PROFILE:

• Strong background in IT project types like geographic, educational, bank, and financial.
• Expertise in complete SDLC with software methodologies Agile Scrum and Waterfall.
• Directed and executed 80+ deployments, certifications, updates, changes, break fixes.
• Project management and coordination in Maximo, Rally, Microsoft Office 365 Planner, and Atlassian products such as Jira and Confluence.
• Quality Assurance in testing methodologies like ADA, browser, mobile web, functional, manual, language, regression, services, and unit.
• Production support in application certification, incident reduction, implementation, deployment, maintenance, and outage solving/tracking.
• Programming in C, C++, C#, and Java.
• Strong organizational/planning skills and solid analytical/problem solving skills.
• Team player with great communication, interpersonal skills and positive attitude.

TECHNICAL SKILLS:

Application Servers: Apache Tomcat, IBM WebSphere

Databases: Oracle 11g, Postgres, MS Access, SQL Server 5.7, Visual FoxPro, Teradata 15.10

Deployment Tools: AppViewX, Bladelogic, Repliweb

Gaming Engines Y Pipeline Tools: Microsoft MonoGame, Unity, Unreal Engine

Geographic Tools: AutoCAD 2010, Global Mapper 13, Quantum GIS 1.5

Monitoring & Performance Tools: BlueStripe, Introscope, Splunk

Methodologies: Agile Scrum, Waterfall

Operating Systems: Android, Linux/Unix, Mac OS, Windows

Platforms: .NET, Eclipse, Flash Builder, Flex Builder, IIS, Jetty, NetBeans, Visual Studio (2005, 2008, 2015, and 2017), WebSphere, Tectia

Programming / Scripting / Markup Languages: C, C++, C#, Java, AS3, CSS, HTML, XML

Project Management: Confluence, HP Quality Center, Jira, Maximo, MS 365 PlannerOneNote, Rally, Remedy, SharePoint, Visio

Reporting Tools: Crystal Reports, Jasper Reports

Testing Methodologies: ADA, browser, mobile, functional, manual, languageregression, services, unit

Testing Tools: JAWS, Perfecto Mobile, Sauce Labs, WindowsEyes, Internet browsers

Text Editors: NotePad, NotePad++, TextPad.

Video & Image Editors: Sony Vegas 13, Windows Movie Maker 10, GIMP 2, Paint 3D

Web Services: REST, SOAP

EXPERIENCE:

Scrum Master/Technical Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• On board third party providers (TPP) into the AMEX Open Banking APIs by:
• Being alert of incoming requests from TPPs to utilize the AMEX APIs.
• Validate the TPP requests information utilizing the Preta Directory and the Financial Conduct Authority (FCA).
• Access management for TPP requests into the AMEX for developers portal.
• Coordinate with Apigee and Layer 7 to prepare the environments for the TPPs.
• Collaborate with BlueCerts to get and apply eIDAS certificates to the interfaces.
• Align the project for the AMEX engineering team utilizing Confluence, Jira, and Rally.
• Create and maintain comprehensive project documentation in Confluence.
• Report and escalate to management as needed.

Environment: Microsoft Planner, Microsoft One Note, Bitbucket, Confluence, Jira, RallyServiceNow, Preta Open Banking Europe, and Financial Conduct Authority.

Project Coordinator and QA Software Engineer

Confidential, Phoenix, AZ

Responsibilities:

• Coaching team members in the different stages of Scrum: sprint planning, daily stand up, sprint review, and retrospective.
• Teaching team members how to use Rally for scaling scrum development.
• Assisting product owners with planning and tracking using Jira.
• Creating documentation using Confluence and Microsoft One Note.
• Test case creation and execution using Rally, XML, SOAP UI, and web services.
• Data preparation for application flows using file logs, Sphere, and virtualization
• Maintenance and issue resolving using TextPad, NotePad++, SQL Server 2012 Management Studio, Sphere, and Virtualization
• Tracking of application requests and tickets using ServiceNow.

Environment: Jira, Confluence, Rally, Windows, Visual Basic, XML, Web Services, SQL Server 2012, SOAP UI, Sphere, Microsoft One Note, Bitbucket, Rally, and ServiceNow.

Quality Assurance Leader

Confidential, Charlotte, NC

Responsibilities:

• Work with testers, developers, business analysts, and lines of businesses to adapt and implement the Scrum methodology.
• Involved in Scrum events: sprint planning, stand up, sprint review, retrospective.
• Develop test cases in Rally and HP Quality Center.
• Data preparation for the flows of the application using internal tools.
• Applied types of testing such as:
• ADA, functional, browser, mobile, language, manual, regression, and services.
• Execute test cases with tools like:
• Perfecto Mobile, Sauce Labs, XML Web services in SOAP UI, Windows Eyes, JAWS, mobile devices, and web browsers (FF, IE, GC, Edge)
• Created documentation and evidence for each type of testing performed.
• Certified the testing done to the application in testing and production environments.

Environment: Windows, Hosted Virtual Desktops, Remote Desktop Connections, SOAP UI, Splunk, HP Quality Center, Rally, Remedy, Share Points, and Microsoft One Note.

Production Support Leader

Confidential, Charlotte, NC

Responsibilities:

• Worked with managers, external vendors and subject matter experts to ensure all requirements comply according to business rules for new versions of the application.
• Fix issues with Oracle DB, MS SQL, Tectia, and Remote Desktop Connections.
• Updates/upgrades using AppViewX, Bladelogic, Repliweb, IBM WebSphere, JVM's, IIS, Tectia, and Remote Desktop Connections.
• Monitoring of performance using BlueStripe, Introscope, and Splunk.
• Database maintenance using stored procedures, triggers, and SQL queries.
• Reports execution with MS SQL, Oracle, and HTML.
• Batch jobs running by develop Unix shell scripts.
• Used Maximo and Remedy for issue tracking, and project management.
• Accesses management and training sessions for team members.

Environment: Windows, Linux, Oracle, MS SQL, Tectia, BlueStripe, Splunk, Bladelogic, AppViewX, Repliweb, Introscope, Remote Desktop Connections, Maximo, Remedy, Java, SOAP UI, WebSphere, Jetty, IIS, FTP, NotePad++, Share Point, and Microsoft One Note.

Confidential

Software Developer Leader

Responsibilities:

• Directly involved in requirements gathering and development.
• Software design, development, implementation, testing and maintenance using JavaAS3, NetBeans 3.6, NetBeans 6.8, Flex Builder 3.0 and Flash Builder 4.6.
• Database high level design and creation with Oracle and Postgres.
• Database maintenance with SQL and stored procedures.
• Processing of cartographic maps using AutoCAD 2010, Global Mapper 13, and Quantum GIS 1.5.
• Report creation and verification using Jasper Reports.

Environment: Windows, MAC OS, Oracle, Postgres, NetBeans 3.6, NetBeans 6.8, Flex Builder 3.0, Flash Builder 4.6, AutoCAD 2010, Global Mapper 13, Quantum GIS 1.5, Jasper Reports, Java, and AS3.

Confidential

Software Developer

Responsibilities:

• Worked as a C# developer involved in analysis of requirements, design, developmentunit and Integration testing.
• Database management and maintenance using MySQL.
• Utilized MySQL PL/SQL for database operations.
• Manual filling up of data for the bus routes.
• Design, develop and maintain the 'Reports System' using C#, .NET and Crystal Reports.

Environment: Windows, MySQL, .NET, Crystal Reports, and C#.