PROFILE SUMMARY:

Results oriented IT professional with 18 years of experience which includes a unique combination of techno - managerial leadership with intense client focus and grassroots level experience in systems engineering, design, test automation, system integration and complex project/program management. Enthusiastic about working with people and taking up challenges.

TECHNICAL SKILLS:

Delivery & Technical Leadership: Technical PM, Project & Program Management (Waterfall), Scrum Master (Agile, SAFe Agile Methodology), Delivery Management for Development and Testing, QA Lead and System Engineering/Business Analyst.

Software Methodology Tools: TDP, AgileCraft, Rally, iTrack/JIRA, HP ALM QC, Git Repository, Change Management (Remedy). SCM Tools - SVN, VSS, SCME

Artificial Intelligence: Watson Knowledge Studio, Watson Discovery Service

Languages/Architecture: Java, JavaScript, XML, JSON, SOA, Webservices and Microservice APIs

Databases: Oracle, DB2, MySQL, Maria DB, MongoDB, Neo4j

DevOps: Docker, Kubernetes, Common Deployment Platform (Jenkins)

Servers: WebSphere, WebLogic, Tomcat, JBOSS

OS: Unix, Linux, Windows, OS400

PROFESSIONAL EXPERIENCE:

Confidential, Middletown, NJ

Program/Project Manager & Scrum Master

Responsibilities:

• Identifying the scope of work and Impact assessment.
• Prepare overall delivery plan and responsible for Baselining the project requirements, Application Interface design and High-Level Design.
• Estimation of the resources and track the project funding and appropriate billing of the client.
• Engaging the appropriate delivery teams based on the project requirement and maintain the Microservices delivery on track as per the plan.
• Stakeholder management and present the Microservice program level dashboard to Confidential & Confidential Leadership team (AVP and Directors).
• Managing the project related document approvals, Development and System Testing documents in the document repository.
• Managing the upstream, downstream and third-party application dependency, risk and issues.
• Successful delivery of the project on schedule.
• Managing the post deployment issues and preparing plans for the postproduction fixes.

Confidential

Scrum Master

Responsibilities:

• Facilitate the team members communicate, coordinate, and cooperate and to assist the team in meeting the iteration and delivery goals by implementing and supporting Agile principles and practices.
• Coach and educate the team in Scrum practices ensuring that the agreed Agile process is followed. Help the team coordinate with Product Owner, Architects and other teams on the Agile Release Train (ART).
• My role is working with the team closely on a day-to-day basis, monitor their progress and work with management and SMEs to remove impediments.
• Facilitate PI Planning session, daily scrum meetings, Sizing and estimation of User Stories and schedule iteration demos with the Product Owner, team and stakeholders.
• Coach the team on usage of Agile tools (JIRA), identify team’s training needs and attend various management meetings to convey the work done by team and report any issues and risks.

Environment: AJSC 6/7, Spring boot, Maria DB, Docker, Kubernetes, Git Repo, CDP and TDP.

Delivery Project Leader

Confidential, Middletown, NJ

Responsibilities:

• Handled the entire Onshore Team as Onshore Lead, Provided Technical oversight for the Testing Team, Handled Financials for my portfolio, Stakeholder Management, Status reporting in weekly governance meeting, Prepared and Presented various metrics to Clients - Status dashboard, Performance, Financial (Earned Value Vs Planned Value), Managed Application Project Managers and Offshore Test Managers and Given solutions for Active/Active & API testing and Test Automation.
• Apart from Leading the Delivery, performed functional Test execution for all Layers (API, ETL Job, DB and GUI) and supported Interface Application, UAT and ORT testing.
• Ensured all Client Satisfaction goals, Service Level Agreements and Contractual Commitments were met.
• Work with client management to identify the problem areas, evaluate strategic options and propose solutions that are operationally feasible.
• For all the deployments, ensured Change Management process is followed (used AOTS-CM Application which is built on BMC Remedy for ticket creation through release closure).
• Worked with both Domestic and International users. Ensured the products were rolled out initially to the specific user group (Controlled Introduction) and then to the rest of the clients.

Environment: Java/J2EE, SOA, Web services, APIs, EDF/Oracle DB, ETL Jobs, IBM Data Stage, SVN and TDP.

Technical Project Manager

Confidential

Responsibilities:

• Testing, Maintenance and support of Service Delivery and Assurance Applications (Change Management and Trouble Management) for Confidential.
• Managed and delivered projects from initiation through deployment and operational readiness.
• Created various reports and presentations to be shared with client and IBM Leadership. This role requires in depth knowledge of the application and client Process.
• The reports created were used to present forecast of team’s growth plans, financials, status of project to the leadership team.
• Involved in Requirements review, Understand the Business Services impact (AVPN, MIS, BVoIP, EaMIS), Schedule discussions, WBS Preparation, Resource Planning, Financials and Tracking the End to End delivery.
• Being an SME in the End to end Flow through Management System Application, I technically supported the team for Test Execution - Functional, Automation, Regression and Performance testing.

Environment: Java, J2EE, Solaris, Oracle, Tibco Inconcert, BMC Remedy, SCME, WPS, WebSphere and WebLogic.

Delivery Lead

Confidential, Middletown, NJ

Responsibilities:

• Application migration - Onshore Lead, successfully migrated the Application to offshore
• As an Application SME, technically driving the team to deliver the quality product to end client.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
• Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the higher management.
• Working closely with clients to resolve the Production issues with least turnaround time.
• Assist and track team in preparing Application design, Test plan and Test strategy documents.
• Performance Management - Provide guidance to the team in career aspects, setting up their goals, sharing delivery targets, learning needs and training plans.
• Release planning and feature rollout to the global clients. Followed Change Management process (via AOTS-CM application built on BMC Remedy tool) for all the releases (patch deployments and major releases).

Environment: Java, J2EE, Solaris, Oracle, Tibco Inconcert, WPS, WebSphere and Weblogic. Team Size: 60

Test Lead

Confidential, Middletown, NJ

Responsibilities:

• Reviewing Business requirements and Functional Requirements, Design documents and actively participated in preparing Test Plans for assigned project release.
• Actively involved in test case writing using different Technical Requirement and System and Feature Design.
• Co-ordinate with Offshore & Onshore teams and provides regular status to the management.

Environment: Java, C++, CORBA, Web services and Pro *C. Team Size: 12

System Analyst/Developer

Confidential

Responsibilities:

• As an Application SME, I took care of the Application by contributing towards Requirements writing, Design and Development, Test Planning and Execution, Deployment planning and Production support activates.
• Supported the team by Interacting with interfacing applications, Configuration Management activities, participating in the status calls and training the newcomers.
• Provided technical and investigative support for functional users on interfaces, defects, change requests, debugging issues, testing and ad-hoc report requirements.
• Performance tuning, SQL query enhancements, code enhancements to achieve performance targets.
• Prepare Estimations and provide Time & Cost inputs to System Engineers.

Environment: Java, Servlet, JSP, Oracle, Web services and Perl. Team Size: 35