SUMMARY:

Seasoned senior project manager leveraging 20+ years of experience spearheading complex, multimillion - dollar projects across aerospace, automotive, construction, and IT disciplines while leading cross-functional teams. Overachieving on critical project milestones by deploying latest project management tools and processes to streamline operations, optimize cost, mitigate risk, and adhere to budget. Accomplished leader, trainer, and facilitator liaising between technical teams and business stakeholders.

KEY SKILLS:

Project Lifecycle Management, Process Improvement, Budget Management, Technical Team Training, SDLC Management, Stakeholders Relationship Management, Vendor Management, Change Management, KPI Tracking, ERP/CRM Systems, MS Office Suite, Creative Problem Solver

PROFESSIONAL EXPERIENCE:

IT Project Manager

Confidential

Responsibilities:

• Led the upgradation of the cloud-based property management CRM, Yardi Voyager from 6 to 7S; configured maintenance and inspection mobile applications; streamlined adoption by creating a step-by-step training manual for business units.
• Automated the contract management process by adopting Trello; led the integration and SAML configuration for single sign-on using Azure AD. Gathered financial data from JD Edwards EnterpriseOne and shared it with the hosting site, PMWeb for migration.
• Facilitated Citrix upgradation by configuring third-party integrated applications; set up and run a testing environment.
• Reduced project cost and accelerated execution by creating and implementing standard project management documentation, including traceability metrics, project charter and plan, and schedules; developed a shared repository on MS SharePoint.

Business Consultant

Confidential

Responsibilities:

• Grew insurance sales for this insurance services startup by 20% by creating sales collateral and a research-based marketing plan.
• Developed the company’s long-range business plan and vision statement.
• Provided round-the-clock care for a family member with cancer, including medication management and daily activities assistance.

Senior Technical Project Manager

Confidential

Responsibilities:

• Drove end-to-end lifecycle of various $5M - $30M system upgradation and migration projects at this health insurance coverage provider.
• Generated buy-in from different business units on introducing new processes by developing and presenting business cases.
• Leveraged Planview for scheduling and Alfresco for document management. Ensured risk mitigation throughout project lifecycles.
• Reduced 25% in maintenance cost and streamlined data extraction by migrating 3 work streams (medical management, finance, and actuary) from 6 systems of mental health network and state health plan to a single company system.
• Optimized uptime of all systems and reduced labor-hours significantly by automating information extraction.

Technical Project Manager

Confidential

Responsibilities:

• Steered the agile development and roll-out of the new “Local Weather Now” channel’s interactive applications, including red button remote, active webpage
• Streamlined monitoring of high-traffic locations during video content delivery to CDNs by deploying IneoQuest; ensured asset deliverability to CDN and monitored all transactions between CDN and BPN by employing IQ Dialogue-ASM and Expedus-ASM.
• Enhanced user experience and ensured compliance with the FCC mandate by transitioning the closed captioning standard from CEA-608-D to CEA-708-D. Boosted live streaming performance in CEA-708-D for the Los Angeles Broadcast Center by replacing IBM p620 servers with re-provisioned Dell R620 servers.
• Improved streaming issue identification and isolation prior to customer experience by participating in a task force to create a shadow environment; enabled content validation post transcoding and encryption changes.
• Helped facilitate customers with sync-n-go and in-home and remote video streaming by supporting the development of GenieGO.
• Prevented English Premier League soccer games from disturbing the live feed by televising them in a dedicated environment.

Project Manager

Confidential

Responsibilities:

• Led a large-scale enterprise-level upgrade for the Los Angeles Department of Water & Power (LADWP) to the cloud-based Maximo 7.5x software and ERP interfaces; coordinated project scope activities between the business and application teams.
• Trained business units on the new functionality by conducting training sessions.
• Improved project monitoring by guiding with developing process documentation, including weekly and monthly status reports.

Project Management Consultant

Confidential

Responsibilities:

• Provided assistance to professional networking groups on project management best practices while recovering on medical leave.

Project Manager

Confidential

Responsibilities:

• Administered construction and renovation projects to support the Boeing 787 program while driving a team of 5 in addition to 10 vendors at the world’s largest Confidential aerospace manufacturer. Developed and ensured adherence to KPIs.
• Managed <$1M in the budget. Created SOW, prepared bid sheets, and awarded construction contracts.
• Improved labor productivity by rearranging tool layout on the assembly line by implementing Lean Six Sigma principles.
• Optimized estimation, designing, procurement, construction, maintenance, and operations of production facilities company-wide by standardizing technical requirements.

Project Manager

Confidential

Responsibilities:

• Saved $2M in potential cost by generating consensus against unnecessary office relocation. Won the Customer Service Ambassador Award among 20,000 employees.
• Prevented $1M in cost by conducting high-impact 5S Lean activities and events to improve processes across assembly lines; optimized workspace by directing a vendor and process and structure engineers on restacking manufacturing equipment.
• Led data closet migration from one campus to another by working with a vendor to configure servers and surrounding systems.
• Successfully completed 10 off-hour office renovation projects by effectively directing cross-functional resources and vendors.