SUMMARY:

• A Technology sophisticated, result - driven Development Manager, Technology Program Manager, Scrum Master with 22 years of versatile customer facing consulting roles in delivering compelling business goals for customers
• Successfully delivered the Self Service/Kiosk migration and reporting for the historic landmark project on adopti on of a single P assenger Service System ( PSS ) SABRE
• Successfully coached and mentored several Waterfall teams into transition to Agile Scrum Mentored
• Advocated use of Predictive analytics on unstructured data resulting in several benefits including improved Customer experience, Optimal Staffing, revenue generation, Operational intelligencemeasures
• Founded and built up my startup Confidential and were early pioneers in SAAS/PAAS cloud computing: Technology partners for cloud migration to Amazon EC2 and GoGrid
• Managed and delivered several POC, integration projects including Application rewrites, Database transformation and migration with teams spread across globally US, Canada Latin American and S. E Asia regions
• Successfully lead several merger Integration Programs and projects in Agile for American Airlines/US Airways
• Several years of leading Projects/Programs at enterprise levels C-level stakeholder relations, customer facing roles has imbibed the best practices across all on communication, motivational leadership and empowerment of team
• Hands-on manager, committed to leading teams by example, being actively involved at all stages of development
• A leader, with a proactive approach and negotiation techniques was able enabled effectively facilitate decision making discussions which resulted in propelling greater business value proposition for the project/organization
• Continuous interactions with operations and other cross functional teams has resulted in uncovering roadblocks ahead of time which helped plan sprint backlogs better and prioritize product backlog items for product owner
• Exposure to versatile business processes, leveraging emerging technologies and imbibe industry best practices in managing projects has helped strategize and sustained growth, value and gain for the customer
• My several years of Management coupled with hands on technology experience in Architecting and developing of Applications, integrations, databases, reporting on structured/unstructured data

EXPERTISE AREA:

• Project Management/Agile Scrum
• Team Leadership
• Cloud Computing (PAAS /SAAS/IAAS)
• Manage Offshore/Scrum
• Application development
• Customer Facing /Presales
• Software Product/tools
• Big Data/Splunk
• Strategic Planning

TECHNOLOGY BACKGROUND:

Microsoft Technologies: ASP, VB, PWS, ASP.NET.IIS, C#, SQL Server, WAMP stack etc.

J2EE technologies: JSP, Servlets, JDBC, MVC, DOM, WebLogic, Hibernate, Tomcat, LAMP stack

Middleware technologies: Websphere MQ, PCF, Clustering, Pub/Sub Messaging, JBoss, SOA, EAI,BPEL

Databases: Oracle, Sybase, SqlServer, Postgres, Informix, MYSQL, DB2, GeneroDB, Marklogic, OMWB, DBArtisan, SSMA, WinSQL, SqlDeveloper, DB2-SqlSkin, ACS, Marklogic

Web Appservers: Websphere, Weblogic, IIS, COM, Apache, (COM), MTS, COM,, HTML, CSS, JavaScript

Cloud Computing: Amazon EC2 tools, RightScale, GoGrid IBM CastIron, VMware, Zen, Susestudio Appliance

Business Intelligence: Informatica, Data Stage, SAP BO, Cognos, Erwin modeler, Pentaho, Splunk, Hadoop

Telecom: (BSCS) Business Support Control System, OMS and Billing for Global partner LHS Operations & management ITIL, Devops CI/CD, Configuration, provisioning, monitoring and automation of application stack

Project Management: Waterfall, Spiral, Agile, Scrum Master, PMI Methodology, Rally. MS Project

WORK EXPERIENCE

Confidential, Plano, TX

Program Manager

Responsibilities:

• Oversaw program management activities, Ensured teams were trained on Agile approach, facilitated creation of efficient instructions, project reports, technical documents, product support materials, and knowledge transfer sessions for the support team.
• Ensuring timely project completion and promoted team building.
• Coached and Mentored teams transitioning from Waterfall to Scrum methodology thru day long workshops for Program level vision, roadmaps, Iteration Planning and teams use Rally to update work status
• Managed three scrum teams, trained scrum masters, and provided leadership and advice to multiple teams of 6 on best practices of agile project management
• Managed and facilitated DevOps & Cross-function teams, Architects Developers, QA, Operations & product owners and ensured Stake holder’s communication and resource assignments to projects

Confidential, Fort Worth, TX

Senior IT PM Consultant

Responsibilities:

• Facilitate Program level iteration 0 workshops, vision, roadmap, track project status on progress, issues and risks
• Worked with the Merger and acquisitions teams for deducing the KPI and designed and developed the dashboard for monitoring the KPI’s for performance during the merger period
• Managed upto four scrum/waterfall teams, coached/trained scrum masters, and provided technical advice to multiple teams and advocated the program level best practices of Agile Project Management at American Airlines
• Transitioning the teams from waterfall to agile methodology ; provided periodic coaching and training
• Through continuous communications, Managed onsite/offshore resource assignments and their work deliverables
• Improved team productivity and accountability by conducting regular performance reviews
• Work closely with cross functional teams: Business, Common Services, Architecture/Design, Developers, QA, Operation & support etc.) on ER’s and new projects during planning and execution
• Complete end to end, from iteration 0 planning and track ing of several complex interfaces of projects that include Infrastructure, development, Reporting, Predictive analytics with unstructured big data
• As Scrum Master, Trained end users on using Business Reporting reports that included both Business intelligence reporting and unstructured Big data/ Splunk
• As Scrum Master, team successfully delivered the offering Same Day Flight Change a catalog based offering for the Merchandising program using Agile SAFE practice
• I mprov ed product quality and overall defect counts , helped realize significant cost savings and successful turnaround of the project on schedule and within budget
• Mentoring peer scrum masters on the Agile American process and assist them with KPI performance metric and Rally tool and with geographical distributed teams that included the Legacy US teams

Confidential

Senior Technology Manager Consultant

Responsibilities:

• Report to Director PMO, responsible for facilitating successful delivery of multiple Technology solutions
• Project Advocated Agile/Scrum to manage global offshore/onsite teams using Rally to develop a Scheduling /Call center application for performing Health Risk Assessment (HRA)
• Negotiated with Business on obtained approval on the use cases instrumented an efficient change control process that increased productivity of team by 15%
• Successfully lead the ESB Integration for AS400, SAP , other systems thru orchestration and workflows
• Effectively facilitated development, sprint planning, releases and resolved roadblocks, technical challenges
• Developed a communication plan with periodic reports to Senior Management and sponsor related to progress, budget, burn down, outlining issues, forecasting and resourcing needs

Confidential

Principal Solutions Architect

Responsibilities:

• Identified SAAS opportunities, developed product demo’s; lead technical discussions/presentation for several prospects, Healthcare ISV’s, VAD’s, to migrate on to using our stack;
• R esponded to RFP’s, risk response planning for mitigating risks Manage customer’s expectations and timelines .
• Highly interactive, blend of strong analytical, communication, problem solving and providing recommendations
• Successfully lead multiple implementation of our product (POC) at global customer sites as Technical PM, manage offshore, delegate tasks, hold review sessions, development, UAT teams, identify critical paths, risks and prepare risk response, schedules and contingency plans
• Work with the sales for strategic planning Analyzed ISV requirement for cloud Ecosystem and enable then to become PAAS/SAAS provider’s, Amazon EC2, GoGrid, SUSEstudio and VMware Marketplace

Confidential, NJ

Senior Solutions Architect

Responsibilities:

• As a Configuration Manager, performed successful migrating from Confidential to Subversion and d esigned and developed automated nightly batch jobs for builds and related scripts
• Ensured HIPAA-compliance processing for data security; gather requirements from medical equipment providers
• Developed PeopleSoft/Authoria Interface and develop interfaces and feeds between multiple applications like Authoria, PeopleSoft (HR) EHR, LMS, Medical Transcripts and other applications
• Implemented Cigna specific customizations on Authoria’s and Automated Unix master Interface between PeopleSoft, EHR, LMS and Authoria ; performance issues by tuning IIS and its caching mechanism

Confidential, Parsippany, NJ

Lead Developer

Responsibilities:

• Developed cross platform auditing capabilities of MQ Infrastructure via API and Channel Exits
• D esigned and developed front end back end using JSP, Servlets, XSLT, Perl, Javascript, Tomcat, Apache, C++
• Designed and developed API Exits, Channel Exits and MQ administration of MQ Objects in Java an C++
• Developed Reconda’s Java CommandServer to remotely administer Queue Managers on TPF
• Developed QN-AppWatch: Web-based infrastructure management tool MQSeries for monitoring, controlling and administering of MQ infrastructure(Queue Managers, queue and channel)