Senior Project Manager Resume
Career History
Senior Project Manager Confidential, 1999 - Present.
Responsibilities
- Develop, design, architecture and budget solutions for all technology strategies and initiatives.
- Provide project management lifecycle for multiple large/medium/small projects and programs.
- Develop strategic technology plans, architecture and solutions for key applications and services.
- Establish high level design objectives and review proposed vendor solutions.
- Interface with business owners to understand their needs and secure project buy-in/sign off.
- Manage the business including expectations management, progress, issue and risk mitigation.
- Own the delivery of all non development tasks.
- Provide highly technical advice and expertise on software business applications.
- Interact with and manage external IT vendors and resources.
- Lead and carry out end to end technology.
- Plan, design, architecture, integrate and implement new tactical systems and technology.
- Responsible for systems management, performance monitoring, capacity and trend analysis.
- Engage with application teams to understand workflow, availability and capacity requirements.
Accomplishments
- Reengineered IT operations to reflect latest industry trends and settled emerging technologies, transforming IT into strategic business partner.
- Liaison for the company's technology vision with top executives and serve as subject matter expert for new technology initiatives that support business goals.
- Developed and communicated business/technology alignment plans to executive team, staff partners and stakeholders through a series of managementtraining sessions - "how IT works."
- Partnered with business analyst and application developers teams to broaden their use of existing technology infrastructure and identify new technology solutions.
- Planned and managed migration to virtual servers, reducing physical servers from more than 100 to 25 and improving server time readiness from 3 weeks to under 1 hours.
- Dramatically improved customer satisfaction metrics through reduction of week- long average helpdesk backlog to 95% responsiveness within same day.
- Implemented and supervised standard monthly maintenance and server performance tracking for service level agreements, reducing maintenance from 80/20 to 60/40 and freeing up support personnel from lights-on maintenance.
- Defined requirements for new technology implementations reducing training costs of help desk and end users. Revised and renegotiated all technology related contracts reducing expenses 35%.
- Project managed office computers and datacenter move that was completed fourteen days ahead of schedule and required only 2 weekend outages.
- Researched cost/benefit and assessed risk/rewards for technology investments and purchases. Introduced standard desktop and automated builds, saving 4 to 6 hours per desktop.
- Significantly improved end user productivity and contentment by combining e-mails, voice mails and faxes in one mailbox by migrating to Voice over IP telephony.
- Manage development and execution of an enterprise-wide disaster recovery and business continuity plan, reducing recovery time from days to minutes.
Independent Consultant, 1997 - 1999.
Clients:
Confidential, Worked with infrastructure group to establish platform for those projects to be used by 2000 - 3000 users from any location. Also build, test and tune various scenarios and models for business experience and infrastructure utilization.
Confidential, Re-engineering of Internet/Intranet system, replacing old fashion tape xchange between client - D & B - client with web and ftp solution.
Confidential, Development and re-engineering of Intranet/Internet pilot Java applications for worldwide support.
Confidential, Consolidated 6 regional production GPS/GPDS systems into one environment with tuning, testing and user experience optimizations.
Confidential, Managed infrastructure group planning and architecting Call Center upgrade and consolidation. Also Data Center migration with upgrade.
Confidential, AIG, 1995 - 1997.Personally defining and managing all internet/intranet, and mobile computing projects. Architecting and managing Data Center and Desktops migration.
Earlier experience in software engineering and project management for Bankers Trust, American Express and Blue Cross and Blue Shield.
TECHNOLOGY
Virtualization - VMware ESX, Hyper-V, Parallels, Virtuozzo, Solaris Containers;
Cloud Computing - Amazon EC2 and S3, Microsoft Azure, Google Apps;
Infrastructure as a Service, Platform as a Service, Software as a Service;
Enterprise Security and Risk management;
Infrastructure Enterprise Data Center ;
ITIL, Rational Unified Process (RUP) and Microsoft Solutions Framework (MSF).
SOA, J2EE, .NET, AJAX, Mashups, OO technologies, DCOM, Orbix, CORBA, MTS;
Web 2.0, WOA, Internet, Intranet, Extranet;
Unified Communication, Messaging, Telepresence, BlackBerry;
Active Directory, LDAP;
HARDWARE HP, DELL, IBM servers, SUN Enterprise Servers.
SOFTWARE Windows NT 3.1 - 2008 R2 and XP/Vista/7, HP-UX, Solaris, AIX, LINUX, Citrix;
TCP/IP; Firewall, Proxy, SSL VPN, network switches, VOIP;
MS SQL, SYBASE, Oracle, MySQL;
Websphere, webMethods, Biztalk, Plumtree, TIBCO, BEA Systems, Siebel;
Exchange 5.5-2010, Lotus Notes, Work Flow, FAX.
Multi-lingual: English, Polish, Russian, and German.
Education
MS, Computer Science / BS, Business Administration
