Project Manager Resume Irving, TX - Hire IT People

SUMMARY:

Drive Strategic Planning | Deliver Alignment with Business Objectives
Experienced Project Manager leading cross - functional projects and client/product implementations in the healthcare industry.
Competent in Waterfall and Agile methodologies with notable success in overseeing projects that align business strategy with market needs.
Drive process improvements and compliance with CMS and other industry regulations.
Foster collaboration in matrix environments by creating opportunities and encouraging people to work together across multiple departments.
Apply quality control techniques of anticipating and removing roadblocks by considering future impact of action plans.
Utilize strong presentation skills to deliver business cases, influencing stakeholders and team members.

EXPERTISE AREA:

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Project Manager

Responsibilities:

Led complex cross-functional projects over all phases of the project lifecycle.
Leveraged Agile methodology techniques including user stories, continuous development integration, sprint planning and backlog management to execute and finalize projects.
Managed the $1.7M Agile development project to deliver the Clinical Review Engine platform, creating a CMS compliant prior authorization review system for pharmacists and technicians
Led 2 phases of the $5M Select Appropriate Review Criteria program aimed at systematically determining review criteria for incoming prior authorization requests
Collaborated with stakeholders, development teams, vendors, business and IT partners to deliver various project portfolios ranging from $1M to $5M
Contributed to the acquisition of 2 new clients, BlueCross BlueShield plans, through the successful implementation of the Clinical Review Engine and the migration of 8 Medicare Part D clients to the new system
Managed 3 new product implementations including HCSC’s Part B, a new product offering for Prime
Performed extensive research for operational departments, gathering d Confidential used to drive process changes in management and to forecast resource needs during peak seasons
Presented with 2 Quasar s for displaying accountability and significantly impacting projects by completing them within the set timelines

Confidential, Dubuque, IA

Project Manager

Responsibilities:

Assigned as lead project manager on 4 network infrastructure projects, demonstrating ability to think critically to resolve technical issues while keeping projects on schedule
Standardized the dispatching process for project managers in the Dubuque delivery center, resulting in a globally accepted standard based on size and complexity of projects
Developed and trained 100+ Project Managers on the process and practice of defined project standards as part of the Project Management Office (PMO)
Assisted in the development and implementation of reporting, geared at detailing resource utilization and workload balance within the PMO
Trained and mentored 17 Project Coordinators by establishing expectations and reinforcing positive behaviors

Confidential, Golden Valley, MN

Client Services Analyst

Responsibilities:

Cultivated effective working relationships between client and internal teams, deepening customer relationships for the benefit of retention
Controlled the resolution of high severity requests and issue escalations to ensure performance standards were achieved and maintained
Performed root cause analysis, generating reports from Hyperion to aid in the investigation of issues