Program Manager Resume
PROFESSIONAL SUMMARY:
- Sr. Project Manager with more than 18 years of in - depth experience in end-to-end delivery of large-scale technology-intensive business, Application Development, Master Data Management, iCloud and Cyber Security, and digital transformation programs with a special emphasis on Project Management, business/technology strategy, systems analysis and design.
- Substantial experience managing medium to large scale IT projects with budgets of over $40M, time frames of 6-36 months and teams of over 35 business and technology contributors.
- Expertise and experience leading entire project life cycle leveraging customized approaches, structured methodologies and industry best practices from PMBOK Guide, PRINCE 2, RUP and Agile and Waterfall Management techniques.
- Ability to work on multiple projects simultaneously, manage conflicting priorities and diverse stake holder expectations.
- Significant consulting experience managing large scale implementation of infrastructure, custom application development, package and COTS implementation, business transformation and system integration projects for major clients.
- I Expert level experience implementing Agile and Scrum best practices including Waterfall, Iterative, RUP, Spiral, Agile, ASAP , etc. and industry specific proprietary methodologies.
- 9 years of experience measuring projects progress by facilitating Agile/Scrum meetings through: Backlog Refinement meeting, Sprint Planning meeting, Daily Scrum meeting, Sprint review meeting, and Sprint Retrospective meeting
- Coached and mentored a team of 35 people including Developers, Business Analysts, Quality Assurance professionals, products owners and project sponsors
- Implemented Agile Framework, Agile methodologies and Agile/Scrum principles and provided recommendation for Agile Center Of Excellence best practices
- Well versed on application development and programming/coding, business analysis and prototype design, quality assurance and testing, users training and products sustainment
- 9 years of experience in managing application development projects financial domain - Asset Management, General Ledger, Book of Records, Retail & Retail Banking, Foreign Exchange , Derivatives, Bond and International Trade
- Expert level experience managing complex Master Data Management related projects including: Data Center Migration, Cyber Security and Process Implementation, and Program Governance Implementation
- 10 years of experience with PMO and PMCoE setting - Confidential Canada (EDC), Confidential, Confidential Corporation, Investor Group, and Federal Gov’t of Canada
- Expert level experience in setting up PMO best practices and frameworks, Prosci Change Management , Risk management and mitigation plan.
- Excellent communication skills with VP, Executives, Vendors, Cross-functional business leads, and diversified project team.
- COTS and ERP Implementation, Business Intelligence and Business transformation , Systems integration, On-shore and Off-shore project management.
AREAS OF EXPERTISE:
- Program /Project Management
- Budget and Scope Management
- Software Development Management
- Negotiation and Group Facilitation
- Requirements Gathering 10 years Financial application knowledge
- Business Case Development 10 years COTS \ ERP Implementation
- Business Process Reengineering 08 years Government Experience
- Leadership, Change /Risk Management 10 year Certified CSM, PMP and PRINCE
PROFESSIONAL EXPERIENCE:
PROGRAM MANAGER
Confidential
Environment: MS Project, DB2, Eclipse, MS Visio, Confidential Cogno 10.0, Data Stage, Informatica, Java, Confidential Guardium, OpenText, MS Share Point, Oracle, JIRA, Jenkins, Tableau, Confidential InfoSphere, iRock
Responsibilities:
- Engaged vendors to develop program vision and program road map and communicated the strategies to the senior leadership team through organization change management plan
- Developed Program Roadmap and Program Governance Plan and distributed to among project managers
- Led the data management initiatives to centralize Trading data from various sources including Derivatives Data Repository(DDR), Chicago Mercantile Exchange (CME), Intercontinental Exchange (ICE), Legal Entity Identifier (LEI), Foreign Exchange (FX), and Thompson Reuters
- Led users group and business analysis team to elicit business requirements and data mapping requirements for various asset classes including Credt, Interest Rates, Foreign Exchange, Equity, and Commodity
- Worked with national and international regulatory agencies (such as CFTC, DTCC, Europe, Asia, Alberta, Saskatchewan, New Brunswick, and British Columbia) to ensure new data mart meets international standard
- Led multiple project managers, technical leads, solution architects, and cross functional business leads
- Partnered with Confidential to develop Information Security related project scope, design security roadmap, and implemented /configured Guardium tool, security policies, and roll out to enterprise wide
- Developed Master Data Management (MDM) strategies, Data Stewardship and Data Governance Processes to develop central data warehouse to deliver reports and dashboards for various department such as Legal and compliance, Investment Funds (IF), Corporate Fund (CF), Marketing and Regulations, Financial and Accounting, etc.
- Coordinated with vendors and internal infrastructure team to migrate data to the new data center and decommission to the old data center
- Collaborated with cross functional stakeholders and product owners to develop Agile Center of Excellence and Agile Program roadmap for enterprise projects.
- Engaged cross functional business leads and end users to develop and update business process flows for Credit Risk, Counter Party, KYC, and other instruments such as Swaps, Options, Futures, etc.
- Developed Quarterly report with program health and financial status and presented to the board of directors
- Presented project status update including progress report, risk, issue and mitigation strategies to the C-suites, Sr. leadership team including managing directors, directors, and Sr. managers
- Mentored project team and Tracked projects progress by facilitating Agile/Scrum meetings through: Backlog Refinement meeting, Sprint Planning meeting, and Sprint Retrospective meeting
- Led iCloud based Software implement ation project to produce the following artifacts, (1). Approved business requirements document, (2). Approved project management plan including projec scope, project schedule, project quality/communication/resource management plan, vendor management plan, (3). Approved design document, (4). Solution development including (iCoud servers, Virtual Machines readiness, Firewall readiness and network allocations, iCloud applications installa tion a nd configuration, Systems integration, and approval of Users Acceptance test result, (5). Solution deployment, product acceptance
PROGRAM MANAGER
Confidential
Environment: MS Project, .Net, MS Visio, Confidential Cogno 10.0, MS Azure, Informatica, Java, MS Share Point, Oracle, JIRA, Jenkins, Hadoop, Spark, Data Stage, Confidential InfoSphere, Confidential Guardium, Amazon
Responsibilities:
- Engaged vendors to develop program vision and program road map and communicated the strategies to the senior leadership team through organization change management plan
- Led the data management initiatives to centralize index data, constituent data, reference data, and portfolio data
- Conducted multiple workshop with Sr. leadership team to present current state of FX system, GAPS, and future state
- Engaged cross functional business leads and end users to review updated business processes and validate business rules for Credit Risk, Counter Party, KYC, and other instruments such as Swaps, Options, Futures, etc.
- Worked with Cyber Security team to implement Cyber Arch and Guardium tool to safe guard corporate applications and database
- Led the business analysis teams to develop and enhance business process flows for credit risk, swaps, futures, commodity, counter party, KYC, etc.
- Led multiple project managers, technical leads, solution architects, and cross functional business leads
- Engaged Enterprise Architecture team, cross functional IT team, vendors and other business units to develop Data Management Strategy and presented to Data Council and Sr. Leadership team for their review and approval.
- Cooperated with data council and compliance team to ensure elicitated requirements were compliant with IT audit, regularity, and CMM standards.
- Engaged internal team and vendors to migrate data to the data center that were resides in the cloud
- Partner with cross functional business leads to ensure smooth data flows for various feeds including asset classification, FX exposure, lookthrough , FX derivatives, commodity, Investment and Risk, performance, etc.
- Presented project status update including progress report, risk, issue and mitigation strategies to Sr. leadership team including managing directors, directors, and Sr. managers
- Provided immediate values through short cycles using iterative, scrum, sprint, and small releases
SR. PROJECT MANAGER
Confidential
Environment: MS Project, .Net, MS Visio, Confidential Cogno 10.0, Data Stage, Informatica, Socrata, Java, MS Share Point, J2EE Siebel, Oracle, JIRA
Responsibilities:
- Engaged vendors to develop program vision and program road map and communicated the strategies to the senior leadership team through organization change management team
- Supported treasury board stakeholders to reengineer business process including Accounts Payable (AP), Accounts Receivable (AR), General Ledger and other financial modules that were integrated to various financial institutions.
- Coached and mentored scrum masters, business analysts, QA Analysts, and developers to facilitate various huddles, and sprint planning meetings to capture users stories, product features and to review weekly burn charts.
- Developed Master Data Management (MDM) strategies, Data Stewardship and Data Governance Processes to develop central data warehouse to deliver reports and dashboards for various ministries.
- Collaborated with multiple ministries to move corporate data to the new data center
- Cooperated with data council and compliance team to ensure elicitated requirements were compliant with IT audit, regularity, and CMM standards.
- Partnered with client and vendors team to develop agreeable Master Project Schedule and distributed to stakeholders . Ensured data is populated both in Mainframe and web environment
- Mentored multiple PM’s and developed Program Delivery Plan (PDP) and PMCoE center of excellence standards, policy, procedures, and templates.
- Led Master Data Management initiatives to develop project road-map, data cleansing and data quality initiatives, data match and merge, and data migration to the Data Center
- Partnered with auditing team to ensure project deliverables were aligned with Governance, Risk, and Security standards
- Presented project status update including progress report, risk, issue and mitigation strategies to Sr. leadership team including-suites, directors, VP, and provincial project managers
- Led implementing corporate intranet site utilizing SharePoint to develop project portal and record management system
- Provided immediate values through short cycles using iterative, scrum, sprint, and small releases
AGILE PROJECT MANAGER/SCRUM MASTER
Confidential
Environment: PPM Clarity, .Net, MS Visio, Confidential Cogno 10.0, Informatica, Data Stage, Java, MS Share Point, J2EE Siebel, Oracle, JIRA, and confluence
Responsibilities:
- Engaged vendors to develop program vision and program road map and communicated the strategies to the senior leadership team through organization change management team
- Established Agile Management Framework and implemented Scrum principles and recommended best practices for Features Driven Development (FDD), Just In Time (JIT), and Kanban methodologies
- Coached and mentored scrum masters, business analysts, QA Analysts, and developers to facilitate various huddles, and sprint planning meetings to capture users stories, product features and reviewed weekly burn charts.
- Supported product owners to enhance business logic for Scotia Trading Desk and Anti Money Laundering (AML) related business process for Know Your Client (KYC), Counterparty, Foreign Exchange, Cashflows and Cash Transactions, Credit risk, Bond, Equity, Futures, etc.
- Partnered with vendors (such as promontory, Confidential, TechMahindra, etc.) etc.) and internal compliance business unit to enhance financial cash rules (for Credit, Savings, Visa, Cash, and Debit transactions) to implement to Fintech and Fortent system
- Engaged cross functional business leads and end users to develop and update business process flows for Credit Risk, Counter Party, KYC, and other instruments such as Swaps, Options, Futures, etc.
- Enhanced complex business rules for FX and derivatives to support Scotia Trading Desk.
- Partnered with Auditors including national as well as international business leads (such as Mexico, USA, Jamaica, etc.) and ensured smooth workflows development to monitor fraud transaction related activities
- Led multiple team to develop complex business logic to enhance Swift and non-Swift transactions to monitor suspicious transactions.
- Cooperated with data council and compliance team to ensure elicitated requirements were compliant with IT audit, regularity, and CMM standards.
- Led Bid Data Initiatives to produce project artifacts such as master data management process, enterprise architect design process, data cleansing and data quality, and data migration to the data center
- Partnered with auditing team to ensure project deliverables were aligned with Governance, Risk, and Security standards
- Led implementing corporate intranet site utilizing SharePoint to develop project portal and record management system
- Provided immediate values through short cycles using iterative, scrum, sprint, and small releases
SR. PROJECT MANAGER
Confidential
Environment: MS Project, .Net, MS Visio, Confidential Cogno 10.0, Cobol, Java, MS Share Point, J2EE Siebel, Oracle, JIRA, Confluence, Confidential InfoSphere
Responsibilities:
- Mentored and Coached Agile management best practices to a team of 35 including Managers, functional managers, technical leads, developer (12), Business analysis and QA professionals, product owners and vendors, and multiple stakeholders from cross functional business unit.
- Utilized Agile and Hybrid agile approaches (such as Kanban, XP, lean, and RAD, etc.) and provided effective communications through daily huddles , weekly meetings to provide deliverables on time
- Mentored project team and Tracked projects progress by facilitating Agile/Scrum meetings through: Backlog Refinement meeting, Sprint Planning meeting, and Sprint Retrospective meeting
- Partnered with Agile practitioners to establish Agile Framework and Dedicated Agile Delivery Framework
- Led application development team to develop code using Siebel, AS 400, .Net, JAVA, Oracle, and Cognos platform
- Updated business processes and workflows for KYC, Counterparties, loan and credit process workstream
- Led and mentored project team to EDC systems analysis and design phase, constructions, and implementation phase. Facilitated meetings among various group
- Cooperated with data council and compliance team to ensure elicitated requirements were compliant with IT audit, regularity, and CMM standards.
- Led implementing corporate intranet site utilizing SharePoint to develop project portal and record management system
- Monitored Agile governance framework and made sure best practices were followed.
- Partnered with client and vendors team to develop agreeable Master Project Schedule and distributed to stakeholders . Ensured data is populated both in Mainframe and web environment
- Mentored multiple PM’s, Scrum Masters to develop Center of Excellence (CoE) standards, policy, procedures, and templates. Reviewed project artifacts such as master data management process, and enterprise architect design process
- Provided immediate values through short cycles using iterative, scrum, sprint, and small releases
- Presented project risks, issues, earned value, progress report and cost tracking to VP, Executive managers, project team and the project steering committee
- Managed offshore project team including USA and France
PROGRAM MANAGER
Confidential
Environment: MS Project, MS Visio, MS SharePoint, J2EE, .Net, Java, AS 400, HP Extreme, Version 1
Responsibilities:
- Partnered with Manulife project managers to develop Statement of Work, project scope, and projects roles and responsibilities
- Utilized Scrum and Agile methodology to provide deliverables through short iterative life cycle
- Mentored project team and Tracked projects progress by facilitating Agile/Scrum meetings through: Backlog Refinement meeting, Sprint Planning meeting, Sprint planning meeting, Daily Scrum meeting, Sprint review meeting, and Sprint Retrospective meeting
- Collaborated with stakeholders to ensure a smooth users acceptance testing and users adoption on new products
- Provided coaching and mentorship on to application development team, business analysis team, quality assurance team and end users
- Facilitated requirements gathering workshop to elicit solution requirements, to define business process models and to confirm data mapping process.
- Developed hardware and infrastructure requirement to install Salesforce.com as an application server, Google App Engine as an application platform, AIX as a server platform and Amazon S3 was storage platform, allocated firewall and network to client’s virtual server
- Utilized Agile methodologies (such as releases, iterations, sprints, etc.) to provide deliverables through a short period of time
PROGRAM MANAGER
Confidential
Environment: JIRA, MS Project, MS Visio, MS SharePoint, Visio, .Net, Java, AS 400, SAP HR, HCM, SD
Responsibilities:
- Provided coaching and mentorship for agile framework to a team of 20 resources including developers, business analysis and QA professionals, products owners and cross functional leads
- Created business case, project plan, project scope and schedule, project resources and cost management plan, project risk, quality and vendor management plan
- Facilitated requirements gathering workshop to elicit solution requirements, to define business process models and to confirm data mapping process.
- Evaluated Organizations readiness and implemented recommendations
- Mentored project team and Tracked projects progress by facilitating Agile/Scrum meetings through: review meeting, and Sprint Retrospective meeting
- Coached and supported Scrum Masters, Business Users, Project Managers, and Project team to setup daily meetings to review sprint logs to develop user stories and products features
- Collaborated with vendors such as Confidential, SAP, and Anasoft to develop project scope and shared project schedule
- Utilized MS Project to develop project schedule, assign resources, and leveling calendars
- Cooperated with data council and compliance team to ensure elicitated requirements were compliant with IT audit, regularity (such as SOX and COBIT), and CMM standards.
- Led Infrastructure team to design and implement Nexus 7000/5000/2000 (FEX) series switches, Firewall and network, Corporate wide VPN migration from Cisco Concentrator to Cisco ASA,
- Implemented business process workflows for Incident and Change Management, Knowledge/Problem and configuration management process
SENIOR PROJECT MANAGER
Confidential
Environment: MS Project, MS Visio, MS SharePoint, Visio, Oracle E business, Citrix v6.5, Eclipse, JIRA, Confluence
Responsibilities:
- Developed Agile/SCRUM Management Framework, Agile best practices and principles
- Mentored and coached agile management best practices to a team of 25 resources including developers, business analysis and QA professionals, products owners and cross functional leads
- Utilized waterfall and agile management approaches to provide deliverables on time
- Created project charter, project scope and schedule, project resources, quality, risks, communications, cost management, and vendors management plan
- Coached and supported Scrum Masters, Business Users, Project Managers, and Project team to setup daily meetings to review sprint logs to develop user stories and products features
- Evaluated Organizations readiness and implemented recommendations
- Led the infrastructure team to upgrade hardware and server to install VMware environment, Network and Firewall, virtualized and standalone windows as well as upgraded citrix applications
- Installed virtual server and migrated 150 servers to the virtual server. As a result, one user were able to administer and maintain virtual serve
- Collaborated with vendor and stakeholders to move data to the new data center
- Partnered with Information Security team to apply policies and data masking rule to safe guard corporate intranet, hardware and corporate data from intruders
- Collaborated with shared services team to implement solutions for infrastructure team, application development team and the service delivery team
- Guided Organizations change management team to develop and deliver user training enterprise wide
PROJECT MANAGER
Confidential
Responsibilities:
- Developed recommendations for implementation of Governance and Role Compliance product to meet clients audit and compliance requirements.
- Managed procurement process including creation of sourcing/procurement documents (RFS/RFP) for relevant resource acquisition.
- Created a responsibility assignment matrix and RACI for assignment of roles and responsibilities.
- Facilitated meetings and workshops with external vendors.
- Led the vendor and infrastructure team setup infrastructure including Cisco ASA Appliances with Firepower Services, Tivoli Identity Manager (TIM) and Tivoli Access Manager (TAM), Firewall and Network installation
- Contributed to the deliverable of service management plan (business process management and structure of users and business customers).
- Identified and defined risks, assumptions and constraints related to the project deliverables.
- Created project KPI metrics to measure and report the project performance.
- Collaborated with project managers to set project governance & Project Management Office (PMO) and developed PM policies, procedures, utilizing PMBOK PMI framework
- Presented reports of findings and recommendations to the VP and Executive Managers for the following organizational aspects: Delivery Strategy, Statement of Current projects, Structure, Project Management, Skill development in General, Requirements and Design, Testing, Process Improvement, IT Policies and Procedures
- Solved problems, made decisions and provided recommendations
- Developed project schedules, plan, budget, charters, project opportunity documents and all aspects of the delivery.
- Performed competitive and financial analysis to evaluate technology solutions and developed requirements and scope in order to stage projects for success.
- Performed Risk analysis associated with migration and managed project changes/changing in requirements.
- Identified and escalated high risks and issues to senior management for timely resolution.
- Developed project plan, project roadmap, test plan and training plan
