Information Systems & Technology Project Manager Resume
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Miami, FL
SUMMARY:
Eclectic agile project manager with 7 years of experience capable of leading global teams through all project phases. Knowledgeable in the applications of scrum, waterfall, and agile methodologies. Quick to identify what makes teams tick, by facilitating an agile mindset, encouraging ownership and developing employees into top - performers.
HIGHLIGHTS:
- Agile Project Management
- Information Systems & Technologies
- Stakeholder Management
- Change Management
- Enterprise Resource Planning
- Business Goals & Strategy
- Metrics, KPI’s & Auditing
- Innovative Problem Solver
- Proficient Facilitator & Communicator
- Coaching, & Development
EXPERIENCE:
Confidential, Miami, FL
Information Systems & Technology Project Manager
Responsibilities:
- Improved A/P process for regional invoices from 30+ days, to less than 10 on average
- Developed departmental KPI dashboard to present to Finance and Executive stakeholders
- Identified opportunities for workflow redesigning, mapping out & analyzing data, and convey opportunities for departmental performance and efficiency improvements to IS&T Manager
- Worked with Client Services Technology Lead to improve turnaround time for required AV project documentation in SAP (PD2, Workcycle & eApproval)
- Built relationships with regional vendors, align their services with Confidential ’s business needs, and follow established Service Level Agreements
- Informed regional vendors of purchase requisition creation, send approved PO’s to vendors, receive and analyze vendor invoices, and escalate to Accounts Payable when needed
- Learn SAP PD2 in 30 days to analyze: proper budget controls using SAP T-codes, monitor funds in PO’s, process invoices, purchase requisitions, change orders and Telco invoicing
- Managed Telco accounts in 4 different countries (Colombia, Brazil, Mexico and Chile)
- Increased the utilization of Quip collaboration tool to keep all stakeholders informed in real time on project related data, while diminishing the need for emails and recurring meetings.
Confidential, Miami, FL
Project Manager
Responsibilities:
- Completed global backlog of 127 unregistered Confidential suppliers, with over 300+ pending action items, and completed review of 177 global contracts
- Partnered and collaborated with cross functional global teams composed of corporate and regional HR, Legal, Sourcing, Security Due Diligence and Third Party Risk
- Implemented a Kanban/Agile methodology reducing global supplier registration wait times, from 90 days to 20 days, increasing team dynamics, productivity & operational efficiency
- Partnered with global Security and Third Party Risk teams to ensure supplier compliance to data protection and gather ISO security s such as ISO27001, SOC1, SOC2, and PCI
- Facilitated weekly status calls in 5 global regions to collaborate with project teams and update project deliverables, milestones and set action items
- Obtained SAP Ariba super user access in first three weeks and coach/train global teams
- Tracked and monitored all system uploads and assigned responsibilities
- Influence internal change management through coaching and
- Leveraged use of Jira, Ariba and Microsoft Word, Excel, PowerPoint, Visio and MS Project
Confidential, Miami, FL
IT Business Analyst
Responsibilities:
- Conducted meetings with international teams in Europe and US to track project plan
- Led timely completion of project milestones and deliverables in a 12 weeks
- Managed project issues, risks and change management for global cross-functional teams and made recommendations to IT Director based on findings
- Established and managed the change management and control process to track all changes in project scope during the implementation and post implementation
- Facilitate system to global recruiting team by preparing an agenda of complex technical information, to a non-technical team
- Evaluate defects detected during user acceptance testing through and document feedback
Confidential, Miami, FL
HRIS Coordinator
Responsibilities:
- Implemented & led Workday corporate alignment project for Latin America in 8 countries
- Audited & assessed HRIS data to produce KPI’s, regional headcount and HR metrics
- Developed content for Latin America using in-house LMS and created over 55 courses in 5 different functional areas, and 5 business units
- Created and designed onboarding video for Latin America, including voiceovers
- Oversaw creation of regional intranet page (SharePoint) and connected to corporate page to provide exposure for our region.
- Leveraged learning software Adobe Captivate, GoAnimate, Camtasia9, Prezi and PowerPoint
- Translated corporate documents (SOP, manuals, policies) from English to Spanish
Confidential, Miami, FL
Project Manager
Responsibilities:
- Developed relationships with clients & contractors resulting in $800,000 in change orders
- Tracked and completed project deliverables using MS Project and document scope changes
- Responsible for all OSHA safety on projects, including, documentation and meetings
- Created videos to train staff on Safety and construction software
