SNAPSHOT:

Proven leader and hands - on technologist in I.T management, enterprise information strategy, and program/project management

SUMMARY:

• 20+ years of industry-diverse IT leadership experience, managing large & small teams/budgets/projects & programs/cultures
• Over 12 years experience as a software developer, including 10 years in a top software development company, using both traditional and agile development approaches
• 15+ years experience in leading end-to-end data warehousing/BI, software development efforts in a leadership role as manager, product owner, or project manager.
• Experienced in large infrastructure programs, including ITIL/ITSM-modelled data center designs and tech refresh/component currency (design/SLA management/app testing)
• Expert in ERP systems implementations, customizations, integration and decision support/business intelligence
• Leadership and development experience in multiple industries, bringing new ideas, best practices, and lessons-learned from each

INDUSTRY EXPERIENCE:

• Manufacturing/Pharmaceutical
• Confidential /Travel
• Commercial/Residential Construction
• Commercial Software Development
• Public Sector & Utility
• IT Sales/Consulting

MANAGEMENT & TECHNICAL SKILLS:

Methodologies: ISO9001, Six/Lean Sigma in manufacturing environment, ITIL (SLA, Service Management, Disaster Recover/Business Continuity)

Project Management: Experienced in project & portfolio management, including multiple full life-cycle development efforts on global, multi-year, diverse & matrixed teams, multi-currency, +$10,000,000 USD development efforts. Skilled communicator, negotiator, and salesman in dealing with software project stakeholders, sponsors, and customers. Proficient in PM software (MS Project Server, CA Clarity PPM, Primavera, Suretrac), risk management, earned value, Scrum/Lean, and MS Office products (Excel/Visio/Powerpoint/etc).

Support: Change Management, Business continuity/Disaster Recovery planning, Service Level Agreements (SLA) and vendor management (RFP, RFQ, RFI, SOW), Contract expert.

Platforms and Operating Systems: MVS(TSO), VM(CMS), AS/400-iSeries, IBM AIX, Unix(HP-UX), Solaris, VMS, Linux, EMC SAN, VMWare ESX, PC/Mac, Distributed/Cloud, SOA, Azure, AWS, SaaS, PaaS, IaaS, Interface APIs, MS Server, Sharepoint, AD, Exchange

Languages: All SAS products, Dataflux, C++, Microsoft stack (C#, .NET, MVC, Entity Framework), Web Services, Java (J2EE), Javascript & JSP, AJAX, COBOL, RPG, HTML/XML, Oracle PL/SQL, Eclipse, Websphere,, Jira, CVS, various other batch/script/utility languages (such as JCL, Rexx, Unix Shell, etc). Expert in Object-Oriented Development, including traditional (Waterfall) and Agile/Iterative (Scrum/Extreme) methodologies.

Databases/Data Warehousing: Expert in data warehousing/mining/security/cleansing/analytics/relational design/data quality techniques (Relational/Multi-dimensional data modeling/OLAP/ROLAP/MOLAP, ER & schema diagrams, ETL and ELT processes, BI/real-time dashboards). This includes experience in Cloud/BI Data, MS Stack (SSIS, Analysis Services, etc.), SAS datasets, Oracle RDBMS V8i-V12g, MS SQL Server, DB2, Teradata, Hadoop, Mongo, XML, SAS OLAP tools, Business Objects, Informatica, OBIEE, and Cognos

PROFESSIONAL EXPERIENCE:

Confidential, Orlando, FL

Sr Project/Delivery Manager

Responsibilities:

• Hands-on multi-project cross functional role leading efforts to extend functionality and re-platform business critical wait times and guest counts analytics application suite, using agile development methodologies & onshore/offshore delivery model.
• Acting scrum master and delivery lead for resource management, metrics reporting and status presentation to senior/executive stakeholders. Subject matter expert in scope/schedule/budget/quality management, data warehouse integration/BO reporting, platform roadmap & delivery strategies (.Net/AWS), and agile/kanban development practices.

Sr Project/Delivery Manager

Confidential

Responsibilities:

• Senior Project Manager leading $8M Program to re-engineer/modernize & migrate Parks & Resorts decision support/data warehouse platforms to Amazon Web Services, including Disney Cruise Line revenue management, Guest Experience, and Sales Reporting systems.
• Leading cross-functional teams in the re-engineering of on-prem platforms (Teradata, Informatica, SAP BO, SAS, etc.) to cloud-based open source platforms (Hortonworks full Hadoop stack - HDFS, Spark, Kafka, MariaDB, etc.), projected to save almost $5M/annual post migration operating costs.
• Leveraging deep technical background in data warehouse/business intelligence to develop trusting relationships across the division in order to build successful, high-performing technical teams (resource leadership)
• Responsible for project/program objectives, from financial management to managing expectations with executive sponsors/stakeholders.

Confidential, Orlando, FL

Senior Project Manager

Responsibilities:

• Business Intelligence Consultant brought in based on project management and deep analytics experience to move a business-critical SAP Design Studio/Lumira/Tableau & Salesforce BI/DW project (first agile-delivered, enterprise-level data warehouse and related dashboards) forward after multiple failed attempts.
• Relationship builder at all levels (C-suite, cross-functional business leaders, delivery leads/I.T., vendors), using knowledge and experience to build trust and consensus.
• Built key relationships with M&A executive leadership (internal/external) to ensure joint venture success.
• Serving as primary business intelligence/data warehouse subject matter expert, including on-prem/cloud-based source system interfaces, data abstraction methods, data quality/security/retention, “single view of customer”, analytics layer design, etc.
• Interfacing with executive leadership to ensure project alignment and success as outlined within the Company 5 year strategic and enterprise performance management plan (i.e. strategic move toward advanced data-driven decision making).

Confidential, Orlando, FL

Senior Manager, Business Intelligence

Responsibilities:

• Grew team from 3 to 8 members (Senior BI Developers, ETL developers, B/A, and Project Manager) in order to address new strategic and operational analytics demand.
• Managed data warehousing/BI projects to integrate and deliver enterprise data assets (Cloud - social media/clickstream/Salesforce, third party marketing, new data marts, data integration & security, Talend MDM & ERWin, etc.) for self-service analytics consumption for the enterprise.
• Established first data governance and enterprise performance management program to align with 5 year plan (strategic KPIs).
• Led team in the design of executive real-time dashboards/scorecards and event-driven reporting (.Net/C#/OLAP/Hyperion integration).
• Established SOX-compliant reporting to reduce audit risk (Peoplesoft 8.9/9.2, SAP, Hyperion)
• Led team in a redesign of the software development lifecycle around decision support systems, from requirements analysis to continuous data validation strategies in an agile/scrum Cognos 10/Tableau/SAS/SQL Server/SSIS/Netezza/Infosphere environment.
• Architected a C-level suite Business Intelligence Steering Committee and EIM strategy to drive the capital planning and strategic decision making (opex and capex performance)
• Developed and integrated a demand/ticketing system to prioritize, manage, and measure the team’s value. Previously, demand was managed by email/phone call without performance metrics.
• Led an enterprise wide cross-functional team of 75 decision support analysts to coordinate and manage standards and ad-hoc reporting.

Confidential, Charlotte, NC

Senior Project Manager, Analytics

Responsibilities:

• Project Manager and team lead for Fossil/Hydro generation and Fuels/Trading/System Optimization projects, including:
• $90M+ Business Intelligence/Data Warehouse in-house (.Net/C#/custom controls) agile developed system in Fossil/Hydro generation (i.e. SmartGen), which is providing real-time and trend KPI data visualization & analytics to Power Generation Operations senior execs via internal portal and mobile platforms, using big analog data (Hadoop & proprietary).
• Fuels/Trading/System Optimization data warehouse/analytics (OLAP) projects for pricing data to better optimize trades & hedging and integration with data governance (SAP)
• Station networks and wireless redesign projects to support hundreds of rotating assembly sensors (wired and wireless) and analog data storage systems.
• Manager and motivator of large local and remote teams, using iterative project management techniques and state of the art technologies (Microstrategy/Microsoft BI Stack/SQL Server/NoSQL, SAS Visual Statistics) - keeping the teams working together, focused, and motivated to complete the project deliverables and satisfy the project sponsors.

Confidential, Sumterville, FL

IT Manager

Responsibilities:

• Acting CIO of I.T., representing information technology to executive leadership, managing budgeting/forecasting/resourcing/vendors.
• Project Manager for 3 ERP/Outage management data integration (ERP warehouse) projects to provide performance reporting to external customers and to extend data governance metadata policies/publishing.
• Manager of mission-critical applications (core ERP/Payroll systems, etc), enterprise data warehouse projects & support, software development, fiber & satellite communications infrastructure, multiple data centers of virtual platforms, and desktop environments for a $.5B electrical utility, including leadership of all I.T. full-time, vendor, and off-shore development/support resources. This includes NISC ERP, Lawson, SCADA, GE PowerOn/DM/GIS, communications systems, etc.
• Created and managed first I.T. PMO for project portfolio management, with over 60 successful projects completed within 2013. Taught “light touch” project management processes to existing staff, to evolve from out-of-control projects to low overhead/high impact effective project management.
• Co-managed and helped turn around and complete a struggling, multi-year $M+ GE upgrade project by implementing key project and system management capabilities into the I.T. Department, including implementation planning techniques, requirements/scope management, testing methods, acceptance criteria verification, vendor management, and redundant infrastructure architecture.
• Expert in ITIL/Service Management methods for setting service level agreements with vendors and customers. Highly skilled in vendor product licensing, support contract negotiations, and strategic cost-saving strategies such a license consolidation, leveraging open source, and generic re-platforming.
• Managed data center program to provide increased security (Cisco ISE, subnet redesign), optimize storage (fibre channel SAN), and to increase redundancy (DR/BCP, Smart UPS, SAN redesign, cloud storage), in order to provide secure access and virtually continuous availability to mission-critical applications.
• Manager and visionary motivator of 12 FTEs as well as contract/vendor resources.

Confidential, Research Triangle Park, NC

Program Manager

Responsibilities:

• Project Manager for $200 million+ Tier 3 global data center consolidation and software application development and migration project, which is saving Confidential millions of dollars in infrastructure operating costs in the hosting & support of mission critical software applications.
• Project Manager for $20+ million data warehouse migration/virtualization (Solaris to Linux) and database upgrade project (.Net/Oracle/MS SQL Server) across Corporate & Enterprise Systems Division (over $5 million saved compared to baseline budget).
• Director of over 100 onshore and offshore technical resources on projects (technical analysts, developers, test team, DBAs, project managers).
• Lead architect and PM in large-scale rapid development (hybrid agile), remediation, and testing of complex web-based .Net/C# web applications and data integration in a regulated Agile/Scrum environment (GxP validated).
• Managed upgrades, testing and remediation of mission critical applications, including SAP, JD Edwards, Hyperion, Peoplesoft, Sharepoint, web portals/self-service decision support, and other n-tier web applications.
• Hands-on manager of all technical project deliverables, from functional requirements specifications, requirements traceability matrices & design to validation testing for FDA compliance.
• Contract renewed 8 times (well beyond internal standard contract limit of 18 months).

Confidential, Clermont, FL

IT Director/CIO

Responsibilities:

• As IT Director, reduced IT operating expenses by 40% by effectively managing the IT and telecommunications infrastructure, consultants, vendors, capital/operating budgets, and licensed software. These savings were the result of renegotiating service contracts, consolidating IT service providers, and eliminating support and licensing for underutilized capacity.
• Co-architected the first consolidated ERP decision support/data warehouse system for financial reporting and decision support to eliminate manual spreadsheet integration.
• Managed and led over 25 staff in all areas of Information Technology, including voice/data, operations and hardware, Great Plains ERP, contract management and work management.
• As Project Manager, managed multi-million dollar projects using PMI and industry project management techniques, including project chartering and scope development, fast tracking schedules, managing all changes per change control, seamless and continuous communication to stakeholders, risk management, and closeout/lessons learned/continuous improvement.

Confidential, Cary, NC

Project Manager, Financial Systems & Reporting

Responsibilities:

• Led team in the development and support of an in-house developed ERP dashboard & reporting system, from user interface to auto-validated data warehouse.
• Through SAS Consulting services, managed external customer engagements on the implementation of data warehouse (Oracle, Teradata) and financial consolidation products in pharmaceutical/bio-tech, insurance, financial, and retail industries.
• Managed team of over 75 people in 8 successful major system upgrades/customizations for the global Oracle Financials ERP suite on time and within budget (with no failures) by effectively managing the resources, requirements, and expectations of hundreds of software developers, testers, and auditors, with full metrics reporting to executive management.
• Led teams in the rapid development of fully-custom enterprise-wide web applications and self-service web portals/dashboards using Scrum sprints and Agile development techniques in an IIS, Java/JSP/Oracle environment.
• Led teams in the development of unit test case design and testing strategies for the initial implementation and subsequent upgrades of the Oracle ERP, prioritized according to business and audit risk (i.e. SOX).
• Co-designed the Global Enterprise Data Warehouse with Information Systems to serve as a trusted & reconciled web-browse-able data source to over 10,000 worldwide Company information consumers.

Application Development Manager

Confidential

Responsibilities:

• Directly supervised and mentored 24 person team of systems analysts and developers in the development of mission-critical, global software applications using Rapid Application Development techniques (JADs, XP).
• Led Invoicing development team as development manager for the Global Installation Database System, a worldwide, mission critical, multi-platform suite of continuously available applications used to support the global sales channel, from contracts to CRM.
• Project manager for implementing the Oracle ERP Financials system and the interfaces with existing legacy systems.
• Worked with SAS Consulting services to develop financial products for new SAS financial products suite (consolidations, reporting, analytics), as well as data mining/data cleansing algorithms for new SAS products.
• Developed and implemented a company-wide document imaging system, including interfaces to high speed scanners, optical character recognition, document markup/annotations, workflow routing, existing system interfaces, and security
• Gathered and authored requirements specifications (function, system, etc) for over a dozen complex software systems, using UML and industry standard templates. Managed the extension of source control tools, relational data modeling with ERWin, defect and change control management, and development standards and toolsets.
• Extended and maintained functionality of in-house developed legacy ERP, Data Warehouse, Business Intelligence, and EDI systems.
• Developed and supported the SAS Software & Publications E-commerce customer website & interfaces to other systems (CRM, B2B, Oracle Financials, EDI).
• Project manager and lead technical analyst for UNIX system to PC conversion (including project plan and all deliverables).
• Co-audited existing ERP for internal control issues, including unauthorized access flagging and insurance of segregation of duties compliance.