SUMMARY:

Project Manager, Process Analyst and Business System Analyst with extensive experience defining solution delivery framework and delivering off - the-shelf and custom-built solutions through the full software development lifecycle

HIGHLIGHTS:

Project Management Professional (PMP)/ Requirements Management / Requirements Development / Process Engineering / Process Improvement / Software Development Lifecycle (SDLC) / Team Leadership / Organizational Change Management / Risk Management / Agile / Scrum / Waterfall

COMPUTER SKILLS:

Languages: SQL

Tools: Rational Rose, Rational RequisitePro, Rational ClearCase, Subversion, SharePoint

Other: MS Excel, MS Word, MS Project, MS PowerPoint, Visio, Adobe Framemaker, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

SENIOR PROJECT MANAGER

Responsibilities:

• Manage large, complex projects and programs; Manage multi-phase, multi-track, high-risk projects with several project team members concurrently.
• Establish positive and collaborative relationships with IT leadership and customers; Work with executive and operational sponsors to understand business technology strategy, solution roadmaps, risk management, success criteria and key performance indicators.
• Responsible for stakeholder management, vendor management, communication management and change management in support of establishing effective working relationships and successful solution delivery.
• Lead in the evolution of improving delivery of solutions, leveraging program and project management knowledge; Optimize existing standards and processes according to best in class capabilities and deploy across PMO.
• Ability to deliver high-quality solutions that meet or exceed schedule, quality, and budgetary targets.

BUSINESS SYSTEMS ANALYST

Confidential

Responsibilities:

• Liaison between technology and business stakeholders to analyze gaps in business operations and document current and future state process flows.
• Define system requirements, HL7 interface requirements, and model clinical and operational workflows for radiology, ophthalmology, cardiology, point of care ultrasound, and surgical imaging systems, pharmacy, telehealth, and lab.
• Develop and maintain the project lifecycle process for initiating, planning, executing, managing, and delivering quality results and business outcomes from all IT projects.
• Facilitate Failure Mode Effects Analysis (FMEA) and participate in Root-Cause Analysis (RCA).
• Perform role of project manager; initiate, plan, execute, monitor and control all aspects of projects assigned, including managing scope, budget, resources, schedule, risks and issues.

Confidential, Atlanta, GA

PROJECT MANAGER

Responsibilities:

• Planned, executed and managed all phases of application implementations.
• Guided the work of technical teams. Articulated project goals and scope; translated business needs into technical terms; prepared detailed work breakdown structures (WBS) and project schedule; instilled shared accountability for achieving project milestones.
• Documented Business Requirements (BRS), Software System Requirements (SSR), User Interface (UI) mock-ups, Use Cases, and Data Specification.
• Participated in research and analysis of new solutions and evaluated the applicability and usefulness of current solutions.
• Ensured all artifacts complied with corporate Solution Development Life Cycle Policies and guidelines.
• Key liaison across all functional areas, including business units, the information technology department, and outside vendors.
• Prioritized outstanding defects and system issues, ensured root-cause analysis were performed.
• Certified Scrum Master.
• Served as product owner and facilitator of the agile scrum team.

Confidential, Atlanta, GA

IT CONSULTANT

Responsibilities:

• Provided project management, implementation duties and assistance in system selection.
• Defined and implemented process changes to development lifecycle and change management
• Mapped current Business Processes to provide a foundation for defining business activities; used Business Process maps to develop procedures, models, and operational processes.
• Served as a liaison between various groups to define needs and facilitated the implementation of new modules and/or system enhancements.

Confidential, Atlanta, GA

SR. BUSINESS ANALYST

Responsibilities:

• Elicited requirements using interviews, gap analysis, requirements workshops, site visits, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
• Worked with Program Manager to manage risk analysis and mitigation plans, status reports, and client presentations.
• Prepared business process models, defined milestone deliverables, and established critical success factors.
• Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML and Rational tools.
• Performed GAP and Risk Analysis of existing system and evaluated benefits of new system.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Validated technical designs created by IT developers against functional specifications.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).

Confidential, Atlanta, GA

PROJECT MANAGER

Responsibilities:

• Managed the scope, milestones, success criteria, issues and risks for several concurrent projects.
• Collaborated with clients to analyze business needs and define functional requirements.
• Organized and lead project executive governance meetings and weekly project status meetings.

Confidential, Alpharetta, GA

PROJECT MANAGER

Responsibilities:

• Provided SDLC methodology and project management and oversight for GPS tracking system.
• Worked with senior management to identify strategic goals, objectives, scope, budgets, and process for internal development.
• Accountable for project planning, project management, methodology implementation, issue/risk tracking, scope and resource management throughout the Software Development Lifecycle.
• Developed hardware and software requirements for wireless GPS device and application.

Confidential, Duluth, GA

PROCESS AND PRODUCT QUALITY ASSURANCE ANALYST / BUSINESS ANALYST

Responsibilities:

• Defined and ensured adherence and alignment to established policies, processes, procedures and applicable standards; identified gaps and recommend improvements.
• Performed audits, created corrective action plans, tracked issues and non-compliance.
• Managed process improvement efforts to re-engineer key business functions aimed at satisfying CMMI, ISO 9000, and Sarbanes - Oxley (SOX) requirements.
• Responsible for requirements engineering (requirements management and requirements development).
• Performed gap analysis of business rules, business and system process flows, and requirements.
• Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.

Confidential, Boynton Beach, FL

PROJECT MANAGER / SR. BUSINESS SYSTEM ANALYST

Responsibilities:

• Acted as primary liaison between the business departments and the IT department; performed analysis, review, and estimation of requests; prepared and reviewed business, functional, and technical requirements, and client documentation; prepared and executed user acceptance test plans and test cases.
• Project duties included multiple task project assignments, scheduling and tracking; facilitating meetings with all levels of the business community for requirements gathering, design considerations, impact and risk analysis, and quality control of user acceptance testing, training and deployment.
• Performed process compliance audits as CMM Software Quality Assurance (SQA) Analyst.
• Defined IT processes and standards to satisfy CMM Level 4 and ISO 9000 requirements.
• Configuration management; promoted work products from the development environment through testing and user acceptance to production.