Sr. Project Manager Resume
Chicago, IL
SUMMARY:
Technically minded and accomplished professional with substantial experience in leading all facets of IT - based and business transformation projects. Repeated success in managing project budget, building lasting relationships at all levels, offering high-quality PMO service, and delivering expert-level training. A proactive leader, instrumental in streamlining processes, managing projects within budgetary and time constraints, allocating resources, improving productivity, and providing technology-based solutions. Thrive in challenging environments and adapt to the ever-changing demands of the industry.
AREAS OF EXPERTISE & TECHNICAL SKILLS:
- Strategic Planning & Analysis
- Risk Assessment & Mitigation
- Stakeholder Engagement
- Program Management
- Full Life Cycle Management
- Budgeting & Cost Reduction
- Stakeholder Communication
- Process Improvement
- Portfolio Management
- Training & Development
- Cross-functional Team Leadership
- Relationship Building
PROFESSIONAL EXPERIENCE:
Confidential, Chicago, IL
Sr. Project Manager
Responsibilities:
- An active participant in the PMO, from strategic planning to setting near term goals.
- Direct cross-functional teams for complex and large IT projects.
- Coach more than 200 project managers and solution engineers in Confidential ’s Project Engagement Methodology & Services Lifecycle, and as a mentor.
- Lead an internal team of ten coworkers to define, create, and refine tools and templates used by over 100 project and program managers.
- Successfully upgraded Cisco Contact Center Enterprise for over 1,500 users within time and budgetary constraints.
- Upgraded Cisco Confidential project across multiple locations.
- Enhanced the client's communication capabilities for over 800 users.
Confidential
Sr. Project ManagerResponsibilities:
- Executed company-wide telecommunications improvement project for 1K users and 50 branch locations.
- Oversaw more than 500 projects for over 300 national clients totaling more than $14M in revenue.
- Lead project teams while fostering robust relationships with project staff, internal stakeholders, and clients to achieve collective goals.
