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Program Manager Resume

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SUMMARY:

Recruiting Automation SME with 12+ years of experience leading multimillion - dollar recruiting automation projects for top Fortune 500 companies; empowering each client to rapidly deploy human capital and reach their business goals more effectively.

KEY COMPETENCIES / SKILLS:

Systems Architecture: Presiding over complex implementations, integrations, and migrations across systems, and applications.

Systems Analysis: Converting business into system requirements, then configuring/optimizing Taleo, Avature, Workday, etc.

Program Management: Leading PM activities (scope, schedule, etc.), as well as, full cycle development using RAD/Agile methods.

Process Management: Directing Recruiting transformation for several Fortune 500 companies and improving their eco-systems.

TECHNICAL SUMMARY:

  • Taleo (4 X ); ICMs (1X )
  • Taleo (3 X ); Kenexa, ICMs, SAP e-Recruiter (1X )
  • Taleo (15X), Workday (3x), Kenexa (2X), INFOR (2X), ICMs, & SAP (1X)
  • Confidential (25 X); Avature (3X ); Dynamics (1X )
  • Confidential (40 X); Avature (3 X ); SourcePoint (2 X )
  • Confidential (35X), Jobs2web (3X), SmashFly (1X), SourcePoint (2x).
  • Transition (2X )
  • Transition (2X), Web Metrics (1X )
  • Transition, Legacy Onboarding, INFOR
  • OBI (1X), Data Warehouse (1X )
  • OBI, Yellowfin, & Tableau (1X )
  • OBI, Tableau, Datawarehouse (1X)
  • Confidential (35 X); Jobs2web & TMP Pathways, Viper (2 X )
  • Direct Employers (3X), DoubleClick, e-Quest (1X) TMP Pathways/Viper (2x)
  • Direct Employers (3X), DoubleClick, e-Quest (1X) TMP Pathways/Viper (2x)
  • HireRight (1X ); Bounty Jobs (2 X )
  • HireRight (2X), HireVue, ACE (1X )
  • HireRight, HireVue, BountJobs (1X)

EXPERIENCE:

Confidential

PROGRAM MANAGER

Responsibilities:

  • Program manage technical tasks for 120+ implementations, integrations and data migrations projects per quarter.
  • Program manage technical tasks for 80+ web development (career sites, microsites, events) projects per quarter.
  • Program manage 300+ Help Desk tier 2 and tier 3 cases (issues) across all systems and products per quarter.
  • Manage systems using lean methods, and customer focused best practices across people, process, and technology.
  • Cross-functional collaboration with internal teams (sales, customer success, account managers, development, product, etc.)

Confidential, Atlanta, GA

Systems Architect, Admin

Responsibilities:

  • Built a highly complex ATS/CRM/HRIS ecosystem that enabled the recruiting function to reach their business goals.
  • Led global development teams and integrated (TCC) Taleo Recruiting and Transitions with PeopleSoft 9.2.
  • Led Taleo configurations and integration for career site; SSO, job distribution, onboarding, auto-progression, etc.
  • Built TCC 2-way Integration between Avature, Taleo and Peoplesoft that merged apply, key fields, dispositions, SSO, etc.
  • Configured System: Avature’s Data Model, Library, User Management, Data Mgmt, and Instance (Main Records, Websources, etc.).
  • Managed System: Analyzed system; integrated new technologies, managed portfolio of issues; and trained recruiters.

Confidential, Tukwila, WA

Sr. Functional Analyst

SYSTEMS: Taleo (Recruiting, Transitions & OBI, Social Sourcing), Avature

Responsibilities:

  • Led the social sourcing implementation and integration with Avature; co-led the Taleo Recruiting/Transition implementation.
  • Led integrations of Taleo Recruiting with Avature, DoubleClick, TMP Talent Brew, BountyJobs and Hire Right’s E-Verify.
  • Led implementation for Social Sourcing (LinkedIn, Facebook, Tweeter) with Avature and Taleo Recruiting/Business Objects.
  • Co-led with Oracle consultants configuration tasks for Taleo recruiting, transitions, OBI, and job distribution tools.
  • Partnered with the BI team to integrate OBIE with Talent Brew and create the Metrics Reference Model and dashboards.

Confidential, Chicago, IL

Systems Architect, Analyst

SYSTEMS: Taleo (recruiting & Transitions), Oracle EBS

Responsibilities:

  • Architected improvements for Taleo 17 Recruiting/Onboarding implementation and data migration from Oracle EBS.
  • Developing and configuring Taleo Recruiting Fluid to provide an advanced mobile user experience.
  • Developing and configuring a resume feedback solution for hiring managers using Fluid Recruiting.
  • Researching and recommending a solution that would enable FTP file transfers between Windows and Linux servers.

Confidential, Dallas, TX

Systems Architect, Analyst, Technical PM

SYSTEMS: Taleo (Recruiting, & Transitions), PeopleSoft 9.2

Responsibilities:

  • Led implementation of Taleo Recruiting and Transitions for CBRE’s LATAM division and project managed technical activities.
  • Led global development teams and integrated (TCC) Taleo Recruiting and Transitions 15B with PeopleSoft 9.2.
  • Led architectural design for process workflows, data mapping, development, configuration, and technical documentation.
  • Led FLC implementation, integrations, and configurations to improve OLF, Templates, User types/Groups, LUDs and FMC.
  • Configured and translated every field and selection list in the system from English to both Spanish, and Portuguese.

Confidential, Houston, TX

Systems Analyst, BPM, PM

SYSTEMS: Taleo (Recruiting, & Transitions), SAP & Cyber

Responsibilities:

  • Configured and Project Managed Taleo’s optimization, integrations with SAP and data migration with Cyber.
  • Led business requirements gathering workshops and converted functional requests into technical specifications.
  • Configured and optimized CSWs, requisitions, user-interfaces, offer approvals, agency portal, and job posting module.
  • Led the migration of data from Cyber into Taleo, working closely with Business Analyst and development team.
  • Project Managed functionally (plan, design, development, testing, delivery) and technically (TCC, Integrations, etc.)

Confidential, Redmond, WA

CRM Chief Architect, Inventor/Product Analyst

SYSTEMS: SAP I-Rec, Dynamics CRM.

Responsibilities:

  • Led product development of the original MS CRM for Talent ($4 ML) that consolidated sourcing and recruiting.
  • Design: As chief CRM architect built the master blueprint that guided the design, development and deployment phases.
  • Development: Managed and prioritized requirements; led Agile development team and delivered timely Sprint releases.
  • Testing: Partnered with QA during UAT; led pilot group during beta release and completed successful testing.
  • Delivery: Led deployment procedures/activities; then successfully launched the new Dynamics CRM in April 2013.
  • Business Intelligence: Partnered with BI teams and architected an SQL Business Intelligence data-warehouse solution.
  • Strategic: Road Maps; Strategic Staffing; Talent Management Sync, Talent Planning Sync and Retention Strategies.
  • Core Programs: Diversity Recruiting, General Sourcing and Recruiting, Executive Recruiting and College Recruiting.
  • Operations: Business Processes, Benchmark, Competitive Intelligence, Compliance, Regulatory and Privacy.
  • Recruiting: Sourcing Teams and Talent Pipelines, Recruiting Teams and Change Management / Training.

Confidential

Systems Director, PM, Architect

SYSTEMS: Kenexa (IBM), Avature, SourcePoint.

Responsibilities:

  • Implemented my invention Web 2.0 recruiting marketing/systems model, which improved media traffic by 400% and hires 60%.
  • Implemented Avature, Jobs2web, and TMP Pathways, as well as, Optimized Kenexa and centralized their processes.
  • Improved Job Postings ROI using automated analytics that enables us to purchase the right job boards and SEM media.
  • Developed digital products, interactive campaigns, blogs, SEO/SEM strategies, and social media programs.
  • Led employment branding strategies that increased identity in the marketplace as an employer of choice.
  • Developed a robust reporting strategy (Oracle BI, Taleo, DoubleClick) for recruiting marketing strategies.

Confidential

Talent Attraction Lead Manager

SYSTEMS: Taleo, Kenexa, Avature, SourcePoint.

Responsibilities:

  • Directed staffing programs, and invented the Talent Acquisition Web 2.0 model, which was copied by TMP and Jobs2Web.
  • Improved Confidential ’s time-to-fill by 28% and reduced cost-per-hire by $6 ML per year using my invention.
  • Developed several career sites and marketing campaigns to increase the talent communities and sourcing effectiveness.
  • Developed an advanced sourcing process, system architecture, project lifecycle, metrics reference goals, and user training.

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