:

• Ensures effective usage of in-house and external vendors with regards to entire process of registration systems pertaining to all POA’s, conventions, Ad Boards, and Steering Committee meetings.
• Responsible for the project management of all medical engagement meetings, symposia and ad hoc executive activities as required.
• Manages convention vendor(s) and ensures they are company compliant with all housing, venues & associated logistical arrangements.
• Oversee the completion of the invitation & attendee management process by Convention Coordinator, including attendee communication, database management & reporting.
• Responsible for the production and circulation of all key communications e.g. weekly status reports to all key meeting stakeholders attending major congresses.
• Plans, attends & executes stakeholder planning meetings - face to face, WebEx and/or conference calls, where required.
• Responsible for the preparation and maintenance of budgets, throughout the lifecycle of each scientific medical event.
• Coordinates, provides updates and minutes to all internal stakeholders pertaining to IPT and MTT monthly meetings. I.e. IPT’s and MTT’s for each therapeutic area.
• Excellent written and verbal communication skills.
• Knowledge and understanding of non-promotional and promotional compliance, regulatory affairs, and legal guidelines.

Project Manager

Confidential, Solana Beach, CA

Responsibilities:

• Project Manager supporting all Confidential Therapeutics Marketing and Sales initiatives pertaining to sales operations, marketing fulfillment, call center vendor relations, and event planning.
• Coordinates all Sales and Corporate events, including National Sales Meetings, POA’s and all Circle of Excellence destination excursions. Required for all sourcing, hotel scouting and team event building.
• Created workflow process commencing with the interview candidate directly through to onboarding of new hire into the organization.
• Responsible for all “Sunshine Reporting” activities/reporting as it related to MSL team of 60 and KOL’s.
• Assisted and tracked all RFP’s regarding Global Health Science non-promotional project needs.
• Responsible for the authoring of Standard Operating Procedures as it pertains to external vendor relations.
• Tracked wholesaler communication as it pertains to pricing and drug information.
• Responsible and authored new procedures to streamline current workflow patterns.
• Reviewed, edited and tracked all promotional materials through the organizations internal Promotional Review Board Committee prior to FDA submittal, whereby managing the workflow process of promotional versus non-promotional content for review by both departments.

Project Specialist

Confidential, Parsippany, NJ

Responsibilities:

• Project Manager supporting all Global Health Science initiatives in the realm of both promotional and non-promotion product content, product launches, phase IV trials, and Medical Information.
• Coordinated various solution launches with cross-functional teams relating to content strategy, while ensuring the integrity of key promotional and non-promotional companywide communication and compliance information, as it relates to content materials being developed for re-use, ensuring integrity of the content remains intact.
• Assisted coordinated, and facilitated with Global Health Science, Clinical Operations, and CRO’s pertaining to retrospective post observational studies aimed to evaluate use of and outcomes of patients using our solution.
• Partnered with Engage Team as a value-added resource assisting with learning updates and product launches.
• Managed the activities within Global Health Science product launches/plans ensuring the coordination and support of the medical information necessary in response to medical inquiries, etc.
• Worked closely with relevant stakeholders within the organization to capture and refine necessary deliverables and schedules within the project plan work-breakdown structure, while coordinating management decisions and phase-gate reviews by all stakeholders.
• Created detailed project schedules, work breakdown structures, and timelines using various PM tools.
• Remained up to date with changes in user and customer practice patterns and anticipate possible impacts to the product plan.
• Supported project budgeting process and related corporate financial processes.
• Regularly reported on product goals with bi-weekly or monthly dashboards (scope, schedule, budget, staff, and risks).
• Budgets time and resources to meet deadlines while managing vendor relations.
• Continuously resolved issues, designed work procedures, and maintained database to correct and review.
• Collaborated with authors and reviewers regarding Work Instructions, Company Policies, and SOP’s for internal and external customers.
• Devised, reviewed, and continuously monitored contracts with all vendors i.e. consultants, suppliers, subcontractors for each project, while amending, and crafted changes and reviews, to ensure project was on target and on budget.
• Responsible for the coordination of KOL Advisory Boards relating to solutions research and learnings for its intended use, partnered with Value and Engage Teams to navigate the solution in various institutional environments.

Sales & Marketing Project Coordinator

Confidential, Bedminster, NJ

Responsibilities:

• Coordinated and arranged high-level conference calls, board and management meetings, space events, and travel arrangements for top executives as well as KOL’s in the Neurology arena.
• Calendar management of CEO, President, Senior Vice President of Sales, and Vice President of Marketing.
• Continuously improved and implemented professional relationships with KOL’s as point of contact of the corporation ensuring highly professional acumen and communication.
• Acted as liaison and maintained open lines of communication among senior executives, board members, middle management and administrative staff.
• Coordinated preparation and timely dissemination of company information and slide presentations for board meetings.
• Managed all sales and marketing projects and ensured achievement of all performance objectives of project.
• Coordinated with sales, marketing, and production teams for new launches and changes required in projects.
• Developed and managed all project plans as well as organized all resources required for project completion including budgets.
• Assisted with the Patient Assistant Program along with various co-pay promotions from production through completion with the help of feedback, resource planning, to ensure achievement of all metrics.
• Maintained all invoices obtained by vendors and negotiated to achieve best value to benefit the organization.
• Organized all purchase orders and managed records of all service vendors for various projects.
• Consistently developed and maintained excellent relations with existing and potential vendor partners.
• Implemented an on-boarding system of all new hires as it pertained to new sales specialist into the organization which included recruitment, interview process, and training. First point of contact to field sales force thereby managing 42 sales reps at any given time.
• Supported Regional Sales Management Teams by assessing their needs to achieve corporate quarterly goals.
• Responsible for Trade Relations pertaining to Marketing Trade Shows, “Special” Events, Advisory Board Meetings, special product information programs, and physician dinner programs.
• Monitored processes and identified programs to be outsourced to external vendors.

Office Administrator

Confidential, Rockaway, NJ

Responsibilities:

• Responsible for the day to day office administrative duties of 35 office staff personnel ensuring A/R and A/P were current, assisted payroll in a management capacity as well as in a generalist human resource function.
• Accountable for the tracking of all Workers Compensation claims, Liability claims and Benefit Coordination of an organization with approximately 3300 full and part time employees in 12 different states.
• Scheduled and coordinated meetings, travel schedules, and other events; informs attendees/participants of function, reserved meeting space, facilitated the coordination of audio visual and other additional equipment/materials, when required, in addition to the oversight of hospitality services when appropriate.
• Worked with various insurance vendors to complete the process of necessary paperwork in a timely manner to ensure Workers Compensation claims are OSHA compliant.
• Responsible for the recruitment, screening, interviewing and on-boarding process of all corporate new hires in a timely and cost-effective manner.
• Devised electronic tracking system and policy for liability insurance claims within the organization that previously to my arrival was done manually.
• Actualized the Standard Operating Procedures Manual for all departments that previously had been abandoned.
• Meticulous in responding to all requests from Senior Management, Regional Directors, and Operations Managers in an extremely prompt and appropriate manner.
• Assisted with creating and revising company policies and procedures to ensure the overall effectiveness of the organizations goals.
• Tracked production and staffing of over 500 locations the organization serviced on a day to day basis utilizing the Win Team Software System.

Sr. Sales Designer & Manager

Confidential, Carlstadt, NJ

Responsibilities:

• Managed sales and administrative office of 25 individuals.
• Core responsibilities included workforce planning, staffing, talent development, performance management, employee relations for Sales Designers in designated region.
• Trained, coached, and motivated team to exceed personal as well as franchise’s overall production.
• Consistently met the monthly budget requirements set forth by the company.
• Conducted monthly sales meeting to educate and train sales force in overcoming obstacles in the sales process.
• Kept sales force informed of all necessary changes in pricing, strategies, and conditions of current market.
• Devised and implemented monthly, quarterly, and yearly sales promotions as well as incentives.
• Devised a follow-up system of all sales leads distributed through the sales office i.e.; through advertising, in-bound calls, and referrals.
• Devised sales presentations to increase the designers’ overall closing presentation.
• Responsible for processing of all contracts, installations and follow- up service calls to ensure that end user was completely satisfied.
• Accountable for the overall execution of each design effort from inception to completion. This included: measuring, designing, pricing, scheduling, and installation of each project.
• Devised customer satisfaction survey to monitor overall performance of designers and franchise services.
• Excellent listening, communication, and follow-up skills; extreme accuracy and attention to detail.
• Excellent sales and negotiating skills as it pertained to working with outside vendors in reaching targets for specific projects.
• Closing ratio of 70%.