SUMMARY:

Become a CIO with a Confidential 100 Corporation. Bringing vision and sharply focused strategies to your business, enhanced client experience to your customers and deliver value to every enterprise project.

AREAS OF EXPERTISE INCLUDE:

• Project/Program Management
• Methodology/Governance
• Enterprise Software Integration
• Standard & FDIC Mergers/Acquisitions
• Enterprise Mobile Solutions (iPhone, iPad, Androids, RDC)
• CRM Solutions Implementations (Blackbaud / Sales Force.com)
• Enterprise Solutions Design and Execution
• Vendor Management
• Off shoring Management
• Business & Technical Organizational Transformation eChannels Information Security Solutions
• SharePoint Solution Provider
• Risk Management Solutions

MAJOR PROJECTS EXPERIENCE SUMMARIES:

Confidential

Responsibilities:

• Providing infrastructure/Data Center move and phone systems deployment technology subject matter expertise and consulting experience to a team of vendors to successfully complete entire Chicago Public Schools data center move and State of Illinois VOIP program.
• CPS Data Center move
• VOIP Site Assessments and over 35,000 phone system rollout for State of Illinois

Confidential

Responsibilities:

• Providing Financial/Banking industry business and technology processes subject matter expertise and consulting experience to drive product development with the suite for Adobe products
• Leading the implementation of upgrading Adobe Analytics and Campaign for a bank
• Manage an Adobe Campaign and site redesign implementation for several banking customers.

Confidential

Responsibilities:

• Lead a team of Confidential resources to deliver a suite of digital banking products for several financial institutions.
• Led the business partners and Technology teams through requirements, design, development, testing and implementation.
• Integrated Mobile Banking Implementation
• Business Banking Solution Implementation

Confidential

Responsibilities:

• Leading a team of Confidential resources to deliver the Blackbaud CRM 3.0 & 4.0 solution to the entire Confidential administration.
• This project implementation included EDMS, BI/reporting, and CRM technology that provide the Confidential new feature rich functionality.
• This project required process improvement, subject matter expertise and consulting experience to the Confidential staff and vendors to successfully complete.
• Blackbaud CRM solution Implementation
• EDMS/Hyland solution Implementation
• Adobe Analytics and Campaign solution Implementation

Confidential

Responsibilities:

• Providing Financial/Banking industry business and technology processes subject matter expertise and consulting experience to drive product development of a Biometric and Multifactor solution.
• My role as a member of a R&D team was to create several key deliverables that provided details about Biometric usage in Banks, vendor selection or how banks evaluate new products. I presented to director level leadership at Confidential my detail research and finds about biometrics in banking.
• Biometric & Multi - factor authentication Product Development
• Data Center Move for a Bank
• Risk Management & Audit improvements for a bank
• IT organization change management and transformation for a bank
• Implementation of the Dell KACE / Helpdesk product for a bank
• Upgraded ATM networks (documented current state and as built diagrams for the entire Bank ATM foot print)
• Process & dataflow development
• Implemented program management level tracking and reporting to senior management
• Implemented Confidential UOB 5.x, UPF and MTS 5.x for a Bank

Confidential

Responsibilities:

• Providing Financial/Banking industry business and technology subject matter expertise and consulting experience to drive product development with many types of financial products.

Confidential

Project/Program Manager

Responsibilities:

• Responsible for delivering all business and functional contracted scope of the Confidential.
• Demonstrated the product, answered questions, analyzed the client’s needs and integrated their business strategies to recommend appropriate solutions.
• Produced detailed project plans and budget report documents to provide continue communications to internal and external executives for the project.
• Partnered with technical resources to ensure design feasibility and to outline specific technical requirements.
• Worked with the Application Development and Quality Assurance teams to provide guidance and clarification during the development life cycle.
• Provided analysis, consultation and advice to project delivery associates on all functional aspects of the engagement.
• Worked closely with the sales and client engagement team to communicate with the client, prioritizes, schedule and scope changes.

Confidential

Responsibilities:

• Web Banking Upgrade to the Fiserv 4.2 payments products
• Online Banking Environments, Network (Internal & External) and Disaster Recovery
• Mobile Banking Upgrade to 4.4
• CashEdge P2P Payments Product Upgrade
• New Cardlytics application and infrastructure implementation
• Fiserv family banking and tiered authority
• EMC/RSA upgrade and RSA hosted solution (IDV/KBAs)

Confidential

Senior Project Manager

Responsibilities:

• Confidential Total Look Upgrade to the Yodlee 12.0 payments product
• Online Appointment Booking (TimeTrade Solution)
• FIS Mobility RDC, Pace Release mFoundry v3.1 and ATM Cash Access
• Credit Card Instant Application (Tsys Hosted Payments Product)
• Risk Management (AML) LexixNexis products implementation
• Regulatory (Reg E & Reg G) deposit system interest calculation upgrades
• 3rd Party Extranet connections (100+) to a larger extranet connection