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Sr. Project Manager Resume

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Chicago, IL

SUMMARY:

Technically minded and accomplished professional with substantial experience in leading all facets of IT - based and business transformation projects. Repeated success in managing project budget, building lasting relationships at all levels, offering high-quality PMO service, and delivering expert-level training. A proactive leader, instrumental in streamlining processes, managing projects within budgetary and time constraints, allocating resources, improving productivity, and providing technology-based solutions. Thrive in challenging environments and adapt to the ever-changing demands of the industry.

AREAS OF EXPERTISE & TECHNICAL SKILLS:

  • Strategic Planning & Analysis
  • Risk Assessment & Mitigation
  • Stakeholder Engagement
  • Program Management
  • Full Life Cycle Management
  • Budgeting & Cost Reduction
  • Stakeholder Communication
  • Process Improvement
  • Portfolio Management
  • Training & Development
  • Cross-functional Team Leadership
  • Relationship Building

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Project Manager

Responsibilities:

  • An active participant in the PMO, from strategic planning to setting near term goals.
  • Direct cross-functional teams for complex and large IT projects.
  • Coach more than 200 project managers and solution engineers in Confidential ’s Project Engagement Methodology & Services Lifecycle, and as a mentor.
  • Lead an internal team of ten coworkers to define, create, and refine tools and templates used by over 100 project and program managers.
  • Successfully upgraded Cisco Contact Center Enterprise for over 1,500 users within time and budgetary constraints.
  • Upgraded Cisco Confidential project across multiple locations.
  • Enhanced the client's communication capabilities for over 800 users.

Confidential

Sr. Project Manager

Responsibilities:

  • Executed company-wide telecommunications improvement project for 1K users and 50 branch locations.
  • Oversaw more than 500 projects for over 300 national clients totaling more than $14M in revenue.
  • Lead project teams while fostering robust relationships with project staff, internal stakeholders, and clients to achieve collective goals.

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