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Program Manager / Project Manager Resume

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San Jose, CA

SUMMARY:

A meticulous business technologist, Enterprise Voice & Data Communications engineer with a comprehensive, progressively responsible with world class experience in Satellite Communications, Network Infrastructure, Microwave/Wireless Engineering and Security. Possesses strong professional knowledge with an independent bent of mind and who can operate effectively across Management/Technology interface characterizes planning, deployment and service delivery.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Program Manager / Project Manager

Responsibilities:

  • Experience in new building, relocations, renovations, and consolidations. Over - seeing all phases of project, resource management & resource forecasting, Providing updates to business sponsors/ stake holders, Vendor/Contract management, Financial and budget forecasting throughout project lifecycle.
  • In-depth understanding of the SDLC and ability to apply it to relevant projects (Silver Light)
  • Developed and actively managed project plans, contracted resources, schedule and scope to meet deliverables. Maintained all reporting requirements as needed.
  • Developed RFP/RFI process for projects as required and worked closely with business and IT teams to drive effective selection of solutions and delivery partners.
  • Actively managed & executed project, including assigning tasks to project staff, managing project scope and project finances, and ensuring the quality of deliverables.
  • Integrated the work of large teams and multiple vendors to deliver project success. Managed contract resources directly to execute project activities.
  • Ensured all deliverables and commitments were met for project compliance with relevant standards and methodologies. Also contributed to enhancement and evolution of - Project financials, understanding on budget forecasting, accruals, change management process.
  • Demonstrated in-depth knowledge of IT functions and services. Flexible, calm under pressure, highly communicative, and comfortable taking ownership in ambiguous situations.
  • Possesses familiarity with many technologies, with particular focus on their capabilities and limitations.
  • Track record of successful integration across multiple and complex technologies and systems

Confidential, Fresno, CA

IT Project Manager

Responsibilities:

  • Responsibilities include conducting Pre-Project kickoff meetings, Resource management & resource forecasting(PPMC), White board sessions to understand current setup, Weekly project review meetings, Conducting monthly on-site workshop and tracking of project progress, racking and stacking of IT related equipment’s, Installation of MDF & IDF for Data center (use of test equipment’s like Spectrum Analyzer, OTDR’s, Vector Analyzer, BERT, Protocol Analyzers) development of planning, decision-making for day today activities and updating key milestones associated with project, Scheduled client updates, Problem escalation/resolution to get required attention from stake holders and financial approvals.
  • Ability to deliver under pressure, managing competing priorities, and ability to do analytical and critical thinking to resolve issues, helping fellow professionals to complete tasks and lead multiple cross-functional projects and team concurrently in fast-paced environment, working knowledge of technology vendors, product development teams to help out with solution development and providing support alternatives. Measuring project success, establish & maintain PMI guidelines. successfully engage in multiple project initiatives, Approve project scope & charter for i mplementation. Work on planning and conducting DR / BCP audits and exercises for office and substation locations and command centers to ensure seamless access into Corporate network and to address DR/BCP situations and conducting DR/BCP contingency plans and invoking DR /BCP exercises.
  • Lead /conduct business requirements, financial/budget approvals, Track project (Waterfall/Agile), procurements, quotations, approvals, payments/financial reporting ($10M/Forecasting) (SAP/ERP/SRM/CRM/Ariba 6O04Pivot tables/ BPC tool), resources, potential, expenses, RMA and key performance indicators. Project Share-point access & documentation relevant to project.
  • Communicates key performance information to senior management team, Tracking project budget, resources, revenue potential, expenses, and providing project health status and other associated key performance indicators(MS Project, JIRA).This includes Vendor management / Vendor Operations, Procurement with Telecom Carriers (for delivery of bandwidths and interoffice connections using fiber optic PON/GPON/WDM/DWDM, Cellular 4G/LTE/RAN Circuit provisioning) and product vendors, RF/Microwave back haul trunk radios (Freq and Space Optimizations), Metro-cell Access, DAS systems for in-building coverage (Cellular networks 4G/LTE/RAN), Contract Management/negotiation, new vendor Contract setup, Telecom / Datacom equipment procurements and also in-house Wi-Fi access points 802.11A/B/G/N/AC
  • Develop business case, determine business value, and timeline of project, communicates key performance information to senior management, Send out communications on outages, Change management, Outage Management (OMS Milsoft) Config Management, Release Management, Advance metering infrastructure(AMI).
  • Demonstrated understanding of IT process and infrastructure/data Center, Active directory, Exchange servers access management, Security & Firewall, Storage related projects, Perimeter Security projects (Installation of Cameras). Ability to establish effective working relationships with fellow associates, Engineers, Network specialists, Construction and Maintenance crews, external customers and conflict resolution.
  • Ability to Develop multi-year project plan to include Research & Development, Demonstrate/Pilot phase and Production implementation, develop specifications, Responsible for outside plant Engineers to ensure final plans are prepared and submitted in timely fashion to meet expectations of construction team.
  • Liaison between business units, technology and support teams, Work with 3rd party agencies with respect to right of way(ROW), easements (GO95) Inter-operator Infrastructure usage like tower, Antenna, power etc. Outside Plant fiber installations and Microwave tower installations, co-ordination with county office to validate site locations and address, 3rd party Safety plan (SSSP), Contractor Safety and adherence to PG&E’s safety protocols.

Confidential

Technical Architect/Project Manager

Responsibilities:

  • Preparation of technical projects that provides clear understanding of provincial health services that includes scheduling, monitoring & statistics on the video conference that was carried out in terms of Clinical, Administration & Academic sessions at various health regions, Perimeter Security projects
  • Experience in conducting in-depth strategic technical architecture reviews that includes analyzing IT Network Infrastructure(IP/MPLS) tele health, unified collaboration tools (such as Lync, Movi / Jabber, WebEx client) Online meeting invite and call center, Data center consolidation Network deployments VoIP telephony technologies.
  • Working on complex technical infrastructure that includes centralized hub and spoke based central core architecture, Video bridge infrastructure, transport core with mix and match of copper/ fibre along with MPLS core and static end points. Responding RFI/RFP process for projects & work with Business teams

Confidential

Project Manager

Responsibilities:

  • Customer facing role that includes site visits, Study/Estimation, Project proposal, Design of the communication build projects on IT Infrastructure and Network, RF & Microwave radios, Microwave (path calculation/propagation models/Freq./Space optimizations), Roof tops, Tower construction planning, Cell site co-ordination, Microwave /Satellite antennas, Setting up wireless access point and RF/Microwave back haul trunk radios and also DAS systems f or in-building coverage (Cellular networks 4G/LTE/RAN) access (using Pathloss 3.0, 4 & 5.0 also map-info and atoll software, Google Earth ), SDH/SONET ring for add drop channels, DACS/Mux.
  • Liaison between business units, technology and support teams, Work with 3rd party agencies with respect to right of way(ROW), easements (GO95) Inter-operator Infrastructure usage tower, power etc. Outside Plant fiber and Microwave tower installations. As part of role was responsible for Vendor management, Operations with Telecom Carriers (for delivery of bandwidths) and product vendors, Contract Management/negotiation, new vendor Contract setup, Resource management & resource forecasting, Financial management/ forecasting (SAP BPC tool) Tele protection equipment procurements, approvals and payments using SAP/ERP/SRM/CRM. SAP Ariba.
  • Project work involving site visits to ascertain the requirements, working with site/ field engineers for ascertaining/ management of the communication build projects on OSP Fiber optic PON/GPON/WDM/DWDM / Copper Cabling along with Installation of MDF & IDF for Data center & terminations (Outside Plant Cabling), Data center consolidation, IT Network Infrastructure(IP/MPLS) Circuit provisioning, In-house Wi-Fi access points 802.11a/b/g/n/ac .RF Optimization, Microwave path design/profiling, calculations, availability reliability criteria calculations, fade margins, coverage area using path loss software version 3&5. Liaison between business units, technology and support teams, Work with 3rd party agencies with respect to right of way(ROW), easements (GO95) Inter-operator Infrastructure usage tower, Antenna, power etc. Setting up seamless access into Corporate network and to address DR/BCP situations and conducting DR/BCP contingency plans and invoking DR /BCP exercises.
  • Worked with Protection & Control engineers to provide telecom interfaces ( Tele-protection using SEL based relays , Iniven PDR-2000, RFL Gard 8000, ABB ETL 500 /600 Series PLCC) along with their monitoring Software packages, Developed panel and interconnect wiring & Outdoor aspects of substation - Substation Layout, Breaker, CT, PT/ Perimeter Security projects (Installation of Cameras access card readers), Conduits communication build projects on OSP Fibre / Copper Cabling along with terminations (Outside Plant Cabling) for substation for leased line circuits.
  • Involved with procurement, Vendor Management, Track project, Order management, budget and financial reporting (using SAP/ SAP ERP/SRM. Pivotal tables). Responding RFI/RFP process for projects & work with Business teams.
  • Develop business case, determine business value, and timeline of project, communicates key performance information to senior management team, Sending out communications on outages, Change management, Outage Management (OMS Milsoft) Communication Management, Configuration Management, Release Management, Advance metering infrastructure(AMI). Responding RFI/RFP process for projects & work with Business teams

Confidential

Project Manager

Responsibilities:

  • Ensures that the access points cover the required area of spread.
  • Designs and implements Wireless Access Points, Controllers and Wi-Fi services within client’s sites.
  • Worked on planning Wireless LAN deployment for the customers by using Air-magnet planner & Air-magnet Survey tool ver 3.0 software package (path loss 3-5, atoll & Map-Info) tool that could provide predictive indication of the coverage area by placing the Wireless access points and also the propagation models.
  • RF/Microwave back haul trunk radios and also DAS systems for in-building coverage (Cellular networks 4G/LTE/RAN/WWAN/MIMO)

Confidential

Project Manager

Responsibilities:

  • Worked on Voice consolidation project of Suncor wide and as part of the project worked on roll of new Voice system project involved in upgrading CS1000E PBX system Media Gateways at remote sites along upgrade of media servers, G440/450, IP office new chassis, NRS server and added SIP end points (Quintum Tenor Boxes & Audio codes) along with Subscriber Manager, System Manager, Session manager packages.
  • Worked with various service providers such as TELUS, Bell, Rogers, Shaw & MTS All-stream for Carrier services on T1 & higher for Data & PRI for Voice & SIP Trunking Circuit provisioning, VoIP implementations along with Call recorder using NICE CDR’s, Data center consolidation, Outside plant Fiber optic PON/GPON/WDM/DWDM, IT Cabling /Network u pgrades deployments, IP Network Infrastructure(IP/MPLS), Security & Firewall, in-house Wi-Fi access points 802.11a/b/g/n. Unified communications /collaboration (Integration with Call pilot, Microsoft Lync, Desktop messaging, Office communicator).
  • As project manager responsible for racking and stacking (test equipment’s like Spectrum Analyzer, OTDR’s, Vector Analyzer, BERT, Protocol Analyzers) development of planning, decision-making for complete knowledge of day today activities of most functions and key milestones associated with project success, scheduled customer updates, Problem resolutions and escalation to get required attention and project fiscal management. Also as part of role, was responsible for Vendor management / Vendor Operations, Change management, Communication Management, Procurement with Telecom Carriers (for delivery of bandwidths and interoffice connections) and product vendors, Contract Management/negotiation, new vendor Contract setup, Telecom / Datacom. Equipment procurements.
  • Supervision exercised over professional, technical and administrative personnel. Involved with procurement, Vendor Management, Track project, budget and financial reporting (using SAP/ SAP CRM/ERP/SRM. Pivotal tables). Resource management & resource forecasting, Financial management/ forecasting (SAP BPC tool)

Confidential

Various Positions as Project Manager

Responsibilities:

  • Built access to Nortel’s CORWAN through various access control methods with the R&D community partners in India included RAN, CDMA, UMTS, MIMO, PCS Liaison between business units, technology and support teams, Work with 3rd party agencies with respect to right of way(ROW), easements (GO95) Inter-operator Infrastructure usage like tower, Antenna, power etc. Outside Plant fiber installations optic PON/GPON/WDM/DWDM and Microwave tower installations. RF/Microwave back haul trunk radios (Freq and Space Optimizations), Metro-cell Access, DAS systems for in-building coverage (Cellular networks). Responding RFI/RFP process for projects & work with Business teams
  • Configured and maintained WAN Data / Voice transport switches Circuit provisioning, VoIP implementations along with Call recording using NICE CDR’s, Microsoft Server (exchange services and active directory) (Passports / Meridian Opt 61C, 81C, 11C, CS1000E), Bay routers that are used for connecting up the Corwan access to the R&D development partners. It included the Frame Relay's WAN protocols as well as the ATM and routing protocols like Static RIP, OSPF and BGP Data center consolidation Network deployments, Firewall, IT Network Infrastructure (IP/MPLS).
  • Interacted periodically with the service providers to address any WAN link related Circuit provisioning /issues, if any. Acted as the second level support for Nortel's R & D business partners like Wipro, SASKEN, Infosys, TCS and BPL. Support to the R & D business partners was in the form of configuring routers and end equipment’s (CSU, DSU which included copper DS0, DS3, ISDN (PRI/BRI) / fiber/ADSL lines, GPONs Circuit provisioning) as also trouble shooting the Network and Link level problems & provided technical support. Responsible for getting quotations, procurements, RMA, Compliance and quality control.
  • Responsible for project Management, Security Audits at 3rd party sites, BCP/ DR exercises (Business Continuity plans and Disaster Recovery), SOX /ECC Compliances, racking and stacking (use of test equpt’s Spectrum Analyzer, OTDR’s, Vector Analyzer, BERT, Protocol Analyzers) development of planning, decision-making for complete knowledge of day today activities of most functions and key milestones associated with project success, Scheduled customer updates, Problem resolutions and escalation to get required attention and fiscal management, Change management, Communication Management, Resource management & resource forecasting, Financial management/ forecasting (SAP forecasting tool) Supervision exercised over professional, technical and administrative personnel. Involved with procurement, Vendor Management, Track project, Order management, procurement, financial reporting (using SAP/ SAP CRM/ERP/SRM, Pivotal tables). Responding RFI/RFP process for projects & work with Business teams.

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