Project Manager Resume

PROFESSIONAL SUMMARY:

Experienced Project Coordinator/Manager, with a sound understanding of all processes and process groups of Project Management.
Effectively interface with cross - functional and diverse project teams and project managers
Expert at identifying internal and external resources, and deliver projects on time and budget across multiple divisions.
A strong relationship builder, able to effectively interface with all levels of staff, management, and customers to achieve corporate customer service, retention, and revenue objectives.
Expert working knowledge of project management tools and files repositories.
Vast experience with offshore and onshore project team/resources.
Highly flexible, adapting easily to new environments, technologies, and corporate cultures.

TECHNICAL SKILLS:

MS Projects
MS Office Suite - Words, Excel, PowerPoint, Outlook
BMC Remedy
Service Now
Ariba
S-Now
Viper
SalesForce
SharePoint / Microsoft Lync / WebEx
Windows / MAC OSX

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Program Reporting/Coordination at various levels in the organization
Assisting program schedules, reporting, performance analytics
Working directly with Senior Organizational Leadership as well as front line staff
Primary escalation point and conduit to the IT Management Team for risks, issues and corrective actions.
Incident Management + Change Management (Planning and Execution)
Process adherence and Security Compliance
Risk Management / RAID Management
Communication Management.
Meeting scheduling and coordination.

Confidential

Project Manager

Responsibilities:

Providing administrative and project support during Router Refresh project.
Duties include opening and closing of change window tickets, updating spreadsheets, coordination of activities between field service and command center engineers and documentation of start/finish times for key implementation activities.
Project planning, closure meetings and various preparations for the formal change window activity.
Coordination of project implementation bridge activities to ensure seamless work flow
Responsible for management, escalation and follow up on issues, and risks regarding implementation process.
Track resource allocation against resource availability to ensure implementation schedule doesn’t have any surprises or setbacks.
Assist Project Manager in
Tracking schedule
Analyzing possible risks
Ensuring proper communication between technical team members and project stakeholders
Coordinating meetings with all members of the Project Team when necessary.
Updating documentation on the share point site as needed
Drafting and submitting daily project documentation to Program Manager for review and approval before distribution.

Confidential

Project Coordinator

Responsibilities:

Manage, update, escalate and follow up on issues, risk, action items and questions to clients regarding change request.
Responsible for integrating process flows to include changes that could impact the release schedule
Assist Project Manager in base lining, tracking and reporting variances in project;
Budget
Schedule
Risk
Scope
Track resource allocation against resource availability calendar to ensure project doesn’t experience any resource surprises.
Coordinate meetings between all arms of the project organization (Sponsor, Stakeholders, Technical Teams, Project Managers).
Analyze project processes, identify room for improvement and work with project team to revise and improve the processes.
Maintained integrated Master schedule ensuring dependencies across multiple project schedules were in sync.
Proactively Identified risks, issues, roadblocks based on schedule progress.
Recommended solutions that entailed working with project leads to develop alternative approaches, additional or re-allocation of resources.
Developed and maintained various Project Schedules (MS Project 2007) in SharePoint
Managed timesheet actual submissions against project schedule.
Developed and published monthly and weekly project performance dashboards / reports as requested
Ensure compliance to project plans and associated deliverables structure by project team
Work with Program Director and Project Manager to effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. This includes communicating project metrics.
Draft and submit all project documentation to Program Director for review and approval before distribution.
Track task delegation against responsibilities to appropriate project team and team members
Proactively monitor and analyze changes in project scope, budget, quality and schedule before they turn to risks that may adversely affect the project
Conduct project post mortems and create a report identifying successful and unsuccessful project elements

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