SUMMARY:

• Customer Centric Technology Project Manager that thinks “bigger” than just the project.
• Strategic thinking and understanding balanced with Tactical application. Comfortable working in ambiguity, fearless to the unknown (and willing to ask the “obvious” or “dumb” questions), executing with Integrity and Quality. Blending the art and science of Project Management with a healthy dose of humor, humanness, and positivity.
• Experienced in a variety of IT Infrastructure projects (New HW/SW deployments, as well as refresh and upgrades), large - scale ERP implementations and add-ons (SAP, Oracle, Oracle CC&B), Telecom and Networking, and other implementations throughout the entire project life cycle.

AREAS OF EXPERTISE INCLUDE:

• Data Center projects
• Networking and Telecom Infrastructure upgrades and application installations
• Telecom (Voice and Data) Expenses Management effort
• Various System Deployments or Upgrades
• Contract and Vendor Management
• CapEx and OpEx budgeting and management
• Back-up and Recovery Upgrade/Refresh projects
• Full Project Management (Initiation, Planning, Execution, Monitoring and Controlling, Closing) including: Requirements Management Change Management, Cost Management, Communications Management, Resource Management, etc.
• High level of Customer Service
• Worked in Pharmaceutical (14 yrs), Medical Device (2 yrs), and IT (10 yrs) industries.

AREAS OF EXPERTISE / TECHNICAL BACKGROUND:

• IT Infrastructure
• Telecom Expense Management
• Project Budgeting (CapEx/OpEx)
• Vendor Management
• Contract Management
• Technical Writing cGMP Concepts and applications
• Project Management
• Strong Communication skills
• Strong Interpersonal skills
• Detail Oriented
• Client Management
• Change Management
• MS Office, MS Project, Visio, JIRA, Confluence, SAPUsed various PM methodologies including Waterfall, Iterative, and Agile (Kanban).

EXPERIENCE:

Confidential

Sr. Project Manager

Responsibilities:

• Data Center projects (relocations and closures while maintaining Live Production instance; no impact to customer or revenue)
• Networking and Telecom Infrastructure upgrades and application installations
• Telecom Expenses Management effort
• Various System Deployments or Upgrades
• Contract and Vendor Management
• CapEx and OpEx budgeting and management
• Back-up and Recovery Upgrade/Refresh projects
• Miscellaneous Projects with no predefined category

Confidential

Project Manager

Responsibilities:

• New network creation from ground up (structured cabling, fiber backbone configuration, stich configuration and tuning, etc.)
• Migration of clients from on-premise exchange service to cloud-hosted Office 365
• Infrastructure upgrade and/or refresh projects

Project Manager

Confidential, San Jose, CA

Responsibilities:

• Oracle Customer Care and Billing (CC&B) version 2.3.0, Mobile Workforce Management (MWM), Process Integration Pack (PIP), SOA Architecture
• Completed Project Initiation and Planning Phase of RMS to CC&B
• Established new project task and staffing plans
• Established PMO reporting documentation and standards
• Managed Project Specific SharePoint Sites
• Managed Project Schedule, Updates, and Optimization

Confidential, San Dimas, CA

Responsibilities:

• Managed Project Schedule, Updates, and Optimization
• Managed Project Specific SharePoint Sites

Confidential, Poway, CA

IT Project Coordinator/Consultant

Responsibilities:

• Coordinated project team from project Initiation through Completion and also executed corporate planning and project management tasks. Produced various levels of schedules/plans and other related reports
• Participated in daily, weekly, and monthly reviews to track and report project status, identifying deviations or adverse trends.
• Owned and managed eBusiness Master Data files for company website (hdsupplysolutions.com) using Excel.

Confidential, La Jolla, CA

Project Planner/Consultant

Responsibilities:

• Produced various levels of schedules/plans/reports to support Development Team Leads, Project Managers, Clinical Leads, Clinical Protocol Managers and others.
• Executed critical path analyses, scenario planning, timelines, and resource demand to enable optimum use of resources & efficient delivery of project milestones.
• Utilized SharePoint for information sharing throughout the team.

Confidential, Fullerton, CA

Project Manager/Consultant

Responsibilities:

• Coordinated resource scheduling and planning for the North American Oracle systems deployment.
• Set-up and Maintained the Order Management project plan.
• Performed Unit and integration testing of Oracle modules within the BCI business framework.

Confidential, Irvine, CA

Project Coordinator

Responsibilities:

• Using Microsoft Project, worked with appropriate staff to understand tasks necessary to complete project. Created, Updated, and managed product Design History Files (DHFs).
• Directed project execution by assigning tasks, tracking project schedules, identifying risks, and developing and executing contingency plans.
• Communicated project status by preparing status reports, and by participating in multi-level status update meetings.
• Resolved project issues by working with team members, project customers, and others as appropriate.

Confidential, Kansas City, MO

Associate Manager, Project Planning

Responsibilities:

• Provided project management services to project team(s) which include detailed project timetables and milestones, progress reports, organizing meetings, and managing communications. Clinical Data Coordinator (Temp Contract)
• Perform data administration and data entry activities as directed by the Data Administration Coordinator, Lead Data Manager, or Functional Manager.

Confidential, Kansas City, MO

Operations Manufacturing Planner

Responsibilities:

• Planning and scheduling shop floor orders within SAP software. Managing impacts to shop-floor schedules and providing priorities to employees when requested.
• Responsibilities included interacting with many different customers (internal and external) at different levels in the organization.
• Perform chemical testing (Dissolution, HPLC, Wet Chemistry) using approved methodology to assure that potency, purity, safety, and stability, of our products, components, and in-process stages were in compliance with approved chemical specifications.
• Evaluated analytical methods, reviewed test results and data, solved problems related to technical and equipment issues,
• Served as a resource for other lab associates.