Sr. Product Manager Resume San Francisco, CA - Hire IT People

SUMMARY:

Senior digital product manager with 7+ years of experience in retail with expertise in sportswear, health and beauty. Delivers d Confidential driven multi - channel solutions enhancing client experiences, addressing business requirements and delivering incremental revenue. Cross functional collaborator internally and with external vendors and integration partners.

SOFTWARE, SYSTEMS, AND METHODS:

Jira, MS Excel, Word, PowerPoint, Access, Visio, SQL, Tableau, SAS, SPSS, Trello, Box
SAP Retail, NPD
SDLC, Agile, Waterfall

WORK HISTORY:

Confidential, San Francisco, CA

Sr. Product Manager

Responsibilities:

Creation of discovery decks, lead cross team discovery kickoff meetings, produce product press releases and user stories, lead requirement meetings with business partners, prioritization of strategic initiatives for roadmap projects, manage external vendor relationships and participate in contract negotiation, prioritize user stories across all channels and platforms.
Implemented Confidential Chat North America Solution increasing CSAT by 50% and CS agency efficient by 30%
Implemented an address validation service for order checkout on Confidential .com
Drove multiple Warehouse Process Improvements - saving more than $3M in cost.
Implemented CCPA solution

Confidential, Beaverton, OR

Product Analytics Manager

Responsibilities:

Developed and directed global footwear analytic projects worth $25B in annual sales across 5 geographies
Drove the global merchandising strategy for equipment, basketball apparel and footwear accounting for $351M in sales.
Used company and industry d Confidential to identify growth opportunities, translated analytic results and presented actionable insights to management
Worked with cross functional teams to achieve strategic priorities and fiscal financial targets
Used NPD d Confidential to track and report competitive intelligence
Tracked sales and identified opportunities for improvement, resulting in improving revenue by $XX

Confidential, Beaverton, OR

Sr Business Systems Analyst

Responsibilities:

Drove the development, and delivery of the Omnichannel mobile point of sale (mPOS) across all North American Confidential retail stores improving the consumer experience
Drove improvements in the SAP Retail system across all North American Confidential retail stores eliminating issues with store promotions and UPC classification, reducing overhead expense
Developed and facilitated requirements workshops with key partners in retail operations
Led a team of user experience designers, developers, and quality assurance to ensure execution of all relevant business requirements
Led user acceptance testing and delivered product demonstrations to senior management
Initiated and drove the implementation of the cash drawer for the mPOS application which increased the tender that could be used, improving the customer experience

Confidential, Hillsboro, OR

Business Analyst

Responsibilities:

Drove business intelligence products for the Online Sales and Marketing group
Gathered and translated business requirements into technical specifications
Led user acceptance testing and d Confidential validation for the KPI dashboard releases
Developed and delivered materials and presentations for reporting software

Confidential, Portland, OR and San Francisco, CA

Financial Crimes Business Analyst

Responsibilities:

Performed ad hoc analysis to discover patterns of suspicious activity
Managed KPI dashboards that tracked the effectiveness of suspicious activity reports (SARs)
Identified inefficiencies in banking processes that resulted in a 7% reduction of suspicious activity reports in retail branches

We provide IT Staff Augmentation Services!

Sr. Product Manager Resume

San Francisco, CA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship