SUMMARY:

• I have considerable competency and experience in Telecommunications, Information Technology and Cyber security, most recently in Identity and Access Management (see page 2), where I was the Chief Architect and Project Manager.
• The latter architecture is devoted to stopping data breaches on - site, or when accessing applications in the cloud.
• To achieve my levels of competency I have always remained as a student, continually investigating new technologies and innovative ways to solve problems.
• To accumulate this knowledge I am a prodigious reader and communicator with others who have new ideas and technological solutions. In addition to subscribing to many advisory services, I attend numerous conferences and seminars. Further to this, I always make myself available to others who are promoting or selling new products or services.
• I listen carefully and ask detailed questions, not being afraid to say “I do not understand”.
• I am trying to gain real value for my time.
• At a conference presentation you will always find me in the first two rows taking notes and asking questions, with the skill set to absorb complicated issues.
• Following this I may want to use this new information to make presentations to others, as part of my recommendations to solve problems.
• I have always believed that if I cannot explain my ideas simply to others, perhaps my understanding and/or solution is flawed.
• Use of Disabled Veterans, as Customer Service Representatives (CSR’s), yields a lower employee turnover rate and a superior service to clients.
• Using my Identity & Access Management (I&AM) solution, allows for stopping data breaches, allowing secure teleworking and cost effective safe use of the cloud.
• With my I&AM solution, existing notebook terminals can be used for both personal & secure access. No need to purchase newer units specifically for secure applications.
• Developed an industry best solution to stop data breaches for workers with security clearances in the Federal government.
• Developed technique to allow personal liberties on same terminal used for access to confidential data.
• Created low cost international call placement in a third world country via VoIP as a lower cost mobile alternative to cellular communications.
• Utilized narrow beam wireless technologies to provide reliable communications when the local regulatory commission did not effectively police the improper use of licensed and unlicensed radio spectrum.
• Installed a KU band earth station on the front lawn of a call center in Confidential, SA, just in case a newly installed ocean fiber would fail. It failed for over two months and we proved we could operate a call center with 680 msec of latency. The key to this success was “Speak - Shut-up - Listen” and proper breathing.
• Continuously tracking Visible Light Communications as a game changer when it comes to on-site data distribution. This has the potential to accommodate up to 250 Gbps of GPU & large data needs in a LED lamps footprint, while reducing lighting costs.
• Encourage subordinates to offer help to their teammates for the purpose of promoting a successful team effort where everyone succeeds.
• Significant experience in assembling a technical team, to best handles the most challenging of projects.
• Kept radio towers & transceivers operational across Haiti for the United Nations and local government by working with locals.
• Developed interactive financial models to predict costs, revenues and profits
• Conducted due diligence investigations of possible acquisitions to determine viability.
• Established a cVe Service Disabled Veteran Owned Small Business (SDVOSB) with the Dept of Veterans Affairs.
• Created a strong Identity and Access Management service to best enable government agencies to safely use lower cost FedRAMP FISMA Cloud hosting services that can accommodate Top Secret data.
• Established an Expert Witness practice - 14+ successful litigations.
• Immediately after the arrival of ocean fiber in Confidential, SA, I promoted, designed and implemented the first Offshore Call Center here. Now tens of thousands are employed here.

TECHNOLOGY EXPERIENCES AND SKILLS:

Wireless Technologies: Visible Light Communications, LiFi, White-Fi Free Space Optics, WiFi, Millimeter Wave, CDMA, TDMA, WiMAX, P2P & P2MP Radio distribution systems using 2.4-4.9-5.8 GHz, Analog Trunked Radio systems, Digital trunked radio systems (IDEN & TETRA), Airport Ground Control radio systems, Digital Paging, Cellular Digital Packet Data (CDPD) for Point of Sale, Multichannel Multipoint Distribution Service (MMDS), C & KU band Satellite Earth Stations and transponders, International Protected Microwave links using 2 to 6 GHz, Tropospheric Scatter Microwave Radio links and Public Power Utility SCADA systems.

Wired Technologies: Plastic, Buried and Aerial Optical Fiber; Broadband over Power Line (BPL) Communications, Power over Ethernet (POE) and Outside Plant Coaxial cable splicing technologies.

Infrastructure Systems: Communications tower design and implementation, Nuclear Power Supplies for LMR radio in very cold weather, Telecom Collocation Facilities, Alternative power generation (diesel, gas, solar and wind) for camera & transmission systems, and collocation facility.

Switching Systems: Web-enabled contact center, Predictive Dialing, Intelligent routing, Virtual Call Center Technology, Voice Network designs, Very large and small Digital PBX systems, Voice Response Systems, VoIP switching Systems for Local and Wide-Area, Specialized Commodity and Stock Broker Trading Turrets

Cybersecurity and Surveillance: Biometric Authentication (facial, fingerprint, voice, gesture), Behavioral Analytics, Identity and Access Management, Surveillance cameras for license plates, facial and leaking pipelines.

Other: Telecommunications equipment survivability in harsh environments, Billing Solutions, VOD delivery systems, Confidential, Video Streaming and Distribution Technologies, Knowledge database updating for Customer Relationship Management (call center).

Administrative Skills: Advanced skills working with Microsoft Office Professional applications (Visio, Excel, Project, SmartSheet, Outlook, Word, Power Point, Explorer), Google Chrome, Firefox, Adobe Professional, Fuze & WEBEX webinar meetings, Skype, SolarWinds NMS, PC backup, PC biometric authentication, ability to create and report on the success of project activity, strong presentation skills, experience in persuasive speaking to senior executives, public relations, strong writing and editing skills, the ability to develop high quality content for use in online communications, and good photographer.

International Experience: Bahamas, Bonaire, Canada, Curacao, Dominican Republic, Guadeloupe, Confidential, Haiti, Holland, Martinique, Nigeria, Poland, Suriname, Trinidad & Tobago, Turks & Caicos, Virgin Islands (US & UK), Venezuela and incidental business meetings in all other Caribbean countries.

RELEVANT EMPLOYERS:

Senior Consultant & Project Manager

Confidential, Alpharetta, GA

Responsibilities:

• I created this company with the intent to establish a customer service, call center and technical help desk business to serve the Federal government, staffed by Disabled Veterans. The company evolved into offering an Identity and Access Management solution to stop data breaches at government agencies. We obtained partnership relationships with the Confidential Corporation and Confidential .
• After Confidential vetted our solution we were appointed a Federal Systems Integrator in Cyber Security and a Business Partner. we responded to a Confidential RFI proposing Confidential 's FedRAMP FISMA Moderate hosting services packaged with our Identity and Access Management services.
• The latter best complies with the new Cybersecurity Strategy Implementation Plan (CSIP). Confidential is also in the process of requesting a Task Order to be written for their Confidential Continuous Diagnostics and Mitigation (CDM) contract as a Phase 2 pilot project.
• The major accomplishment here was the creation of an industry best Continuous Identity and Access Management solution to stop data breaches at Federal Government agencies, for workers with security clearances.
• From a technology standpoint the computing platform started as a Hybrid Cloud solution and migrated to a proprietary solution for terminal access utilizing two redundant FedRAMP-FISMA cloud-based systems in two parts of the country connected via redundant and diverse route dedicated fiber links.
• Secondly, the actual computing platforms was now to be based on Infrastructure as a Service (IaaS) using dedicated servers connected in a virtualized manner but not sharing a server matrix with other customers.
• The residing telephony, voice response, CRM, biometric authentication, and behavioral analytic engines are all accessed via VDI terminal access and Unified communication’s architectures. Storage of data was to be based on Confidential regulations for secret data.
• CSR believe that we must treat all data as secret because we do not know in advance, what is classified or not or will be reclassified in the future.

Chief Executive Officer

Confidential

Responsibilities:

• I was the CEO and technologist for this startup licensed International Telephone Company. We provided international origination and termination of voice telephone calls, sold and provided connectivity to the Internet, created an Island network of wireless links to customers, provided off-site data storage vaults with high security links between their buildings and our facility.
• We were also planning on launching a high bandwidth "Triple Play" offering of fixed and mobile voice, internet access and Confidential .
• The network was based on using high-security Free Space Optical links and Millimeter Wave Radio systems.
• Dealt with lack of policing of wireless spectrum;
• Provided secure collocation facility;
• Lowest costs for international and domestic voice and data communications.

Chief Financial Officer

Confidential, Plantation, FL

Responsibilities:

• Served as a part time interim CFO and worked on facilitating, preparing and successfully selling the company.

Vice President

Confidential, Charlotte

Responsibilities:

• Primary function was the acquisition of telecom companies in the Caribbean region.
• This included due diligence investigations and business case analyses.
• Designed and assisted with implementation of an off-shore Call Center for Confidential .
• After an acquisition of a Haitian wireless company, I managed same for over a year, and introduced a mobile cellular like offering, and a very low cost two-way radio paging system.

VP Sales

Confidential, Reston, VA

Responsibilities:

• For this start-up company I was responsible for selling a wireless local loop product that the company was trying to develop.
• Successfully convinced authorities in Poland to implement and test proposed new system.
• The product was never developed and subsequently Space Vest of Reston, VA, the owners, shut down the company.

Confidential, Rowayton, CT. and Manhattan, NY

Senior Consultant and Project Manager

Responsibilities:

• Data processing and telecommunications system design (between facilities in the financial community, major cities, other countries and over forty company facilities) specification preparation, bidding procedure, and project management for large integrated inbound & outbound telemarketing operation.
• A most advanced Brokerage and Customer Relationship Management (CRM) operation, which included Registered Representatives from nearly 40 sites from around the world combining to serve clients in all time zones.
• Delivered a Return on Investment (ROI) of $23 million in less than 9 months.
• Designed voice and data satellite networks, terrestrial networks and data processing systems for the purpose of creating large Customer Service Call Center industries in the region.
• Developed network and system configuration for the Confidential Bank.
• The purpose of this project was to tie together branches throughout the Caribbean with high speed data for improving customer’s service response time and reducing operating costs.
• Reducing check clearing time to hours instead of days.

Confidential, Chicago, IL

Responsibilities:

• Developed Voice network configurations and reviewed Telco billing for errors for a number of company locations.
• Trained telecommunications staff for implementation and management of telecommunications systems and services; 250+ small telephone systems for housing projects;14 police precinct stations; Police HQ; ACD and dispatch telecommunications for Emergency Services; two way radio and alphanumeric paging system using 25 repeater sites; and assisted in design and implementation of computerized complaint input and repair dispatch system for Emergency Services.