SUMMARY:

• Experienced IT Project M anager with extensive background across all aspects of system engineering, applications, and infrastructure solution.
• IT infrastructure/Telecommunication, System Architecture, Enterprise Computing, Client services and Network/System implementation, Transition/Transformation.
• IT project budget analysis, outsourcing strategies, and contract management. Technical research & analysis, software integration.
• Data center Relocation/ operations, network, BUR planning and Disaster Recovery Plan.
• Database and network administration in large scale enterprise environments.
• Expertise on Active Directory (AD), Wintel servers, ArcServer, FTP/sFTP, SQL, IIS, ISA, IBM/HP/Compaq servers, VERITAS Cluster and Cisco Switches, ProCurve, and IBM Cloud implementation.

WORK EXPERIENCE:

Confidential, NY

Sr. IT Project/Program Manager

Responsibilities:

• Worked with LSI Router architect, Cloud network team for Circus connection from ALG network to IBM Cloud.
• Managed Confidential /Anixter/LSI for Rack/Stack/Cabling/Padsmart/configuration for route traffic.
• Submit “Buy On Demand” IRM, and worked with Procurement for PO. Change Request review and submit.
• Manage 3 teams Security projects implementation, Patching/ID tool/Isec.
• Transition Manager/Program Manager for Service Desk, Deskside, MS Exchange/Active Directory/ User’s attribute modification and Asset Management for 2 companies merged by Apple.

Confidential

Transition Manager/PMO

Responsibilities:

• Worked with team with NO clear scope with short schedule (3 months).
• Transition contract review. Identify the transition items to steady state.
• Worked with Confidential for tracker for each transition tasks.
• Work with the owners (PE, DPE, PMO) for daily status.
• Report the status to VP daily.

VF, Project Manager

Confidential

Responsibilities:

• Success managed eCommerce, Websphare Commerce Suite, Acadia DB2,Cognos.
• Upgrade, EMC storage. Managed Disaster Recovery site AD domain controllers setup.
• Managed application upgrade, servers build in Asia Datacenter, and built a very good relationship with local clients.

Confidential

Project Manager

Responsibilities:

• Success managed customer Confidential BUR move off from production network for 900 servers.
• Direct lead 4 Unix/Wintel teams with Architect identify the tasks for project requirements. Initialize the project scope/plan and executing, worked with vendor for HW support.
• Success managed deployment 340 servers HPSE agent manually installation.
• Procurement management with HP HW/SW and training.
• Also worked with HP for Knowledge transfer and worked with Storage team for deployment list.
• Form the 5 teams Federal and Commercial systems with 10 system administrators and engineers for deployment, review and modify the project plan with customer to select deploy method.

Confidential

Project Manager

Responsibilities:

• Success managed the Dedicated Storage Transfer project for Confidential .
• Created the project plan, manage each technical team for 12 TB data migration and application testing.
• Success managed the team for TxDOT (Texas Department of Transportation) Infrastructure Revitalization project. Include image/Tools development, VMware selection, Backup solution, Asset management, 730 servers setup with new hardware.

Confidential

Project Manager

Responsibilities:

• Success managed Global team for Confidential Auto Financing (Ally) for IT transition from HP to IBM. Responsibilities include overseeing activities of each regional project manager, client’s team and vendor’s team.
• Directly managed 76 Branch Offices, 400 servers, 2000 users transition and migration.
• Worked with each service towers for detail transition steps, plan implementation for each business unit migration from current infrastructure to IBM infrastructure.
• Responsibilities include team function setup, hiring, project planning, test plan developing, and vendor negotiation and escalation process.
• Data center migration included servers/network connection, Physical Architecture, Rack and Stack. Worked with vendors for quotation, project schedule. Worked with internal sever team/Architect team/Customer for network/server requirement and Padsmart management, working with Confidential and on site engineers/vendors for server installation requirements.

Confidential

Program Manager

Responsibilities:

• Managed a program for Confidential projects.
• Manage 10 Project Managers on 50 projects weekly report with Red/Yellow status.
• Status check, issue log update, solution discussion.
• Central point for the client contact.

Confidential

Sr. Project Manager/ Demand Manager

Responsibilities:

• Delivered 5000 users’ network/voice WAN/LAN infrastructure.
• Worked with Real Estate for floor layout, site evaluation, backbone layout, and Cabling design.
• Managed 12 engineers and coordinated with 5 business units. Managed multiple vendor contracts on site. Successfully negotiated the cost with local vendors and solved WAN issue with local government.
• Pfizer service desk migration. Finished migration of 11 countries to Pfizer's new service desk voice routing on tight schedule. Provided Contact Center Solution.
• China, Sony Ericsson Dalian Call Center. Managed the project life cycle. Managed telecom engineers from Europe and US. Determined Call Routing and PABX setup.
• Philippine, Manila, Service Group migration. Successfully negotiated the contract with vendors in Australia and New Zealand. Provided Toll Free Number and PABX solution.
• Singapore, Apollo Center relocation. Responsible for the transition of users in voice and network to HP sites.
• Costa Rica, Pfizer service desk migration. Managed the local project manager using Global standardization.
• Ireland, Leixlip call center expansion. Initialized the project plan and New Project Manager training.

Confidential, NY

Sr. IT Consultant

Responsibilities:

• Worked as an Engineer in the Confidential GLOBAL SERVICES infrastructure operation team.
• Worked with software Developer/Engineering group to implement customer requirement, Network Security, administered SQL servers and databases, determined Firewall rule and configured Network traffic monitoring tool. Led the Enterprise - wide Active Directory (AD) implementation and maintenance
• Provided Press-Sense system integration solutions for external/internal global customers, Point-of-Sale (Credit Card) application configuration/testing, pre-sale services on different security zones, SFTP service, and ePolicy Orchestrator for server farm.
• Directly managed the 3rd party consultants and internal teams for Web Applications implementation and SLA (service level agreement) negotiations.
• Performed Security Auditing with Confidential Information Risk Management team.

Confidential, NY

Sr. System Engineer

Responsibilities:

• Managed over 50 servers, including Payroll, SAP, Licenses, SQL servers and Exchange servers. Successfully implemented project management for Domain migration project.
• Implemented standardized project templates and a management reporting database.
• Successfully led cross-functional team tasked with integrating production line servers.
• Successfully implemented a new program for auditing from the corporation.
• Interfaced with other organizations and vendors. Provided input/recommendations regarding strategic and strategic support plans to senior-level management. Communicated changes in client requirements that
• Managed the strategy plan and implemented system migration from Novell to NT. Managed branch datacenter infrastructure. Setup multi-domains. Led a group to manage 500 users and 60 groups system administration.
• Managed operation procedures: server setup and backup (ArcServer). Standardized logon scripts. Managed Oracle, Lotus Notes Applications, and Web Servers. Coordinate with TSM project implementation.
• Led a branch of the enterprise domain migration project for TCO (Total Cost Ownership).
• Evaluated new hardware and operational software alternatives solution. Documented proposals, including alternatives costs options for management review. Maintained each sites documentations to support client computing environment.