Professional Profile:
Multifaceted, IBM Certified, PMI Certified, Executive Project Manager and Program Manager with major strengths in defining, designing, developing, and deploying software systems and business applications via projects with budgets ranging from $100k to $5 million, utilizing Global project personnel. A leader with excellent communication and interpersonal skills who achieves desired results. Currently End-to-end Project and Program Manager for IBM's Business Intelligence Cognos Dashboards, PartnerWorld Web Portal, and assorted IBM Business Transformation applications. Previous experience in the Telecommunications, Financial, Insurance, and Marketing industries.

Professional Experience:
August 2004 to present: Certified Executive Project/Program Manager - Confidential

• End-to-End Project and Program Management for many of IBM's internal business applications and Internet Portals generating over $10 billion per year in revenue
• Responsible for Year-to-year and month-over-month financial/resource/initiative planning, forecasting and budgeting - New Investment and Maintenance
• Used teleconferencing and Blueworks Process tools and interfaced directly with the customer to efficiently and accurately identify, define and prioritize business and system requirements, daily.
• WorldWide Deployment, Adoption and Realization Management of IBM's Business Applications
• Managed the sunset of multiple legacy applications and servers; which saved the company 10 million dollars annually, and freed up resources to focus on emerging technologies.
• Management of the Client Process Transformation's Architecture Council Review Board
• Project and Program Management of matrixed global project resources
• Initiated and facilitated a weekly PM Forum to mentor team members and new project managers on project management, development process disciplines, Project Management education, and "best in class" documents and efficiencies.
• Executive presentations on status, strategy, metrics, and earned value
• Responsible for all WorldWide deployment activities - education, communication, help desk, workstations, entitlements, etc.

March 2000 to August 2004: End-to-End Certified Senior Project Manager - Confidential, Piscataway, NJ

• Team Leader of 7 Project Managers working with over 400 different Global delivery development teams on cross-tower (ordering, billing, provisioning, maintenance) AT & T projects.
• Employed strong project management principles to efficiently, plan, track, report and close small (under 500 hours) to large (20,000-30,000 hours) projects with project teams of 3 - 50+ people.
• Delivered over 80 projects within budget, on schedule, and with a high degree of quality and customer satisfaction. Responsible for development projects covering the full project lifecycle.
• Facilitated the resolution of project issues/problems and served as the point of escalation within the project for IBM impacted systems/applications, as well as the point of contact for AT & T.
• Implemented and provided feedback on contract-defined processes for project planning, project tracking, work authorization, change management, estimation, and testing.
• Part of the team that was assessed for Software Engineering Institute (SEI) Capability Maturity Model (CMM) Level 2 & Level 3 attainment.
• Responsible for meeting with the AT & T Program Managers on a weekly basis to focus on financial management and business planning at the program level for 5 different programs.
• Project managed the new concept projects coming into the Project Introduction Forum - getting them staffed, Time & Cost Impacted, issues & risks identified, and ready for turnover to a Permanent PM.
• Made regular presentations to the Executive Management Board detailing the project team's estimate and approach on all concept projects entering our Business Tower(s).
• Project Control Book Maintenance throughout all lifecycle phases of project including creating and maintaining the Project Plan, Agendas, Minutes
• Financial/Cost Management including Executive presentation of financials
• Root Causes Analysis and Retrospective reporting
• Strategic Business Planning - work authorization, resource planning and securing funding for upcoming and existing projects

July 1999 to February 2000: Application Project Manager, Confidential, East Brunswick, NJ

• Managed initiating, planning, executing, controlling, and closing of projects within AT & T's 3-tier architectured Credit & Collections Management System.
• Interfaced with Architecture, Developers, Testers, Users, Customers, and over 20 other systems participating in AT & T's Business Simplification projects.
• Produced Business Requirements, Technical Prospectuses, System Requirements, and System Specifications documents to enable application development and system testing.
• Produced financial project management information such as month-over-month time and cost reports as well as high and low level software project estimate reports to analyze project staffing and budgetary needs.
• Provided analysis work for both Mainframe and UNIX sections of CCMS.

June 1998 to June 1999: Application Project Manager, Confidential, Piscataway, NJ

• Managed projects for AT & T's Rapid Application Development consumer scripting department for the world's largest consumer telemarketing client.
• Project Managed both Retention as well as Winback systems. Provided systems analysis of code written in C and C++ on a UNIX platform, and code written in SAL and spec files on a UNIX platform.

Formal Education:
Master's Certificate in Project Management
Bachelor of Science in Business Administration
Top Gun Client Server Certification - Chubb Computer Institute

Current Skills:
IBM & PMI Certified - Executive Project Management Professional , Business and Systems Analysis, SEI/CMM, Lean Sigma, Business Intelligence, Dashboards, Financial Risk Management and Analysis, Risk Management, PM Methodology/Processes/Tools, Deployment, Adoption, Sunset of Legacy Applications, Leadership, Management in a Matrixed Environment, Change Management, Issue Resolution, Executive Presentations, Negotiations, Global Resource Management, Agile Methodology

Recent Achievements/Awards:
2011, IBM Executive Project Management Recertification
2007, IBM Executive Project Management Certification
2004, Software Engineering Institute (SEI) Level 3 attainment award.
2003, Software Engineering Institute (SEI) Level 2 attainment award.
2002, IBM Senior Project Management Certification
2002, Certified Project Management Professional, Project Management Institute
2002, Awarded Master's Certificate in Project Management from George Washington University