SUMMARY:

• Infrastructure PM currently finishing up a Windows migration project with Confidential
• Extensive networking skills including managing network refresh, cloud based services and server upgrades
• Local to Ft Lauderdale, available to sit onsite, available to interview most days with a 48 - hour notice and available to start within 2-3 weeks.
• Results and detail-oriented Project Manager with more than 10 years of experience in infrastructure technologies.
• Experienced in technical sales, proposals, demonstrations, design, networks, service, organization, planning, concepts of operation, and problem solving.
• Confidential is currently working on a Windows project including network refresh, cloud based services and server upgrades and migrations.
• In addition to hands on technical infrastructure skills, Confidential possesses excellent communication and general PM skills.
• This includes SOW, project budget, project tracking, etc.

SKILL:

• End to end windows migration projects
• Server migrations and upgrades as well as network refresh
• Solaris, Windows, Linux, SSO
• MS Office Project, Smartsheet
• Agile, Waterfall.
• Information Security
• Knowledge of MS Suite (Project, Excel, Word, Outlook, PowerPoint, SharePoint and Access)
• Experience in setting up Cisco switches, HP Servers
• Administered Avaya PBX, and Cisco Call Manager (Modular Messaging, ASA, SIP, UCCM)
• Based, Private Line, Switched, and Dedicated products (T1, DS3, MPLS, Frame, ATM, and Voice)
• Extensive knowledge of Provisioning and Customer Care system design
• Excellent written and interpersonal communication skills with customers and others
• Experienced leading analysis and simulation activities necessary to determine
• Excellent customer service, project management, and task prioritization skills
• Manage large scale projects to completion
• Excellent written and verbal communication skills

PROFESSIONAL EXPERIENCE:

Confidential

IT Infrastructure Project Manager

Responsibilities:

• Currently working Confidential managing the Windows 10 Office 365 migration Project ensure all computers remain on a supported operating system and, provide a smooth transition for the end user.
• Assess the work already completed by the service desk and identify potential gaps define business and technical requirement necessary to ensure project success.
• Create project plans, schedules, and manage project teams. In addition, assist with project design and technical solutions. Lead tasks to ensure application compatibility this include collaboration and planning with Enterprise team. Leading agile Ceremonies
• Work with architecture and technical design team, research and development team, software development team, field services support, and strategic network planning team.
• Manage LAN WAN engineers, network architecture engineers.
• Working with server upgrades within call centers environment, provide IP voice solutions, Cisco switches, routers Unified system, and Avaya Voice Solution.
• Manage cloud migrations, software applications to the cloud housing services (AWS) (Azure) tool used Jira

Confidential

Strategic Enterprise Project Manager

Responsibilities:

• Managed engineers and field managers, vendors, such as Cisco and other OEM Vendors.
• Managed network infrastructure for the US market.
• Worked with architecture and technical design team, research and development team, software development team, field services support, and strategic network planning team for Confidential Office, Confidential Ground, Confidential Freight, and Confidential Express.
• Developed and implemented assigned projects for the Refresh Project. Create project plans, schedules, and manage project teams. Assist with project design and technical solutions.
• Established and implemented project management processes and methodologies to ensure projects are delivered on time, within budget in accordance with all scope risk mitigation time constraints adhering to high-quality standards and meets Confidential expectations.
• Managed project timelines and budget, responsible for proper project management principles including scopes, timelines, dependencies and deliverables.
• Cloud migration, software applications to the cloud housing services (AWS) (Azure).
• Office 365 Migration from Confidential exiting platform to the cloud, D Confidential Storage.

Confidential

IT Infrastructure Project Manager

Responsibilities:

• Developed, implemented and assigned projects for the Refresh project.
• Replaced networks, servers and other equipment for all Confidential & Confidential call centers and offices within New York, New Jersey, and the Pennsylvania Market for the Refresh project.
• Network migrations reports and stability of the project.
• Tracked Basic Network Connectivity and key project milestones and adjust project plans and key resources to meet customer needs and requirements project plans, key resources to meet customer needs and requirements.
• Created project plans, Project Change Control Management schedules, and managed project teams.
• Managed/monitor work efforts daily and identify resource needs.
• Interfaced directly with Confidential & Confidential and to ensure projects meet customer design and site performance expectations.
• Coordinated material deliveries, selected and scheduled appropriate resources for projects.
• Managed Vendor quality, budget and schedule to ensure team achieves objectives aligned with project.
• Liaison between General Dynamics, Confidential, Avaya system, and IT department other Telecom Vendors, Network Infrastructure, and other Confidential & Confidential depts.
• Established and implemented project management processes and methodologies to ensure projects are delivered on time, within budget, in accordance with scope, Risk Management mitigation, time constraints, adhering to high-quality standards, and meets customer expectations.
• Coordinated/managed the replacement of wiring from Cat5 to Cat6 as well as networks including phone equipment desktop computers / servers.
• Identified channel collisions with launch dates and develop alternate plans to mitigate potential risk.
• Provided status updates, identifies potential project risks and communicates major milestones.
• Worked with Confidential & Confidential with Voice/D Confidential circuits MPLS, LAN, and network.
• Monitored status orders and resolve problems that are encountered during Confidential & Confidential merger with Direct TV.
• Managed orders to lifecycle intervals to ensure accurate and timely delivery of service WAP Installations.
• Assisted with projects to design technical solutions for end-users.
• Served as the central point of coordination for customer orders of service delivery.

Confidential

Infrastructure Project Manager

Responsibilities:

• Responsible for IT Infrastructure projects and initiatives enterprise-wide.
• Worked with various Systems and Infrastructure Engineers and managers, business owners, project managers and testing teams tasked with Infrastructure and Security initiatives.
• Assessed business and organization implications of key application technology alternatives for wide-impact initiatives; mapping requirement to a software solution in accordance with the overall architecture of the system; recommend appropriate strategic action.
• Led teams in overall design, implementation and assessment activities; assisted the team in understanding of the systems and best practices.
• Worked closely with business partners and customers to understand their needs and provide appropriate solutions. Responsible for project estimation and the execution of project plans.
• Managed and developed the team, including hiring, goal setting, performance management, projects and . Work with team members to develop career paths and opportunities within the organization. Provide a creative environment where challenges are embraced and where difficult tasks are valued.
• Managed project timelines and budget, responsible for proper project management principles including scopes, timelines, dependencies and deliverables.

Confidential

Project Manager

Responsibilities:

• Managed transport facilities ordering for the new projects, coordination with different functional, regional, and market teams.
• Analyzed validity of schedules submitted by outside parties contributing to the project.
• Ensured the timely delivery and integration of Telco to each site, ensuring market clusters are completed according to their order of priority.
• Facilitated the creation of work orders by managing the activities of regional Telco work order administrators
• Created and distributed status reports.
• Worked with vendors on preparation on CIQ and IOT documentation.
• Coordinated with MSC and RNC planner on the rehomes and IP conversions working on IUCS, IUR and IUPS conversion from ATM to IP. Worked on New RNC’s installations.
• Worked with RF planner to plan sites for rehomes.

Confidential

Sr. Project Manager

Responsibilities:

• Responsible for the development of the RNC & WMS deployment and migration plan/schedule including in from the functional organization and alignment of resource plans to support the program execution.
• Identified the program risks and manage those risks throughout the execution of the program.
• Managed the end to end program execution including scope, material forecasting, material ordering, site engineering, network design, installation, integration, and CATP.
• Identified and drove the migration requirements and executions.
• Demonstrated project management concepts and skills to plan, execute, and close issues across multiple functional organizations and work with the functional teams to address any process or resource related issues.
• Was the central interface to ALL Markets while working with the peer PMs and PMO to get sites ready for installation, integration, and migration.
• Interfaced with ALU/Ericsson and National PMO teams to balance risk and meet expected timelines.
• Was single point of contact for the Markets and customer interface/relationships while insuring that program objectives are clearly defined, communicated, agreed to, tracked, and met.
• Coordinated and managed network/traffic cutovers and migrations of RNC’s.
• Was proficient with personal computer business applications such as Power Point, Excel, and Word and scheduling programs like Microsoft Project and PMATT.
• Developed, managed, and implement project schedules for specific geographic/market areas.

Confidential

Project Manager

Responsibilities:

• Developed team environment, prepare, design and develop conceptual designs and presentations, specifications, techniques and procedures to in corporate comprehensive space planning initiatives.
• Designed and developed technical application for consumer financial services specific to lending products. Perform complex analysis, design and implementation of application platforms and architecture including estimating, planning, scheduling, execution and coordinator of agile projects
• Worked to identify where automation can be applied to various aspects of the development process and projects.
• Interacted with and influence key/internal stakeholders.
• Designed and implement backend application interfaces for d Confidential and services.
• Reported progress and status of assigned tasks to project teams and managers.
• Worked with Digital team to expand infrastructure to cloud technologies.
• Contribute to the creation and maintenance of system documentation.