SUMMARY:

• Over 10 years of experience in leading domestic and global project deliverables using Waterfall, Agile - Scrum, SAFe (), and Iterative methodologies.
• Effectively build and maintain relationships, as well as communicate with key stakeholders, upper management and cross functional, cross-regional, and cross-departmental teams by utilizing technical, business and financial expertise to help actualize the business goals.
• Proficient in team building, customer engagement, process improvement.
• Demonstrated ability to motivate cross-functional and cross-organizational teams in a fast-paced environment and stressful conditions.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas

Senior Project Manager

Technologies & Methodology : TFS, Trello, AWS, Fieldglass, Collibra, SharePoint, Microsoft Office, Team, Peoplesoft, OLAP, Palantir, AWS, Azure, IIB, JIRA | XML, Java, .Net, JavaScript, SQL, HTTP, Linux

Business Projects : Tech Ops, Dev Ops, Planning, Supply Chain, Control Tower, Maintenance Ops, Human Resources, Airport Ops

Responsibilities:

• Manage the utilization of resources, budget, project tracking, risks minimization, and status reports of the Tech Ops Circle of Excellence (CoE) group comprised of 4 sets of principal IT teams and 25-30 members responsible for the governance and standardization all of Confidential technical maintenance infrastructure, databases, API services, development operations, security and UX/UI standards.
• Teams are comprised of diversely-skilled resources, requiring management cross functionally, cross-regionally, and cross-departmentally.
• Project types included: operating system software upgrades, new server builds (virtual and physical), server decommissions, and environment enhancements.
• Drive action items and track and monitor the project tasks of Systems Engineers, Principal Data Architects, Dev Ops Engineers, Business and Data Analysts to establish standardized tools and methods for master data management, and continuous process improvement of software application deployment across all environments.
• Produce and present project status reports and status dashboards used for reporting project progress to managers and stakeholders.
• Actualize processes and procedures to accomplish project objectives, criteria, and deliverables.
• Administer risk analysis and develops and manages mitigation strategies.

Confidential, Houston, Texas

Project Manager

Technologies & Methodology : MS Project, MDMCenter, TFS, Salesforce CRM (Marketing Cloud & Sales Cloud), AWS, Azure, SAP & JIRA | JSON, XML, Java, .Net, JavaScript, SQL, Linux

Responsibilities:

• Managed full SDLC at enterprise Portfolio, Value Stream, Program, and Team levels using SAFe, Scrum, and Waterfall methodologies.
• Facilitated kickoffs and mediate requirement gathering sessions as it relates to project scope, solution development preferences, and scaling goals. Sessions typically include SMEs/Users, Data Analysts, Technical Architects, QAs, Developers, Consultants, as well as Directors, VPs, and C-level stakeholders.
• Performed client strategy road-map study to review existing business models and make suggestions for enhanced models.
• Lead the successful delivery of Global Project Planning with SOW deliverables regarding data conversion, data cleansing and data harmonization.

Confidential, Atlanta, Georgia

Project Consultant

Technologies & Methodology : MS Project, STEP, JIRA, SAP, Adobe, HTML

Responsibilities:

• Managed project estimation, budget, timeline, and scope for a variety of software and infrastructure projects with timelines from 2 months to 18 months from project’s kick-off to UAT and Go-Live.
• Conducted project assessment workshops for procure to payment, sales to cash, finance & controlling and production areas.
• Project planning and resource allocation - Business blue prints (Requirement gathering, system/process mapping and solution design.
• Led Gap Analysis, workarounds and functional development specifications.
• Developed Test Phase Plan and Cut-over activities guidance and management.

Confidential, Atlanta, Georgia

Project Lead / Senior Business Analyst

Responsibilities:

• Developed project estimation and managed project scope, budget, and timelines.
• Coordinated with cross-functional teams to ensure comprehensive, worldwide project launches for IS&T software, infrastructure, and process reengineering and upgrades that included quality assurance and training.
• Facilitated and mediated the dialogue between the product owner and technology teams.
• Performed information security configuration and testing, backup and archive for data recovery.

Senior Business Analyst

Confidential

Responsibilities:

• Drove development and delivery of enhanced application and reporting tools to Confidential Management as a part of the Support Technology team.
• Worked closely with Sr. Project Managers to provide resource estimates, support project timelines, and influence the roadmap.
• Liaised between business teams, Operations, and IS&T to ensure that the business requirements are met, validate solution designs, manage issue resolution through the build phase, and facilitate user acceptance process prior to deployment.
• Organized and lead training session and aided in training curriculum development.
• Successfully created and maintained up-to-date training and design documentation on the internal Confidential Knowledge Base System regularly.
• Led creative directio n on ad-hoc projects geared to enhancing Confidential employee culture enrichment through national virtual events.

Confidential, Georgia

Account Executive Consultant

Responsibilities:

• Responsible for leading merchant software solution implantation projects while maintaining sales quota achievement monthly and building lead pipeline through diverse marketing, client networking and recommendations, as well as follow-ups on post-deployments. Increased selling opportunities through successful merchant services contract sourcing and value-added PCI compliant products and services.
• Administered Gap analysis, documented the As-Is process, and failure points.
• Accomplished President’s Club status for consecutive years, achieving 115% of annual acquisition goal.
• Created and trained on effective marketing materials, projects, and campaigns including training guides, brochures, fact sheets, website content, and demos used by peers leading to increased sales.