PROFESSIONAL SUMMARY:

• Successfully managed large projects companies in the cellular, resort/theme park industries, as well as some of the largest professional sport events, events for world leaders as a member of the military and as a civilian.
• Cellular experience ranges from planning through implementation and maintenance.
• I have earned three Project Management and three Business Analysis certification from Confidential .
• The reason for the gap of work from 2015 to the present besides freelance was to give myself time to recover from a service related injury and I’m now recovered.
• Finding the right position is what is important instead of just finding work.
• I have nine years of Project Management experience in the communications field and fourteen years of technical communications experience.
• I have managed the projects for hundreds of sites through out my cellular career.
• I have 4 plus years providing OSS support as well as several years as and network administrator. Self - starter that excels Confidential complex problem solving, critical thinking and resolving gating items.
• Strong ability to learn and implement new skills/knowledge while working in a fast pace environment.

TECHNICAL SUMMARY:

Cellular, Fiber, Nokia, Confidential, GSM, UMTS, LTE, VoLTE, OSS, AMOS, DAS, Cellular, Purcells, RSSI, VSWR, External Interference, Risk Management, Financial Management, Logistic, Process Improvement, Reporting, Presentation, Facilitation, Team Leadership, PSAP, RSSI, Network, Ticket, Microwaves, T1 Circuits, VPN, VOIP, PBX, Routers, Switches, RF Networks, Presentation, PBX Migration, Lan/Wan Infrastructure, Disaster Recovery, POS Systems, Video Conferencing, Security, Coax, Low Voltage, Cisco, Troubleshooting, Site Reports, Aironet, OC-1, OC-3, SONET, Quality Assurance, Repeater, CASPR, Business Analysis, Group Analysis, Milestone, Requirement Tracking, Vendor Management, Budget Management, Waterfall, Databases, Stakeholder Management, Quality Assurance

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager (Integration Manager)

Responsibilities:

• Responsible for all aspects of technical project and program management on New Site Builds and/or Modification projects.
• I reviewed, corrected and approved PO’s (purchased orders).
• Monitored construction progress, quality, identifies issues and implements processes to correct defects.
• Manage high value long term strategic projects that involve new and/or enhancing technology, are highly complex, and require tight coordination and integration with multiple organizations and suppliers.
• Provides overall direction and technical or analytical guidance to project and program teams that typically span multiple organizations and may also include outside suppliers/vendors.
• Lead large cross functional teams to manage programs within allotted timeline.
• Work with external vendors and internal stakeholders to champion program/project(s) across the entire organization.
• Develops detailed work plans, schedules, estimates, resource plans, budgets, standards, training and status reports.
• Leads program meetings and is responsible for program tracking and analysis.
• Ensure adherence to quality standards and reviews program/project deliverables.
• Provides technical, training and analytical guidance to project team.
• Developed and implemented systems to track integration activities, gating items and troubleshooting.
• Provided high level reports for directors, Provided PACE updates, PSAP tracking and coordination, identified areas were our processes can be improve, identifying recurring issues and trend analysis.
• Provided OSS support including troubleshooting/resolving OSS outages and other issues.

Environment: LTE, UMTS, OSS, Business Analysis, Group Analysis, Cellular, Milestone, Requirement Tracking, Vendor Management, Budget Management, Waterfall, Databases, Stakeholder Management, Quality Assurance, PSAP, PACE

Confidential

Field Technician

Responsibilities:

• Performed Confidential audits that included but was not limited to checking battery voltage, battery charging system, installation of Confidential vents, cabinet ventilation, installing new PCF power cable (as needed) and corrected issues on site that we had the correct material and approval to fix.
• Provided proper documentation including issues, solutions for issues found onsite and closeouts packages for each site that was audited.

Environment: LTE, Confidential Audit, COP, Cellular, Wireless Construction, NSB (New Site Build), Business Analysis, Group Analysis, Cellular, Requirement Tracking, Waterfall, Databases, Stakeholder Management, Quality Assurance

Confidential

Field Engineer

Responsibilities:

• Took on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
• Identifies and shares potential process improvements and recommends them to Senior Technicians and or management for consideration.
• Provides input on process improvements related to maintenance and repair activities.
• Assists in the creation of job aids, scopes of work, method statement of procedure, and tools while working closely with a Senior Technician.
• Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.
• Responsible for other Duties/Projects as assigned by business management as needed included call testing, PSAP testing.
• Prepped sites for modernization, cleared alarms and issue that were unresolved Confidential the time of migration, making recommendations and implementing those changes to improved network performance.
• Troubleshooting of microwaves shots, manage and coordinated efforts of other techs as well as multiple vendors to ensure the tasks a hand were complete correctly and in accordance with Confidential Standards.
• Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.

Environment: Vendors, PSAP, RSSI, Network, Ticket, Microwaves, Process Improvement, Customer Service, Site Modification, Wireless Construction, Requirement Tracking, Waterfall, Databases, Stakeholder Management, Quality Assurance

Confidential

Business Analyst/ Engineer

Responsibilities:

• Driving the business by building relationships with existing customers and new customers. Responsible for Developing network designs, budgets, building presentations for client and making presentation for customer, Integration, Migration, maintaining, troubleshooting, and building communication networks including Cisco production, PBX, servers, fiber terminations, and campus RF Networks.
• Planning, Designing, and implementation of new locations infrastructure as well as improving existing locations.
• Developed processes for tracking circuits, circuit history and trend analysis, Provides technical support for IT, Telecom, Server, and Help Desk groups.
• Support includes: T1 Circuits, Fiber, Servers, Routers, Switches, PBX, pos systems, video conferencing, tunneling, VPN, VOIP, and security. Handles vendor bids and project management from cradle to grave, Contingency planning for network crashes and disaster recovery.

Environment: Customer Service, Network, Process Implementation, T1 Circuits, VPN, VOIP, PBX, Routers, Switches, RF Networks, Presentation, PBX Migration, Network Infrastructure, Disaster Recovery, Telecom Construction,, Business Analysis, Group Analysis, Cellular, Milestone, Requirement Tracking, Vendor Management, Budget Management, Waterfall, Databases, Stakeholder Management, Quality Assurance

Confidential

Field engineer/ Business Analyst

Responsibilities:

• Able to provide accurate status and progress updates as requested.
• Identifies and shares potential process improvements and recommendations to Senior Technicians and management for consideration.
• Provides input on process improvements related to maintenance and repair activities.
• Assists in creation of scopes of work, method statement of procedure, and tools working closely with a Senior Technician.
• Responsible for projects as assigned by management including projects related to getting the company established a new market.
• Provided technical support within and occasionally outside of the company.
• Redesigned, reconfigured, integrated and called tested a 40 plus antenna DAS.
• Redesign was required due to issues that were identified. Provided technical support including identifying script issues, corrected script issue as instructed and network performance initiatives.
• Managed troubleshooting efforts, scheduling towers, civil crew, NIC support, PSAP testing and travel for myself and EFI team.
• Ensure the Confidential was built correctly including antenna heights, feeder lengths, coax types, color coding, identify any safety concerns and any items that does not meet the requirements.

Environment: Network, Process Improvement, Troubleshooting, RSSI, Management, Scheduling, NSB (New Site Build), Wireless Construction, Site Modification, Business Analysis, Group Analysis, Cellular, Milestone, Requirement Tracking, Vendor Management, Budget Management, Waterfall, Databases, Stakeholder Management, Quality Assurance

Confidential, Miami, Florida

Field Technician

Responsibilities:

• Reporting business Analysis to higher management overlooking the scope of the project.
• Provided input on process improvements related to maintenance and repair activities.
• Assisted in the infrastructure of the project, method / statement of procedure, and helpful tools working closely with cross-functional teams.
• Training, gathering data and business requirements to stay current on existing and new systems and products, to grow skills.
• Also responsible for other Duties/Projects as assigned by business management as needed, Developed new standard that will be implemented in the near future that will lessen repair and troubleshooting time.
• Coordinated team as well as multiple vendors.
• Preformed optimization of the network including cluster improvement, spectrum clearing/analyzing, monitoring network perform, tracking trends, proposing new site, booster locations and customer complaints. Provides technical support within and occasionally outside immediate team.
• Ensure the Confidential was built correctly including Antenna heights, feeder lengths, coax types, color coding, identify any safety concerns and any items that does not meet the requirements.
• Confidential Document including pre site walks, redlines, and working with landlord for special access/request to accommodate Confidential special requirements.

Environment: Process Improvement, Vendors, Cross-Functional Team, Network, Tracking Trends, NSB (New Site Build), Wireless Construction, Site Modification,, Business Analysis, Group Analysis, Cellular, Milestone, Requirement Tracking, Vendor Management, Budget Management, Waterfall, Databases, Stakeholder Management, Quality Assurance

Confidential

Field Manager/Integrator

Responsibilities:

• I was hired as a field manager/integrator continuing on from my previous contract. During my earlier contract my manager gave me the responsibility of managing projects, integrators, construction crews and tower crews.
• Managed the installation modules, cabling, Confidential -1s, troubleshooting, commissioning, and integration of 3G Nokia BTS.
• Managed installation and troubleshooting of LMU, Creating Scripts, Completing site reports for each site
• Worked with FCOAs, and Purcells cabinets, Tilts, TMA upgrades and Optimization, Quality AssuranceEnsure the Confidential was built correctly including Antenna heights, feeder lengths, azimuth, coax types, color coding, identify any safety concerns and any items that does not meet the requirements.
• Confidential Document including pre site walks, redlines, and working with landlord for special access/request to accommodate Confidential special requirements.

Environment: Confidential -1s, 3G Nokia BTS, troubleshooting, site reports, Purcells Tilts, TMA, Wireless Construction, Quality Assurance, Confidential New Site Builds, Site Modification, Business Analysis, Group Analysis, Cellular, Milestone, Requirement Tracking, Vendor Management, Budget Management, Waterfall, Databases, Stakeholder Management, Quality Assurance

Confidential, Miami, Fl

Integrator

Responsibilities:

• I was hired on as an integrator soon after joining the team the Confidential - Confidential manager that I worked for liked that I took the initiative with a few different issues that were coming up in the market. He gave me several projects and team to manage that involved hundreds of sites.
• That include up to 14 integrators, 4 construction teams and 6 tower teams and I continued managing projects for this manager until he hired me as a full time field tech.
• I managed Confidential Installation, cabling, Confidential -1s, troubleshooting, commissioning, and integration of 3G Nokia BTS, completed site reports for each site, worked with FCOAs, and Purcells cabinets. Project Manager for tilt and TMA upgrades, quality assurance, optimization, daily scheduling and making changes as need to fit updated goals.
• Coordinated efforts involving, techs, vendor, landlord, and others, Site Surveys and writing scripts.
• Ensure the Confidential was built correctly including antenna heights, feeder lengths, azimuth, coax types, color coding, identify any safety concerns and any items that does not meet the requirements.
• Confidential Document including pre site walks, redlines, and working with landlord for special access/request to accommodate Confidential special requirements.

Environment: Confidential -1s, 3G Nokia BTS, Troubleshooting, Site Reports, Purcells, Tilts, TMA, Quality Assurance, Schedule, NSB (New Site Build), Vendor, Wireless Construction, Site Modification, Business Analysis, Group Analysis, Cellular, Milestone, Requirement Tracking, Vendor Management, Budget Management, Waterfall, Databases, Stakeholder Management, Quality Assurance