SUMMARY:

Top performer in the areas of Management Consulting, Project Management, IT Auditing, Process Improvements and Documentation, providing mentoring and strategic leadership for large enterprises. Robust background in development, Confidential and documentation has led to a very solid understanding of the need for Risk Analysis and auditing rules. A strong relationship builder, negotiator and facilitator able to develop consensus from subordinates to senior management. Wide experience with diverse cultures, having lived and worked in six different countries.

DEMONSTRATES BROAD - BASED STRENGTHS IN:

• Management Consulting
• Project Management
• Documentation
• Change Management
• Problem Management
• Confidential
• Process Engineering
• Operations Research
• Business Continuity
• SDLC
• IT and SOX Auditing
• Disaster Recovery
• Management Consulting and Project Management

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Led a task force of 12 senior managers in an in-depth feasibility study of a two billion-dollar capital expenditure for a large.
• Conducted a complete infrastructure study to determine resources needed, estimated costs and cost control techniques necessary for a secondary oil recovery method.
• Work included visits to drilling sites, pumping stations, steam generator plants, motor vehicle maintenance shops, company hospital etc. to gather information needed to properly decide on the need for this huge outlay of money and resources.
• Managed four technical teams comprising 30 analyst/programmers as well as DBAs in developing a human resource system for the Australian Federal Government.
• Resources were sourced from the hardware vendor, outside consultants and the Australian Federal Government. Responsible for Problem and Change Management process development. Member of the project Steering Committee.
• Reporting to the Chief Operating Officers, recommended and coordinated the purchase of replacement mainframe equipment and directed the reorganization of the IT department of a major consumer company in Southeast Asia, while overseeing two development projects.
• Directed the gathering and documentation of business requirements related to these projects. Interviewed and documented other major IT installations through the Philippines to determine the viability of the local offices of the major computer vendors.
• Developed, controlled and met budget and revenue goals. Hired, trained and guided employees while managing multiple projects, including off-shore development.
• Managed nationwide rollout of computerized Kiosk systems for use in Sears’ full service stores.
• Working closely with Business Sponsor, developed processes that defined, scheduled and monitored project activities.
• Coordination of internal and external resources, equipment procurement and software licensing.
• Chairing of status meetings where participants were assigned specific tasks to complete within the following week.
• Project Manager for a Compliance Risk Remediation initiative involving nine teams, two Project Managers and a SharePoint SME.
• The final product is being rolled out across the entire GCC international organization over 9 work streams involving over 50 team members. Simultaneous Project Management of a high profile control solution effort and the preparation of Business Resiliency Plans for four sites.
• Project Management of Third Party Budgeting and Forecasting for a mobile and on-line banking upgrade for BMO Harris Bank. Resource Planning, scheduling and measurement of variance between estimates and actual resource usage to determine staffing levels needed. Worked with HP Quality Center to manage triage of development defects throughout SDLC process.
• Gathered and “massaged” data for use by senior management as a base for entries into a sophisticated Planning Model. Management of contracts for third party off-shore contingency workers. Maintained Visio and PowerPoint representations of Budget Flow and Personnel to Cost Center assignments.
• Configuration Manager for a major IBM software development effort involving Knowledge Management Methodologies. Established and executed quality control processes and standards for version and promotion control under critical deadline constraints. Multiple teams accumulated and integrated major Project Management methodologies. Monitored multiple development and testing streams to ensure complete control over the finished product.
• For Confidential, a major Wall Street firm, Senior Project Manager of a software development effort taking place in the US and India. Coordinated efforts of development teams and managed interaction with user community.

Confidential

Senior IT Auditor

Responsibilities:

• Assisted in reinterpreting Confidential ’s Business Processes in language more appropriate to compliance with SOX law.
• Exploited opportunities for continuous improvement to meet both Confidential & Confidential and client needs throughout the assignment.
• Ensured audit completion within agreed time frames by relentlessly following up and pursuing results.
• Ensured the business needs and outcomes for project delivery were achieved as promised. Ensured that SDLC, Change Management, COBIT and Disaster Recovery rules had been strictly adhered to. Negotiated Audit deliverables and scheduled meetings with other departments within the IT function and across the organization. Coordinated client meetings and group discussions regarding Audit Testing and execution. Ensured that all solution deliverables met or exceeded generally accepted auditing practices.
• In general, consulted with Audit teams to manage Control Objectives and Control Activities. Produced documentation of Testing to ensure reproducibility and reliability of results. Worked with IT and Internal Audit management to facilitate testing deliverables and liaised with technical and business staff on the provision of accurate test materials. Supported peers and lent expertise to refinement of management and business processes.
• For Confidential, developed strategies to organize and consolidate Confidential efforts to satisfy SOX requirements by refining existing processes by reviewing existing Change and Problem Management and Production Acceptance process documentation and flows. Prepared and gave PowerPoint presentation describing recommendations for improvements, with an emphasis on usability.
• Prepared an RFP for process control software to facilitate this effort for this SAP user.

Confidential

Responsibilities:

• Working directly with Confidential officers, documented design requirements for a Client/Server Letters of Credit system.
• Developed Quality Assurance plan and test script template.
• Wrote and conducted tests of new system to ensure compliance with design documents.
• Developed and presented intensive training on the philosophic underpinnings and actual implementation of Burroughs large systems for the Confidential .
• Developed and presented “public” courses explaining the usefulness of making practical use out of Operations Research and the scientific method to attack and solve business problems.
• Managed documentation for a Client/Server tools software company.
• Authored Programmer Guides, User Manuals, Sales literature and on-line Help using MS Office and Visio.

Confidential

Project Manager

Responsibilities:

• Developed new Change and Problem Management and Production Acceptance Processes. Coordinated “Jump Start” workshops for senior management to refine custom-tailored processes.
• Implementation management of weekly Change Management releases. Problem Coordinator responsible for resolution of production problems for Confidential & Confidential .
• Managed programmer-analysts and coordinated the activities of the Systems Requirements, Application Support and Quality Assurance groups. Chaired daily triage meetings in which my team decided which problems had to be addressed immediately, and how our limited resources were to be deployed to resolve these problems. Reduced backlog of outstanding problems by over 60%.