SUMMARY:

• Diligent Agile Project - Program Manager offering a proven record of success in IT Solutions Delivery and leading Project phases of diverse IaaS, SaaS, PaaS, PPM, ECM, eCommerce/Omni-Channel/ B2B/B2C/, ERP/Enterprise Systems, Application Development, Applications Rationalization and Change Management Projects. Ensure projects delivered within budgeted scope, budget, schedule ad to the satisfaction of stakeholders.
• I served more than 90 clients, leading end-to-end complex Enterprise Applications delivery. Clients are with renowned multinational corporations. Industries including Financial / Investment, Industrial & Food Manufacturing, FMCG, Retail, Logistics & Warehousing, Mining & Metals, Marine & Shipbuilding, Construction, Engineering & EPC, Power Energy, Oil & Gas, Government, Steel Structure Automotive Manufacturing.
• Owning End-to-End project execution utilizing SDLC, PMO Standards, frameworks-methodologies, and corporate PMLC practices. Leading and mentoring project team ensure delivery of high-quality project artifacts throughout project lifecycle. Managing risks and issues and escalation process. Managing project financials and variance analysis. Overseeing, review and evaluate the deliverables, accept passed items for release in production, and archiving all documents related.
• Expert in agile and waterfall project management methodologies. Known for the ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
• Maintaining an effective business relationship with the stakeholders, steering committee, management team. Delivering high-quality Project Status Reports-PSR and Monthly Status Reports-MSR, and Budget Reports & Analysis.
• Capable of influencing business digital vision, SaaS, IT transformation and next generation of capabilities. Able to partner with internal and external teams to build and evaluate Enterprise Applications, collaborating with business leaders and users to identify gaps and deployment of ongoing enhancements in Enterprise Systems across the Supply Chain Management & Inventory, Financials & Ledgers, HR, eCommerce, eProcurement, Asset Management, PPM, and Costing
• Manage change control processes, QA aspects of the project to ensure project success. Listen, share, communicate and collaborate on ideas that drive technological innovation. Can advise regarding on-time, on-budget delivery of solutions that drive business results.

SKILLS SUMMARY:

• Custom Software Development
• Requirements Analysis
• Cross-Functional Supervision
• IaaS, PaaS, SaaS, ERP, ECM & AIM
• ROI Analysis
• Team Building & Mentoring
• Systems Engineering
• Costing & Budgeting
• Client Relationship & Presentations
• Systems Migration / Integration
• Project Scheduling
• Business Strategist & IT Planning
• Improving PMO Processes
• Testing, QA, Rollout & Support
• Vendor Management
• Effective Communication
• Reporting & Measuring
• Project Financials, KPI & Reporting
• Enterprise-Wide Implementations
• Change Management
• Facilitating Workshops

CORE COMPETENCIES:

Project-Program Management: Working closely with various IT and Business stakeholders, senior IT leadership and external advisors to build and improve IT operating and business solutions environment . Managing project plan cycle, alignment of efforts of several working streams, and PMO team for the alignment of plan and ensure effective overall project-program governance structure, decision making and culture change management. Facilitating seamless project delivery - liaise with managers and process owners to ensure alignment and improve process and communications within fit for purpose delivery. Overseeing change, project risk, and resource and ensure timely and accurate project status and revenue forecast reporting, with escalation management as needed, to resolve issues preventing success. Utilizing skills of negotiating, vendor management, risk management and project financials and KPI.

Leadership: Experience in providing oversight, guidance, motivation, roadblock removal, and escalation support for program team members; ability to identify and solve problem and ensuring delivering high-quality Business and Enterprise Solutions.

Enterprise Applications: IaaS, SaaS, PaaS, SAP FSCM, SAP Hybris, SAP EPM, SAP Analytics, SAP Lumira & BW/4HANA, Cloud COTS SAP Ariba, Sage & SalesLogix, Oracle EBS, Oracle Cloud Fusion PPM, Oracle HCM, Oracle Hyperion, Oracle Travel Management, IAM - HP Infosystem, HP PPM, JD Edwards, AWS cloud & AWS platform, IFS, MS Dynamics CRM/HRMS/AX, ADP HCM Cloud, Chrome River, Citi Card Online, ADP Travel and Expense Management, Auto-Dealer-Solutions, Identity Access Management, Plant Information Systems, SmartPlant, Confidential ’s I/CAD and Confidential ’s I/Dispatcher

Tools & Frameworks: Advanced experience in MS Project, Visio, MS Office 2016, MS O365. Experience in Project Management Tools, Software, Principles, and Techniques PRINCE2, PMBok, ITIL, Waterfall, Agile, SAFe, DevOps / DevSecOps, PMLC, SDLC, JIRA2/Agile PPM, HP PPM, HP ALM/HP QC, POINT PM, SCRUM Master Ceremonies and Sprints.

Communication: Experience with initiating, growing, and maintaining business and client relationships. leverage technical, business and financial acumen to communicate effectively with client and business executives and their respective teams. Build an environment that provides seamless communication between the business and Information Technology.

Change Management: Innovative, out-come oriented change management skills. Skilled in leading change initiatives, systems and process improvement. Identifying and developing change strategies, establish culture change and monitor changes.

PROFESSIONAL E XPERIENCE:

Confidential

PROJECT MANAGER

Responsibilities:

• Achieved 100% compliance with (policy, controls, standards and regulations) by successful implementation of Jira-SDLC platform across seven IT towers to support the 3.7 Billion-dollar technology investment. Also, ensure a full functional utilization, and integration improvement with the CMS SharePoint, HP Application Lifecycle Manager/QC, DevOps, DevSecOps, Agile, Waterfall, DeliveryTracker, Train Test Evidence Repository, Jive, Crucible, Stash, Perforce, SDLC/EI-SDLC Tool, Jenkins, POINT, PowerSteering, PPM/PMLC, PDT-Project Delivery Tracker.
• Ensuring that change tickets from TCM and ServiceNow are adopting the SDLC compliance utilizing controls and processes. Effective reporting across SharePoint, HP Application Lifecycle Manager, JIRA. Frameworks and methodologies used are DevOps, DevSecOps, Agile, and Scrum Sprints, Waterfall, SAFe, DeliveryTracker, Test Evidence Repository.
• Working directly with the Confidential senior IT leadership, external advisors, and business units’ leaders to facilitate Information Gathering, IT Assessment, Prioritizing of Projects, establishing Risk Management Processes, IAM, and identifying acceptable levels of residual risk.
• Successful delivery of end-to-end Jira cloud base deployment, tooling and systems migration, IT Transformation, Applications Development, Release Management Control, IT deployment and development processes. Overseeing the associated IT controls mapping required to support a fully functioning and well-controlled IT environment.
• Oversee end-to-end deployment of IaaS, SaaS, PPM, and Jira Integrations for a better SDLC compliance.
• Leading architecture, roadmaps, and value propositions for the IMS One platform; leading the designing technical implementation details, including deployment to AWS cloud, data pipelines to/and from AWS S3, scaling with Elastic Map Reduce clusters; and managing deliverables for the development scrum team execution and using Kanban methodology.
• Lead the implementation and monitoring of strategic and comprehensive enterprise and mobile applications, improve the security of the application and ensure appropriate resolution of issues and mitigation of risks.
• Working with ETR, Risk Officers and Product Development teams to develop timelines for new products, leading planning for the early adopters/users of products and services to determine corporate readiness.
• Conducting business process analysis and identify key issues, gaps, and needs for effective improvement of software development across global technology. Leading interacting and communication with vendors, systems integrator and solution providers like (ATOS, Atlassian and outsource TCS). Established an effective metrics to measure vendors performance during activities, reporting findings and resource performance.
• Developing the metrics and measures to feed to overall project go-live readiness decision across seven towers. Establishing a list of measurable critical success factors for the Operational Readiness execution.

Confidential

PROJECT MANAGER

Responsibilities:

• Facilitated timely status meetings, review and improvement of governance and controls during all project’s stages, defined ITIL runbook and process to identify gap analysis, risk management, delivery events, mentoring and coaching of resources.
• Develop full-scale multiple deployment and systems migration project plans, defined each project tasks and resource requirements, tracked and controlled of program and projects plans to include identifying risks/issue and mitigation plans. Reported/presented program and projects progress to stakeholders, sponsors, and c-level. Managed and facilitated project and changes management events. Provided a high quality and well-structured FDD’s, DAF’s, providing sponsors and steering committee, vendors management, high-quality project and budget reporting, project status reporting, risk management, and KPI reporting across complex stakeholder’s structure.
• Developed a successful plan and leading the implementation and configuration of multilingual Oracle Cloud Fusion PPM as core ERP/ Cloud Hybrid. Lead the planning and defined common applications configuration and functionality improvements for project financial management, provisioning of the IT Systems. Facilitated the transition to business and training sessions.
• Improved ECM that include the Monitoring, Document Capture, SSO and the integration between Documentum, the Oracle Service Bus (Fusion Middleware) and SAP (Documentum D2, Captiva InputAccel, SAP, Oracle Fusion Middleware, SSO).
• Lead HRIS systems migration and end-to-end deployment of Oracle HCM, and integration with existing Lumesse Talent Management that 13 countries HR, Payroll, multicurrency, multilocation, Benefits and Taxation Regulations. Benefits support all types of enrollment processing: on demand, automatic, life event based and scheduled or an open enrollment. Applied complex rules about defining and extend the current enrollment process, and to apply default enrollment under specified circumstances. HCM and Talent Management delivered to provide highly complex plans that selectively target different segments of Americana global workforce across 13 countries.
• Lead the implementation of 2.2 Million-dollar new single global card program. Lead the selection process of Citi Credit Cards, Chrome River Expense Management and integrating with Oracle and SAP across 13 countries.
• Lead reporting enhancement and complex customizations functionality development and improvement, development and improvement of CIO Mobile Dashboard result delivery of an effective BI Dashboard that includes the EPBCS and FCCS - Oracle Hyperion & Services - EPM & PBCS Solutions project. Developed plans for monthly reconciliations for Enterprise Planning and Budgeting Cloud Service for d financial statements that have been created in Hyperion EPM
• Lead the implementations of SAP Hybris across eCommerce and Omnichannel business models, including B2B and B2C.
• Successful deployment of SAP Analytics Cloud, SAP Manager Dashboard SaaS Platform, HANA, Lumira BIP and BI Platform for Enterprise Mobility, BI and Live Office.

Confidential

PROGRAM MANAGER

Responsibilities:

• Helped organizations in deployment of and improvement of HP PPM workflow, reports, dashboards, processes, governance, controls, demand management, time management, defined process to identify gap analysis, risk management, delivery events, identifying business opportunities, mentoring and coaching of resources.
• Implemented DevOps and Agile/Scrum Framework/Methodology throughout the organization to improve communications between Engineering, Product Management, and Business to provide more transparency across the three departments; and to obtain business value with short turnarounds.
• Managed a deployment of tablet and mobile solutions capabilities. Introduced the AWS, Fusion Cloud Solution, and mobile solutions that include effective Business Intelligence dashboard for better Materials Management / SCM / SD operations.
• Managed clients in migration from outdated ERP and Engineering solutions to SmartPlant ERP and Document Management solutions and ECM, helped the client to integrate with core ERP Systems like (Oracle, SAP, EPICOR) and Primavera.
• Utilized Intergraph’s data model to lead the delivery of the, IAM, Confidential ’s I/CAD suite of products including I/Dispatcher solutions across municipalities within Canada & USA. Lead data and document flow transfer to Confidential ’s I/Dispatcher.
• Managed projects to implement a new Capability Set of IT equipment resulting in the successful delivery of full integration into all SAP Inventory Module, Cloud COTS SAP Ariba, HPE PPM, Materials Management, Inventory and Warehouse across Plant Management solutions within the Engineering, Manufacturing and Marine System and business.
• Developed strategic plans and principles to drive services innovation. Created new services to help clients with the adoption of the SmartPlant platform.
• Lead the development of strategic plans principles, process across IoT, AI and Automation solutions.
• Leading interacting and communication with vendors, systems integrator and solution providers like (Accenture, HPE, FLUOR, and large numbers of resource vendors). Established and effective metrics to measure vendors performance.

Confidential

PROGRAM MANAGER

Responsibilities:

• Led project on/off shore teams, internal and external stakeholders to achieve project defined milestones and deliverables. Identify risks and escalate them through the appropriate channels and on an ongoing basis clearing blocker for the team to progress. Delivery of high-quality PSR & MSR, project and budget reporting, risk management, and KPI reporting.
• Was responsible for ensuring the transitions and transformation of Talisman Energy over 1200 applications, and complex technology structure to HP Enterprise Services. Overseeing the development activities of programs identifying application, utilization, within the Global Talisman Energy operation. Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams. Ensuring a clear Reporting strategy, establishing and managing complex projects over varying timescales.
• Oversaw the end-to-end deployment of ERP/EBS and Cloud Solution of ADP HCM system within HPE operations, leading gathering, design, and delivery of ADP HCM, and migrating data from Ceridian HR/HRIS & Payroll System. Resulting in effectively managing labor costs, boosting productivity and simplify compliance by automating your timekeeping and attendance tracking. Helped in managing HPE talent management, benefits budget, monitoring billing discrepancies to help stop premium overages. Enabling features to accommodate different plan types and features that include Cloud-Based Document Storage, enable tools for billing, reporting, reconciliation. Enables HPE employees to easily report open enrolment and life-event changes that affect their benefits coverage.
• Leading implementation of ADP Expense Management Solution as integrated solution, that helped several clients to automate and in making it quick, easy, and affordable their entire travel and expense management process - from booking travel to reimbursing employees.
• Delivered highly-successful multimillion-dollar enterprise solution projects of Oracle Cloud/Fusion PPM, Financial Data Quality Management Enterprise, Cloud COTS SAP Ariba, SAP Materials Management and SAP SD.
• Lead the deployment of SAP Hybris with British American Tobacco & Imperial Tobacco; Philips Health Care to include B2B and B2C business models.
• Leading interacting and communication with vendors and solution providers like (HPE Partners, Longview, SAP, ADP, Ceridian, Microsoft and resource vendors). Established and effective metrics to measure vendors performance.

Confidential

PRODUCT OWNER

Responsibilities:

• Facilitate timely status meetings, review and improvement of governance and controls, gap analysis, risk management, delivery events, mentoring and coaching of resources that helped in the launching of CCMS and PRISM program increments across Alberta Court Houses.
• Successfully delivered MS Dynamics CRM and CCMS portals and development of a solution ECM, ETL & ESB integration with and data migration from existing IBM iSeries/AS400 systems and IBM Mainframe.
• Identify risks & escalate through the appropriate channels and on an ongoing basis clearing blocker for team to progress.
• Coordinated program documentation including technical specifications and changes, project controls, risks, and issues.
• Worked directly with end-users to identify and define opportunities.
• Provided a high quality and well-structured PSR & MSR to sponsors and steering committee.
• Provided high-quality vendors management, vendor performance measurement, and KPI reporting.

Confidential

PROGRAM MANAGER

Responsibilities:

• Facilitate timely status meetings, review and improvement of governance and controls, gap analysis, risk management, delivery events, mentoring and coaching of resources. Facilitated local and regional workshop across 7 countries.
• Led project on/off shore teams, internal and external stakeholders to achieve project defined milestones and deliverables.
• Partnered with the team to build a new IT PMO function from the ground up. Provided thought leadership to set the future vision and strategic direction of the PMO and project management team to help drive positive change and increase effectiveness.
• Worked closely with Confidential Global Steel Structure Engineering and Manufacturing Operation for the deployment of > 25 Million-dollar ERP IFS Assemble-to-order solution that enabled global Assemble-to-order process automation. Lead the systems migration of mega and complex data structure from Data-General System to the IFS solution. Resulting in improving the Assemble-to-Order operation across 3 steel structure plants.
• Worked closely with Engineering, Automotive manufacturing and on the deployment of > 18 Million-dollar SAP Auto Dealer/One-Dealer Solution within (Mitsubishi, Fuso, and Komatsu) operations. The solution helped the global Distribution operation and improvement of the Quality Control, and shipping and ocean carrier’s processes.
• Improved modules of SAP Service Delivery, SCM, Inventory Management, Procurement, Material Management and Distribution capabilities for over a 1 Billion-dollar of global sales. Helped to improve Inventory control, customer relation management, and marketing systems, and after sales and support systems.
• Lead the deployment of Invensys Process Systems AIM*AT 3.1 real-time plant information management system.