Operations and Project Manager Resume Orlando, FL - Hire IT People

SUMMARY:

I am most fulfilled at work when I deliver complex and operationally tight projects that solve unique problems for my clients and stakeholders.
My six years of Operations experience lends me great industry knowledge that I enjoy paying forward to others, particularly concerning deliverable timeliness, communication responsiveness and quality of work.
I am interested in furthering my experience in Project Management with a progressive organization that encourages new ideas and celebrates diversity.
Process review and improvement and procedure development and implementation
Forward thinking and planning
Quality review and attention to detail
Cost and waste reduction
Team building and leadership
Interpersonal skills, collaboration and communication
Performance reviews, employee evaluations
Microsoft Office and Adobe Acrobat Professional products

EXPERIENCE:

Operations and Project Manager

Confidential, Orlando, FL

Responsibilities:

Department building, acquisition and integration - fostering seamless integration of new operations and business
Stakeholder reporting- coordination and communication with more than 10 external departments, clients and vendors, department staff, and senior management
Case management software update projects with Compliance and IT departments- Planning, testing, progress evaluations, system update implementation, roll-outs and
Planning and prioritization, project timeline scheduling and monitoring
Balancing competing factors to navigate project constraints
Development and implementation of department standards and procedures, and subsequent process review and improvement
Staffing and employee performance reviews for 10 team members
Workload assignments and delegation
High Volume Global Portfolio Management- up to 6,500 files
Reduced average file processing time from over 300 days to 120 days
Office management and administration tasks
Team building and department event planning
Inventory and production reports- development and review
Financial reviews and budgeting with CFO and Accounting department

Department Trainer and Quality Control Lead

Confidential, Columbus, OH

Responsibilities:

Team Lead

Confidential, Columbus, OH

Responsibilities:

Paralegal

Confidential, Columbus, OH

Responsibilities:

Contract Employee

Confidential, Columbus, OH

Responsibilities:

Services Manager

Confidential, Columbus, OH

Responsibilities: