SUMMARY

• 15 plus years of rich experience in Consulting and end user organizations within Govt & Private sector in IT & Business handling Health Care, Telecom, FMCG, Retail, Banking, Supply - chain, Media, Infrastructure projects with a broad range of experience managing multiple inter - project dependencies, processes, vendors, transitions, applications and on-site/off-shore teams.
• Proven record of delivering multiple streams of work within scope, timeline, budget, resource constraints, and exceeding sponsors/stakeholders’ expectations. I have a passion for cutting edge technologies, visionary implementations, strategic initiatives, process improvements, and mentor-ship of other teams.
• Experience working with government and private organizations in managing life cycle of the project from planning, initiation, development, testing, UAT, cutover/deployment, post implementation support and maintenance
• Strong experience working as a Project Manager, Scrum Master, Business Analyst, Application Specialist and Developer within both Business / IT projects
• Strong analytical and product management skills including a thorough understanding of how to interpret customer/ business needs and recommend solutions for operational business improvements
• In depth knowledge of various software development processes like Waterfall, Agile and hybrid methodologies
• Extensive experience in scope definition, process mapping, workflow analysis, forecasting, solution evaluation, change control
• Experience in preparation of Artifacts like Project Plans, Schedules, Project Budget, Test Plans, Project Initiation Document, Briefs, BRD, Business Case, Change Requests, Test Cases, Cutover Plans, Risk Registers, Issue logs, Lessons learnt doc, Resource Plan, Project Closure doc, Cutover Runbooks, Implementation Plan, Project Charters ECG/Business Presentations and detailed Functional and Non-Functional Specifications
• Adept at creating and coordinating extensive communication networks (facilitation meetings, project status reports, presentations, email comms, Cutover Runbook reviews, text updates), to keep senior management, task owners, team members apprised of goals, project status, and issues/risks
• Proficient in conducting Vendor Selection, Contract Management, GAP Analysis, SWOT Analysis and User Acceptance Testing (UAT)
• Experienced in being the Single Point of Contact (SPOC) between the client and the organization/team
• Ability to manage and influence at all levels of organization
• Ability to negotiate priorities, Scope, Schedule, Resource, Budget and Quality with stakeholders
• Experienced in RFP, RFP, Tender evaluation, Market research, Vendor evaluation, Scorecard rating and KPI creation
• Confident to work independently or with cross-functional teams
• Excellent skills in risk analysis and mitigation strategy formulation
• Solid experience in resource analysis and effective skillset utilization
• Excellent written/verbal communication, presentation, facilitation, coaching and mentorship skills

CORE COMPETENCIES

• Stakeholder Management
• Project Management
• Service Delivery Management
• Strategy Planning
• Relationship Management
• Change Management
• Vendor Management
• Communication Management
• Application Management
• Acquisition Management
• Team/Resource Management
• Transition Management
• Estimating, Budgeting & Cost Control
• Contracts Management
• UAT Management
• Business Process Improvement
• Procurement Management
• Business/ Systems Analysis

TECHNICAL SKILLS

Business Modeling Tools: Microsoft Visio

Methodologies: Waterfall, Agile, Hybrid

Project Management Tools: Microsoft Project, MS Visio, Microsoft Office

Operating Systems: Windows XP/VISTA & Server 2000/2003

Hardware: High end computer servers (IBM Power 5 & 6, X-Series x346, x235, x236, Xeon, Dell Power Edge)

Tools: OBIEE 10.1.3.4, Siebel 7.8, Informatica Power Center 8.6.0

Database: Oracle Database (DB) 9i, 10g, Oracle Application Server (AS) 10g

Office Automation: Microsoft Office 2003/2007

Concepts: Object Oriented, Analysis and design, Data and Application Architecture, Product Development, Module and System Level testing

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Managed Project scope, schedule, budget, communications, governance, quality and resources
• Receive Business Request through customer engagement team and investigate if request is a new project, enhancement or a Business as usual (BAU)
• Assess solution options in consultation with the Architecture, Technology Services, Vendors (market research) other relevant teams and provide analysis outcome to business
• Carry out project prioritization with sizing activity to classify the requirement as High, Medium and Low scale project
• Present/recommend solution options to business requestors and receive sign off
• Create High Level Scope, Schedule, Resource and Budget for ICTIC and Project Portfolio committee approval
• Create Business Case, Project Brief, Project Definition Document and other relevant docs to seek funding
• Represent Project and papers to the ICTIT, Portfolio committee meetings and raise project risks/escalations if any
• Post funding allocation, form a working committee and steering committee
• Create and maintain Stake holder list, Project Plan, Communication Plan, Resource Plan, Project schedule as required and seek signoff from relevant stream heads
• Manage the project from Start to end ensuring the Scope, Schedule, Resource, Quality and Budget are within the approved deliverable
• Identify and manage existing vendors or source solution vendors to deliver the agreed products/services
• Work with finance teams to manage the payments as structured in the work break down contracts
• Work with Contract teams to create and amend the work packages/contracts as necessary
• Update Project and Business stakeholders the progress status on a weekly, fortnightly and monthly basis at Project Status review meetings
• Create and maintain Meeting minutes register, Risk register
• Track project progress to ensure alignment to requirements and manage any deviation from requirements to ensure resolution.
• Refer and utilise lessons learnt register from the projects repository and in corporate relevant learnings
• Raise issues and escalates the risks appropriately to the required bodies and formulate risk mitigation strategies in agreement with the IT and Business teams
• Work with the testing team to create the test plan, test cases and scenarios
• Facilitate business to carry out UAT
• Create Issues Log if any and inform to the testing team
• Conduct business readiness checks and prepare Pre-GO Live activities to ensure all the boxes are ticked
• Plan for the GO Live and communicate all teams involved
• Work with training teams to create training material and organise trainings to business teams
• Work with change management teams and communicate planned change to the affected business streams
• Work with the communication team as required
• Create Post Production documentation along with Operational transition document and hand over to the business
• Post Implementation, hand over the project closure document to the business and seek sign off
• Update lessons learnt register, communicate all teams involved (Business, IT, Vendor) and close the project.

Confidential

Project Manager

Responsibilities:

• Managed Project scope, schedule, budget, communications, governance, quality and resources
• Identify stakeholders, conduct workshop, elicit requirements and create documents
• Conduct GAP analysis, comparative analysis, feasibility study and continuously improve/simplify processes and procedures
• Conduct needs analysis and business risk assessment, leading business process redesign
• Facilitate requirements gathering sessions, document complex business needs, analyse business operations and processes to assess strengths and weaknesses
• Support the identification of opportunities for process improvement, management control of work
• Create requirements definition documentation and functional specifications to capture business needs
• Communicate and collaborate with internal/external customers and vendors
• Ensure that all confidential information is handled in accordance with Company protocols and procedures adhering to regulatory obligations
• Capture and evaluate project reporting requirements and coordinate their successful design, testing, delivery and provisioning

Confidential

IT Consultant - Project Manager

Responsibilities:

• Managed Project scope, schedule, budget, communications, governance, Quality and resources
• Identify stakeholders, conduct meetings and create documents (Business proposal, business case, and procurement strategy) focusing on requirements that drive the design of business systems solutions
• Conduct workshops for C Level stakeholders to address requirements, issues and solutions
• Interact with stakeholder, formulate strategies to increase the ROI and co-ordinate with multiple teams, collate data from various sources for effective usage
• Conduct Business planning, needs analysis and business risk assessment, leading business process redesign
• Communicate and collaborate with internal/external customers and vendors
• Conduct GAP Analysis, comparative analysis, SWOT analysis, feasibility analysis, propose solutions, gain agreement and update stakeholders
• Evaluate RFQ responses & actively take part in the vendor selection and awarding the contract
• Capture, evaluate reporting requirements of projects and manage their successful design, testing, delivery and provisioning.
• Support the identification of opportunities for process improvement, management control of work

Confidential

Senior IT Consultant - Project Manager

Responsibilities:

• Extensively involve in Business process improvisation activities and prepare project documents like vision, scope, glossary with in the agreed boundaries & dead lines
• Update Stake holders the project status on a weekly/fort nightly basis
• Track requirements through Requirement Traceability Matrix (RTM)
• Initiate change management strategies to reduce cost and improve productivity
• Efficiently coordinate with the global team (ETL Developers, Repository Developers, System Analysts, Testers, Support teams, users and stakeholders) as per different time zones
• Interact with onsite/offshore teams en route for Confidential Management and Confidential Warehouse ( Confidential )
• Prepare process documents, user manuals, progress/completion reports, manage reporting documents repositories