Program Manager Resume
SUMMARY:
Recruiting Automation SME with 12+ years of experience leading multimillion - dollar recruiting automation projects for top Fortune 500 companies; empowering each client to rapidly deploy human capital and reach their business goals more effectively.
KEY COMPETENCIES / SKILLS:
Systems Architecture: Presiding over complex implementations, integrations, and migrations across systems, and applications.
Systems Analysis: Converting business into system requirements, then configuring/optimizing Taleo, Avature, Workday, etc.
Program Management: Leading PM activities (scope, schedule, etc.), as well as, full cycle development using RAD/Agile methods.
Process Management: Directing Recruiting transformation for several Fortune 500 companies and improving their eco-systems.
TECHNICAL SUMMARY:
- Taleo (4 X ); ICMs (1X )
- Taleo (3 X ); Kenexa, ICMs, SAP e-Recruiter (1X )
- Taleo (15X), Workday (3x), Kenexa (2X), INFOR (2X), ICMs, & SAP (1X)
- Confidential (25 X); Avature (3X ); Dynamics (1X )
- Confidential (40 X); Avature (3 X ); SourcePoint (2 X )
- Confidential (35X), Jobs2web (3X), SmashFly (1X), SourcePoint (2x).
- Transition (2X )
- Transition (2X), Web Metrics (1X )
- Transition, Legacy Onboarding, INFOR
- OBI (1X), Data Warehouse (1X )
- OBI, Yellowfin, & Tableau (1X )
- OBI, Tableau, Datawarehouse (1X)
- Confidential (35 X); Jobs2web & TMP Pathways, Viper (2 X )
- Direct Employers (3X), DoubleClick, e-Quest (1X) TMP Pathways/Viper (2x)
- Direct Employers (3X), DoubleClick, e-Quest (1X) TMP Pathways/Viper (2x)
- HireRight (1X ); Bounty Jobs (2 X )
- HireRight (2X), HireVue, ACE (1X )
- HireRight, HireVue, BountJobs (1X)
EXPERIENCE:
Confidential
PROGRAM MANAGER
Responsibilities:
- Program manage technical tasks for 120+ implementations, integrations and data migrations projects per quarter.
- Program manage technical tasks for 80+ web development (career sites, microsites, events) projects per quarter.
- Program manage 300+ Help Desk tier 2 and tier 3 cases (issues) across all systems and products per quarter.
- Manage systems using lean methods, and customer focused best practices across people, process, and technology.
- Cross-functional collaboration with internal teams (sales, customer success, account managers, development, product, etc.)
Confidential, Atlanta, GA
Systems Architect, Admin
Responsibilities:
- Built a highly complex ATS/CRM/HRIS ecosystem that enabled the recruiting function to reach their business goals.
- Led global development teams and integrated (TCC) Taleo Recruiting and Transitions with PeopleSoft 9.2.
- Led Taleo configurations and integration for career site; SSO, job distribution, onboarding, auto-progression, etc.
- Built TCC 2-way Integration between Avature, Taleo and Peoplesoft that merged apply, key fields, dispositions, SSO, etc.
- Configured System: Avature’s Data Model, Library, User Management, Data Mgmt, and Instance (Main Records, Websources, etc.).
- Managed System: Analyzed system; integrated new technologies, managed portfolio of issues; and trained recruiters.
Confidential, Tukwila, WA
Sr. Functional Analyst
SYSTEMS: Taleo (Recruiting, Transitions & OBI, Social Sourcing), Avature
Responsibilities:
- Led the social sourcing implementation and integration with Avature; co-led the Taleo Recruiting/Transition implementation.
- Led integrations of Taleo Recruiting with Avature, DoubleClick, TMP Talent Brew, BountyJobs and Hire Right’s E-Verify.
- Led implementation for Social Sourcing (LinkedIn, Facebook, Tweeter) with Avature and Taleo Recruiting/Business Objects.
- Co-led with Oracle consultants configuration tasks for Taleo recruiting, transitions, OBI, and job distribution tools.
- Partnered with the BI team to integrate OBIE with Talent Brew and create the Metrics Reference Model and dashboards.
Confidential, Chicago, IL
Systems Architect, Analyst
SYSTEMS: Taleo (recruiting & Transitions), Oracle EBS
Responsibilities:
- Architected improvements for Taleo 17 Recruiting/Onboarding implementation and data migration from Oracle EBS.
- Developing and configuring Taleo Recruiting Fluid to provide an advanced mobile user experience.
- Developing and configuring a resume feedback solution for hiring managers using Fluid Recruiting.
- Researching and recommending a solution that would enable FTP file transfers between Windows and Linux servers.
Confidential, Dallas, TX
Systems Architect, Analyst, Technical PM
SYSTEMS: Taleo (Recruiting, & Transitions), PeopleSoft 9.2
Responsibilities:
- Led implementation of Taleo Recruiting and Transitions for CBRE’s LATAM division and project managed technical activities.
- Led global development teams and integrated (TCC) Taleo Recruiting and Transitions 15B with PeopleSoft 9.2.
- Led architectural design for process workflows, data mapping, development, configuration, and technical documentation.
- Led FLC implementation, integrations, and configurations to improve OLF, Templates, User types/Groups, LUDs and FMC.
- Configured and translated every field and selection list in the system from English to both Spanish, and Portuguese.
Confidential, Houston, TX
Systems Analyst, BPM, PM
SYSTEMS: Taleo (Recruiting, & Transitions), SAP & Cyber
Responsibilities:
- Configured and Project Managed Taleo’s optimization, integrations with SAP and data migration with Cyber.
- Led business requirements gathering workshops and converted functional requests into technical specifications.
- Configured and optimized CSWs, requisitions, user-interfaces, offer approvals, agency portal, and job posting module.
- Led the migration of data from Cyber into Taleo, working closely with Business Analyst and development team.
- Project Managed functionally (plan, design, development, testing, delivery) and technically (TCC, Integrations, etc.)
Confidential, Redmond, WA
CRM Chief Architect, Inventor/Product Analyst
SYSTEMS: SAP I-Rec, Dynamics CRM.
Responsibilities:
- Led product development of the original MS CRM for Talent ($4 ML) that consolidated sourcing and recruiting.
- Design: As chief CRM architect built the master blueprint that guided the design, development and deployment phases.
- Development: Managed and prioritized requirements; led Agile development team and delivered timely Sprint releases.
- Testing: Partnered with QA during UAT; led pilot group during beta release and completed successful testing.
- Delivery: Led deployment procedures/activities; then successfully launched the new Dynamics CRM in April 2013.
- Business Intelligence: Partnered with BI teams and architected an SQL Business Intelligence data-warehouse solution.
- Strategic: Road Maps; Strategic Staffing; Talent Management Sync, Talent Planning Sync and Retention Strategies.
- Core Programs: Diversity Recruiting, General Sourcing and Recruiting, Executive Recruiting and College Recruiting.
- Operations: Business Processes, Benchmark, Competitive Intelligence, Compliance, Regulatory and Privacy.
- Recruiting: Sourcing Teams and Talent Pipelines, Recruiting Teams and Change Management / Training.
Confidential
Systems Director, PM, Architect
SYSTEMS: Kenexa (IBM), Avature, SourcePoint.
Responsibilities:
- Implemented my invention Web 2.0 recruiting marketing/systems model, which improved media traffic by 400% and hires 60%.
- Implemented Avature, Jobs2web, and TMP Pathways, as well as, Optimized Kenexa and centralized their processes.
- Improved Job Postings ROI using automated analytics that enables us to purchase the right job boards and SEM media.
- Developed digital products, interactive campaigns, blogs, SEO/SEM strategies, and social media programs.
- Led employment branding strategies that increased identity in the marketplace as an employer of choice.
- Developed a robust reporting strategy (Oracle BI, Taleo, DoubleClick) for recruiting marketing strategies.
Confidential
Talent Attraction Lead Manager
SYSTEMS: Taleo, Kenexa, Avature, SourcePoint.
Responsibilities:
- Directed staffing programs, and invented the Talent Acquisition Web 2.0 model, which was copied by TMP and Jobs2Web.
- Improved Confidential ’s time-to-fill by 28% and reduced cost-per-hire by $6 ML per year using my invention.
- Developed several career sites and marketing campaigns to increase the talent communities and sourcing effectiveness.
- Developed an advanced sourcing process, system architecture, project lifecycle, metrics reference goals, and user training.