SUMMARY:

• A creative - thinking problem solver with extensive resource allocation and project workflow experience - both on the agency and client side. Experienced in managing the delivery of fully integrated projects and campaigns on various platforms - including digital, e-business, Confidential, and social - in a fast-paced, high pressure environment.
• Microsoft Project Certification and full PMP Certification Course (2015, Technical Institute), Microsoft Project Certification (2016, Technical Institute).
• Skilled in the use of Full Software Development Lifecycle (SDLC) using various methodologies (Agile, Waterfall, Iterative)
• Experience leveraging with enterprise class software (Oracle ATG, Magento, Volusion, WebSphere Commerce, CMS Documentum, Wordpress,) to deliver strategic value and ROI
• Adobe Analytics Certified Partner (2008), led Confidential s Adobe Analytics program doing reporting for, as well as managing Omniture Developers. Worked with tag-management providers Google and Adobe Tag manager doing highly visual presentations to the most senior management. Using Report Builder to beautify the data, and continuously improve how senior leadership consumes this reporting data.

EXPERIENCE:

SR. PROJECT MANAGER

Confidential, NEW YORK, NY

Responsibilities:

• Confluence / Atlassian Jira for which I am both an Admin and a Developer for.
• Use of Trello, specifically for the Design Team (Dev Team uses Jira and is based offshore in Mauritius)
• Use of Smartsheet for Project Planning (I usually use MS Project and import the plans into Smartsheet) and use of Slack and Google Docs for communication with the client / any client facing Documentation.
• Use of Microsoft SharePoint for both the Agency and Clients Repositories. Also skilled with both Mac and PC.
• Use of Zeplin and Sketch for both creating Designs and pushing them through the client approval processes
• Running a Daily Standup with all the agencies creative leadership teams
• Managing a Daily Scrum with the Development team, although we are not practicing pure Scrum, but a hybrid methodology.

Confidential

SR. PROJECT MANAGER

Responsibilities:

• I also took time out (while the job market was hot) to do significant research into the field of Quantum Computing.
• As an expert with Adobe Analytics, having worked with the tool since 2007, when the company was Omniture, I wanted to extend this knowledge of using data to making informed business decisions, and take it to the next level with next-gen research.
• I also took this time out to study the formulas used for HFT, and Algo-Trading (Fibonacci, EMA, SMA, etc) and to learn to day trade with Interactive Brokers tutorials, both Fundamental and Technical. Currently 75% through my Certifications.

SR. PROJECT MANAGER

Confidential, NEW YORK

Responsibilities:

• Host Scrum Meetings
• Update Sprint Backlog in Jira
• Update Product and Discovery Backlog
• Host Sprint Retrospectives
• Manage both QA and UAT Scrum Meetings to Close Jira Tickets
• Send Daily Blocker Status / Push Internal and External Teams to Remove Blockers
• Vendor Management - Manage Acquia who is running Development and several 3rd Party Vendors (Listrak, Salesforce Service Cloud, Elastic Path Confidential, etc, etc) for 3rd Party Integrations
• Work with Business / Product Teams to update Feature Roadmaps via Roadmunk
• Mange both Internal Confidential and External Development Teams
• Weekly Reporting to Senior Management (Story Points Committed vs. Story Points Completed, UAT Metrics, QA Metrics (Pass/Fail) etc, etc. Building and sharing reporting Dashboards.

JR. PROGRAM MANAGER/SR. PROJECT MANAGER

Confidential, NEW YORK

Responsibilities:

• Set up PMO under Sr. Program Manager and manage and delegate work to a team of 3 Delivery and Project Managers (Offshore) as well as assign work to 15 person team. This included setting up Atlassian’s Confluence, Jira, and Hipchat Tools and workflows, setting up Project Documentation Repositories and creating other Organizational Process Assets for the project specific to the client, as well as learning and mastering the PVH Groups internal processes, documentation, and Internal Communications Tools.
• Develop, aggregate data, and configure Weekly Status Reports for PVH Group with Project Status, updating Reporting Dashboards, and managing Weekly Status Meetings to relay reporting metrics to PVH. Also, I maintain a Risks and Issues Log (Both client facing and internal).
• Responsible for running the Daily Scrum Call, sending Meeting Minutes / Action Items, and assigning Development tickets to the team. Also worked with Clients Jira on managing development team and setting up calls to get them through roadblocks. Also run a twice-weekly Solutions Design Meeting with project leadership, including two Architects (on and offshore), Program Manager, Account Manager, and other Leadership Team members. High level of Technical knowledge as it relates to Confidential from both myself and the PMO required.
• Led a meeting twice a week to triage and assign software defects and enhancements to the UI, Backend, BA, and DBA/DB Development team members.
• In addition to creating the Project Plan after discovery and Requirements Gathering Phase, updated Microsoft Project Program Management Plan for Senior Management. Send detailed status reports to the team daily, and to management twice-weekly. Update Product Backlog.

Confidential

PROJECT MANAGER

Responsibilities:

• Executed two scrum calls daily (with on-shore and off-shore) with a 15-person team. And reporting to Things Remembered, Inc’s PMO with weekly status reports,
• Completed EDIT MODULE Re-Design Project, CHECKOUT Re-Design Requirements Analysis, and ANALYTICS Analysis and Re-Tagging Project.
• Worked with Clients Jira on managing development team and setting up calls to get them through roadblocks
• Working with the business on UAT testing, triaging P1 defects, and using both automated and manual testing tools to test various scenarios with the QA team (TCS). Completed orders in Production and Pre-Production Environments on a nightly basis and report findings. Manage QA Team regression testing and Automation Testing teams.
• Worked with 3rd Parties on code fixes to the OCC Platform as well as on Adobe Analytics debugging and tagging. Additionally, managed a large SEO initiative to gain better SE Rankings for the company under the TAISTech Managed Service Contract.
• Updated Microsoft Project Program Management Plan for Senior Management. Send detailed status reports to the team daily, and to management twice-weekly. Update Product Backlog.

ATG PROJECT MANAGER

Confidential

Responsibilities:

• Executed two scrum calls daily (with on-shore and off-shore) with a 15-person team.
• Reporting to Ascena PMO with weekly status reports, as well as status reporting to the overall ATG Architect for all Ascena brands.
• Working with Data Migration team to migrate over customer order history and other critical Confidential data.
• Worked with two versions of Jira to handle issue tracking, as well as utilizing HP Application Lifecycle Management software to report on defect fixes, roadblocks, and defect status
• Managing development team and setting up calls to get them through roadblocks
• Working with the business on UAT testing, triaging P1 defects, and using both automated and manual testing tools to test various scenarios with the QA team (TCS).
• Adobe Scene 7, Endeca, Oracle ATG, over 80 third party integrations. Coordinated loading of tags into Ensighten Tag Manager.

PROJECT MANAGER

Confidential

Responsibilities:

• Use of HTTP Debuggers such as Charles to troubleshoot pixels not firing, sCODE properly working, other tools such as Adobe s own internal debugger for SiteCatalyst. Implement JavaScript tags inside of Google Tag Manager tool and tag management best practices.
• Utilized Microsoft Project to track and manage up to eight complex SDLC projects at a time, created and monitored budgets and resources using internal allocations tools.
• Founded PMO to manage development vendor DPZ Brazil Advertisings team of developers by interfacing with their tech leads. Lead thrice - weekly scrum meetings and coordinated with Database Development, Web-ops, DBA s, OpenSkies Platform Developers, and fulfillment partners, and integrations between systems such as SAP and Tibco.
• Manage Production Support IT Program software release project plans using Microsoft Project, attend daily scrum meetings, and meet with release management team to get real time status on the 12 development environments (UAT, Prod, Staging, etc).
• Utilized Trello Project Management software to manage digital marketing campaigns including PPC, Social Media, Rich Media, and Content Production. Use of Adobe s Report Builder tool to layout web analytics data for business decisions.
• Developed new products for the airline such as a Social Media Influencer program which signed up the top Instagram, Twitter, and Facebook influencers in Brazil to promote the airlines flight and travel deals.

Confidential

INFRASTRUCTURE PROJECT MANAGER

Responsibilities:

• Manage a team of 15 Database Developers (Oracle) and Database Administrators, Tech Leads, and around 40 software developers who manage both our application code base as well as Confidential features (single page checkout, loyalty, etc.).
• Implemented the more versatile Agile Jira bug management software utilizing Kanban boards and the organizational switch to a DEV OPS environment, monitor and control Jira software tickets making sure bugs are closed, moving forward and progressing, and all stakeholder communication for the bugs.
• 65% of my job is managing miscellaneous incoming Jira tickets such as database errors, code errors, implementing analytics tags, SAP software and database updates, schema, scheme creation, database updates, data extract, data migration, data update, data load, site development, site design, feed integration, and report development.
• Lead Program Management meetings for PM s on both the Confidential Operations & Productions teams managers by conducting daily and weekly meetings to make sure all projects are on track.
• Reporting to the Director and VP all environment/code (ENG, DEV, STAGE, PRE - PROD, PROD) pushes and setups for websites globally spread among 5 data centers.
• Managed projects also by adopting to each teams unique methodology (each team uses different approaches, for instance the producers use Scrum), Agile, Waterfall, Kanban, and Scrum, and also different reporting tools for their methodologies and so I have to enter project updates using the methodologies they app.

DIGITAL PROGRAM MANAGER

Confidential, NEW YORK

Responsibilities:

• Managed global software development projects in the Digital COE (Center of Excellence) as well as web analytics reporting with both Adobe Analytics and Google Analytics for over 1,500 Confidential branded websites. I also compiled quarterly roll - up reporting for all Confidential s live websites for both consumer and HCP. All websites live on the Drupal Platform.
• Implemented Google Analytics on more than 40 Confidential brand websites, managed meetings with multiple Business (Brands) and BT *Business Technology) stakeholders. Monitored and managed all follow up deliverables and actionable items from those meetings.
• Worked with Confidential s various brand teams to perform requirements analysis for web analytics projects and identified potential project risks and implement course correction.
• Successfully managed the development of the new zeljanzHCP.com project which utilized Drupal shop Blink Reaction as a resource, and managed project budget.
• Successfully managed the development and on-going maintenance of PfizerOffers.com, a website for pharmacies to access co-pay cards.
• Managed the development of the custom-built Adobe Analytics Interactions Management module for eDetails (HCP focus) in 40 markets.
• Initiated and implemented the idea of using Google Apps as a Google Analytics user-management system across Confidential USA.
• Directed the analysis, planning, and application build for the Levoxyl mobile app.

SOCIAL MEDIA PROJECT MANAGER

Confidential, NEW YORK

Responsibilities:

• Directed, managed, and executed advanced real time marketing (RTM) for the global social multi - million dollar BlackBerry account within a joint venture framework of agencies to ensure campaign success for the most critical social media campaign in BlackBerry history. Monitored and managed BlackBerry s B2B and B2C social media marketing calendars.
• Developed various project plans to specify goals, scheduling, strategy, staffing needs, and contingency plans for several quick-turnaround projects.
• Initiated and managed internal project management status meetings with cross-functional teams (designers, copywriters, developers, and account management)
• Prepared and dispensed daily project status updates and resource reports to keep clients and staff informed of various project statuses, as well as prepared accurate and timely cost and time estimates and project requirements, built project plans, and aligned SOW.
• Collaborated with the analytics teams to assess social media marketing strategies to determine rate of return, and identified new channels to drive optimum ROI and fuel revenue growth, and effectively delegated workload and oversaw other project management staff

DIGITAL PROJECT MANAGER

Confidential, NEW YORK

Responsibilities:

• Managed various web application development projects. Identified and resolved various issues associated with overseeing a cross - functional matrix team of offshore developers, external vendors, and internal technology products. Managed projects with average budget of $100k.
• Managed and directed site design and integration with Hodes careers database app and API projects with clients .
• Performed user-experience (UX) design tasks to create advanced Axure logic flows and UX for clients.