Professional Summary:

Innovative, results-driven SAP Functional / Business Analyst / Trainer with extensive experience to SAP in MM, WM (IM), PP and CRM configuration, and indirect experience with FICO, HR, PM, QM, SD. Developed, managed and conducted six (6) project plan rollouts to end user communities across the country and the globe. Expertise includes technical system configuration, project life cycle analysis, Functional/Integration testing, concurrent project management, translation of business processes, security engineering, instructional procedure/development, operational development, strategic systems modeling, data validation, implementation design, training governance (administration). Adept at communicating with all levels of the business from technical staff up to C-level employees.

TRCHNICAL SKILLS:

Databases: SAP, MS Access, Lotus Notes

Operating Systems: Windows (2000, NT, Vista, XP)

Related Skills: SharePoint , Visio, PowerPoint, MS Office, Citrix, DTA, Cognos

Certifications: Direct PP, MM , IM, WM and CRM configuration, SD, BW, FICO, HR, PM, QM, Solution Manager, Security, GuiXT, CRM 3.0C, CRM 3.1G, CRM 4.1, SAP 4.6B, SAP 4.7 with reference to 6.20 GUI

Experience:

Confidential, 2009 – Present
Project Manager/Consultant

• Led all aspects of planning, controlling and monitoring of benchmarking system applications.
• Managed and directed the assignment of project resources to best meet project objectives.
• Identified, monitored and proposed risk assessments of project tasks.
• Maintain project objectives within scope, schedules, and expenses for multiple concurrent projects.

Confidential, 2007 – 2008
SAP Functional Analyst/Configuration Team Engineer

• Provided leadership for Cycle 1, Cycle 2, Go-Live and post Go-Live for both the Europe and Asia MM/PP project roll outs and completed project deliverables within budget.
• Led an 11 member team of Power Users in the Asia Pacific rollout.
• Conducted on-site training for employees in China with respect to MM and PP modules of SAP.
• Managed approximately 10,000 extracts from 5 external storage databases and programmed into the ERP system.
• Rationalized 60K Material Masters into 42K specific Material Masters including all screen elements such as Basic Data, Purchasing, MRP Settings, Plant Stock, Costing, and Accounting.
• Completed all the PTD project deliverables, time lines and costs, for large projects including T1/T2 APAC.
• Held weekly Data Gather meetings to discuss issues and problems occurring in both Europe and Asia projects throughout the project life cycle.
• Provided weekly status reports to cross functional SAP teams and Project Managers/Sponsors including all Change Requests and Change Management functionality.
• Served as the Configuration Team Engineer for MM/PP modules of SAP, with focus on “Make to Order” Planning model design and configuration.
• Established data load process and management for BoM, Master Recipe, and Production Version for both Europe and Asia-Pacific (APAC) project rollouts.
• Provided on-going support for the established QM module for both Europe and Asia.
• Developed, tested and completed multiple security roles for the application system.
• Implemented software application design to meet business expectations while improving cost efficiencies and reducing ABAP development dependencies.

Confidential, 2001 – 2007
SAP Functional Analyst/ System Engineer

• Attended training courses in blueprinting functionality and then shared the learning with other staff as appropriate, and applied the learning to specific project efforts.
• Met with the business and technical teams to gather requirements for the SAP CRM application.
• Utilized Visio to create and maintain Current State/Future State (“As-Is”/”To-Be”) functionality within the SAP system.
• Engineered numerous system strategies across the ERP product life cycle with respect to the Solution Database, Customer Interaction Center and Sales pipeline information.
• Assisted with the project to support additional phases of the SAP CRM implementation.
• Fulfilled a technical role for ORCA Phase I-B (upgrade of the CRM system) including implementation of Solutions Database for external customer access and implemented the SAP CRM/Customer Interaction Center.
• Rolled out Phase II of CRM for our external Sales staff including Call Reports, Sales Leads and Opportunities and included all US and European Sales Agents.
• Administered to all of the training classes for all Power and End Users of the CRM system throughout US and Europe.
• Upgraded CRM system, maintained Change Management functionality, and all change logs.
• Designed, assessed and executed security roles for all 75 employees in the system.
• Identified additional training needs in the SAP technical areas, as well as other applicable personal growth areas.

Confidential, 1994 – 2001
SAP Site Coordinator

• Directed system inventory movements and location maintenance within the SAP environment, including Warehouse Management (Inventory Management).
• Stabilized Cycle Count processes and controlled the product standards and production variances in the environment and reduced the variances by 70%.
• Engineered all aspects of inventory control, to physical and perpetual inventories, ABC analysis, and Cycle Counting.
• Performed requirement/data gathering, new business process designs, documentation, input, testing and validation according to established standards.
• Engineered the “Make to Order” Planning model design and configuration and the maintenance of all Bill of Material, Routings and Production versions in the SAP system at five (5) locations.
• Engineered all aspects of inventory control to physical and perpetual inventories, ABC analysis, and Cycle Counting.
• Installed SAP Plant Maintenance (PM) in later upgrade, included Master Data Management (MDM) and Maintenance Order Management (MoM).
• Established test criteria, documented and performed functional testing in both English and French.
• Administered to all of the training classes for all Power and End Users of the SAP system throughout US and Canada.
• Administered the security profiles with respect to numerous modules of the SAP environment with respect to a 150 member community in both English and French.

Education:

Bachelor of Arts