SUMMARY:

• Technology and Operations leader who gets things done.
• 20+ years of total industry experience encompassing a wide range of skill set roles and industry verticals
• Over 15 years of project & program management experience in delivering software products, solutions, applications and prototypes to the customers in various industry verticals
• Experience in Project Management on large/medium level projects and engagements - engaged in project estimation, planning & scheduling, project execution, progress tracking, resource management, issue & risk management, Change Management & Stakeholder management
• Experience in managing project delivery for clients in a multi-vendor environment and skilled in managing remote project resources
• Experienced in managing Project Stakeholders at various levels of hierarchy in Client Organizations
• Acquired extensive experience in Banking, Insurance, Government and Energy sector after successfully executing projects/programs for the following organizations
• Strong Technical Skills - Provided technical & functional guidance to team for projects managed
• Acquired Global experience in the Financial Industry working for Clients in Canada, USA, Switzerland, Belgium and United Kingdom
• Strong experience in Prepaid Card, Virtual Card and Credit Card processing
• Strong negotiator and collaborator. Great references from colleagues, reports, supervisors, and clients

• Launched a new program in the record time of 2 days for Alberta Fire victims. Issued 5000 cards with Approximately 15M value loads
• Migrated legacy batch-based system to the new REST API based real-time system
• Rebuild the project that had fallen apart. Large, fixed price custom software project was in cost overrun. Schedules had been abandoned. I rewrote statement of work (SOW), negotiated changes with client and rebaselined the schedule. I secured $4M swings in the project outcome. I successfully turned imminent failure into a business reference project
• Established complete program tracking and control. The company could not assess the status and financial health of ongoing projects. I launched the Enterprise Program and Project Management Offices. I introduced weekly dashboards for rapid, accurate reports. I could achieve a 35% average gross margin per project

CORE SKILLS:

• Finance, Legal & Operations: Ensures profitable operations through effective management of personnel, projects, processes. Prudent fiscal control of $18MM operation, a $14.3M portfolio, and a $5.8M project. Contract, MSA, SLA, and SOW development. Management of vendor/supplier and 3rd party relationships
• Leadership & Team Management: Leads by example and builds effective teams. Management of up to 6 LOBs, 28 direct reports and distributed project teams of up to 62. Lead and drive customer-focused culture
• Strategy, Marketing & Product Development: Envisions, plans, executes, analyzes. Roadmap and business case development, go-to-market strategies, SWOT, ROI and KPI analysis. Alignment to business objectives, market research, customer segmentation, budgets, resourcing & user needs
• Project & Program Management: End-to-end project management: estimation & scoping, planning, development. On-time & in-budget delivery. Follows Waterfall, Agile (Scrum), and hybrid methodologies. Manage portfolios with up to 40 active projects, 17 accounts, and 400 total engagements
• Business development: Identify prospects; Develop estimates, plans, and proposals; Deliver pitch proposals and capabilities presentations; Maintain the Sales pipeline and revenue forecasts
• Technology: Comprehensive knowledge of the technology ecosystem: more than two decades of product and software development leadership experience with a range of technologies with a focus on smooth user experience. Architected, initiated and head the “Interfaces” design & development for all Intellect treasury product implementations. Expertise in building and designing an on-premise core hosting system

TECHNICAL SKILLS:

Operating Systems: LINUX, Window XP, UNIX, AIX, Sun Solaris, MVS (Multiple Virtual Storage)

Languages: C, C++, Java, C#, Python, PL/SQL, COBOL, PL/I, PASCAL, BASIC

Domains: Card processing, Banking, Insurance, Government, Customer Fulfillment, Order processing

Database: DB2, MS-SQL, Oracle, MongoDB, My SQL, SAP HANA

Tools: Microsoft Project (MPP), Clarity, Service Now, ZOHO, HP Quality Center (HP QC), HP ALM, JIRA, Confluence, Confidential - Rational Portfolio Manager (RPM), Team Concert (RTC), Quality Manager (RQM), GS Risk Tool, Lucid Chart

Development Methodologies: Software Development Life Cycle (SDLC) - Water Fall Model, Project Development Life Cycle (PDLC)

Agile Methodologies: Rapid Application Development

Frameworks: SCRUM, J2EE, .NET AngularJS, ReactJS

RELEVANT EXPERIENCE:

Confidential

Sr. Technical Project Manager

Responsibilities:

• Responsible for ensuring development, delivery and day to day operations of core IT services to support and fulfill requirements of 1400+ clients
• Responsible for IT project custom builds and executions in the area of Confidential
• Build and enhance internal processor using Rest APIs for prepaid card processing to guarantee redundancy and load balancing increased uptime from 90% to 99%
• Implementation of Virtual Cards (Single and Multi-currencies, Multi purses) to deliver instantly for online purchase
• Integration and product enhancement with payment processors, fulfillment houses and multiple issuers (Banks) in USA and Canada
• Migration from legacy system to a new modern system which is capable to handle large volume simultaneously and can process in real time instead of batch processing
• Responsible to lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Responsible to design, build and support a robust end-to-end monitoring capability for IT systems and support business processes. Deploy automation capability in support of IT operations, with a focus on error-reduction, improved time to market, reduction in outages and time to recover, and cost efficiency
• Responsible for all data center facilities, globally, that support the Berkeley's IT systems, including owned-premises, leased premises, and premised provided via third-party hosting and managed service relationships. Ensure facilities meet Berkeley standards and industry best practices, and are aligned with Berkeley's service level and regulatory commitments
• Responsible for building a high-performance environment and implementing a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team
• Coordination with Global Team and multiple vendors
• Identifying and assign work products and defining the work breakdown structure
• Identification and preparation of Project Risk, Action, Issue, Decision (RAID) Log, project change requests
• Preparation of Project Status Reports, Project Profiling, Financial Projections, Project Schedule, communication plan

Confidential

Technical Project Manager

Responsibilities:

• Launched Online Banking portal for Banks Customers and LOB with the capability of eStatemets and Bill Payments
• Responsible to implement and Manage Clarity Spotfire PPM project using the agile methodology in Corporate Service
• Responsible to review the requirements, establish the requirement baseline and prepare different levels of estimates
• Responsible to develop detailed project and resource plans and associated communications documents
• Responsible to effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
• Preparation of Project Status Reports, Project Profiling, Financial Projections, Business Case, Project Schedule
• Identifying and creating project change requests
• Identification and preparation of Project Risk, Action, Issue, Decision (RAID) Log
• Performing Project Risk Assessment
• Identifying and assessing Risk Based Contingency
• Manage different gating of Project Development Life Cycle (PDLC)
• Manage Defect Tracking, testing deliverables using HP ALM
• Conduct discussion with the team on status, issues, risks, challenges, decisions, etc.
• Coordination of Design, Development, Code, Testing, Information Security review, Application Security Scanning, Implementation reviews, BARA sessions, Privacy Impact Assessment
• Coordination with multiple vendor teams
• Project closure activities such as releasing - resources, environments, lessons learned, etc.

Confidential

Technical Project Manager

Responsibilities:

• Managed multiple medium to complex projects from inception to closing
• Managed Delivery Management for Confidential Bank's enterprise-wide Corporate Services portfolio
• Supported the Bank in the multiple development initiatives such as SAP-Bank Analyzer, H2O Program (Liquidity), Financial Pipeline Program (FPP) and Anti-Money Laundering (AML)
• Responsible for managing the Financials of the account, Budgeting, financial reporting, planning of the resources, governance reporting
• Managed the Revenue / Cost / Expenses and overall maintaining the Gross-Profit (GP) for the account
• Managed large-scale development projects (> 25000 hours) and maintenance / Support projects having technologies such as SAP, ETL, Mainframes, Java-J2EE, .NET
• Lead geographically diverse 80-85 member teams in Canada, India, and Philippines

Confidential

Technical Project Manager

Responsibilities:

• Project Estimation, Project Planning, Task assigning, Creation of WSR, Interaction with the end customer
• Responsible for delivery of project to time and budgetary targets along with the overall Program Management team
• Manage the Portfolio Financials (approx. $4.5 Million annually) and team of 62 resources
• Responsible for planning, monitoring, executing and controlling project management and related activities
• Senior Management Reporting to BAM and Program Manager and provide inputs for strategic decisions and reports

Confidential

Technical Project Manager

Responsibilities:

• Overall Delivery Project Manager and responsible for Project Planning, Creation of Risk and Issue Management Plan, Creation of Application Specific Transition Plan, interaction with the end customer
• Responsible to deliver on time and budgetary targets
• Managed the planning, resourcing, Project Deliverables, Client deliverables, Rational Portfolio
• Manager (RPM) Approvals, Governance Reporting
• Responsible for increasing Gross Profit for the account by implementing proper onsite-offshore resource mix, band mix, billing milestones and increasing the utilization of the resources in line with organizational goals

Confidential

Technical Project Manager

Responsibilities:

• Delivery Management for eMaestro (multi-national debit card service owned by Master card) project
• Project and Product management for government clients and power pay product
• Responsible for designing, coding and modifying websites, from layout to function using Java /J2EE technologies. Used Struts and Spring framework
• Responsible to build corporate and Lectrotek system B2B website using J2EE APIs. Implemented mail APIs, Servlets and JSP
• Responsible to manage existing FoxPro based system Responsible to manage existing FoxPro based system