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Research Administrator Resume

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PROFESSIONAL SUMMARY:

Serving greater than 18 years as a Project Manager, predominantly in a software development environment working on medium and small projects (medium 20,000 hours, to small less than 500 hours). Used waterfall methodology for marketing projects Confidential Pacific Bell and trained on the use of agile (scrum) within the Confidential & Confidential Web Service (e - commerce) department. Easy to work with. Self-starter, self-learner of internal applications, Work well within rigid processes and enjoy new technologies. Possess a good sense of humor. Enjoy organizing chaos.

SKILLS INCLUDE:

  • MS Project Outlook SharePoint
  • Google Sheets and docs and drive Word Excel
  • Visio Access PowerPoint
  • Primavera FileMaker SAP ERP
  • Process flows Attention to detail Highly organized
  • Process improvement

CONTRACTING EXPERIENCE:

Confidential

Research Administrator

Responsibilities:

  • Bi-weekly status reports
  • Create work breakdown structure
  • Created and maintained detailed project plans (using MS Project)
  • Worked with project teams to obtain status of work activities.

Confidential, San Ramon, CA

Project Specialist

Responsibilities:

  • Worked with enterprise teams within the entire bank to ensure compliance with the PMO regulatory processes
  • Set up and maintained SharePoint sites for documentation control and organization
  • Maintained the budget for the Program Manager
  • Provided status reporting presentations (using PowerPoint) for the entire program
  • Attended required meetings.

Confidential, Dublin, CA

Project Specialist

Responsibilities:

  • Worked closely with customers to determine their hardware and software compliance requirements
  • Worked with internal technical support team to resolve customer issues
  • Ordered and activated software licenses
  • Maintained and updated internal database of customer information
  • Created and updated customer order stats for reporting using Excel
  • Used SAP CRS system for obtaining customer information and SAP ERP system for handling internal sales invoicing.

Confidential, Santa Clara, CA

Project Manager

Responsibilities:

  • Managed development projects from inception to delivery, which includes specific development toolkit responsibilities for initiation, analysis, design, development, testing and implementation, and closure
  • Leveraged all cross-functional internal resources to effectively complete assigned projects
  • Managed any external resources assigned to effectively complete assigned projects
  • Utilized standards based project management processes
  • Responded to ad hoc project management requests
  • Worked closely with stakeholders (internal and external) and other managers to manage multiple projects.

Confidential, San Ramon, CA

IT Project Manager

Responsibilities:

  • Received very little direction or instruction. Leadership and project team were scattered throughout the world.
  • Created weekly status reports for stakeholders, project team and senior management.
  • Lead project team members including cross-functional teams (e.g. business analysts, architects, software coders, testing, and release management). Organized project activities and interdepartmental status meetings: ensured communication facilitates completion of the project on schedule and within budget.
  • Oversaw all project plans and maintains schedules. Also created and maintained project budgets.
  • An experienced project manager with a full understanding of project methodologies. Organized all required documentation (using SharePoint). Review of required documentation and final signoff. Maintained issues and action item logs. Works of a variety of project scopes
  • Supported the Confidential & Confidential product offering web site for ordering all Confidential & Confidential product lines from new phone, DSL, Confidential & Confidential Mobility (aka Cingular) and U-Verse (television viewing) services
  • Worked with off-site project teams (project team members are located throughout the world) and other stakeholders supporting projects of all sizes from <500 to >20,000 hours
  • Ensure that project risks are mitigated and projects are deployed with high quality and no production defects
  • Projects were managed using an in-house project management process. Using this internal process the project manager was responsible for all phases of software product development from Business Requirements through Release
  • Created and maintained financials throughout the project lifecycle including obtaining project estimates, creating budgets, monitoring actual time spent for all team members
  • Created weekly reports for leadership on the health of the project.
  • Secure an IT project team including: requirement managers, architects, software developers, integration, system and UAT testers and Release Management.
  • Created and maintained a detailed project plan using MS Project and Primavera applications
  • Created and maintained issues and action item logs
  • Risk assessments
  • Jeopardy notification
  • Change Requests (through all project phases)
  • Facilitate team meetings and provide meeting minutes

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