Senior manager Resume

Seeking Position As:
Executive Director / Director

Professional, guided, and goal-oriented Information Technology Management Professional with 15+ years of enviable experience in information technology and business applications with expertise in the full development life cycle including analysis, design, documentation, development and maintenance. Over 7 years of management experience includes managing military personnel during Operation Desert Storm combat operations in Southwest Asia.

Confident, reliable, and friendly IT champion specializes in International team management, Salesforce.com APEX development and project management, backend PHP web development, and custom Salesforce.com PHP integrations. Highly motivated individual has an uncanny ability to utilize acquired training, methodology, and work ethic to improve an organization.

Risk Management Training
6 years of full Salesforce development
Salesforce.com APEX Development
Software Development Life Cycle
Salesforce Custom Integrations
7 years Direct Management Experience
Information Systems Budgeting
Oracle & MySQL Development

Professional Experience

Confidential July 2006 – Present
Senior Manager, Web Applications and Cloud Development
Dallas, TX

Leads international team of 17 employees, which develops and maintains over 75 internal business applications for internal clients.
Setup quality assurance process for all employees to follow that maintains the development life cycle.
Maintains goals for all team members on a quarterly basis.
Implemented a team of Salesforce developers within the MIS Business Applications team saving Maxim over $100,000 in consulting contracts.
Created and implemented a cloud initiative with Maxim to move current web applications and standardize all new development on cloud platforms.
Led development team to perform upgrade of SharePoint without any training
Deployed several custom integrations between legacy systems and Salesforce using the API, APEX, and visual force pages.
Proposed and implemented an internal cloud initiative that sets standards for future development and implementations.
Lead communicator with 3rd party consulting companies for SharePoint and Salesforce development, maintaining relationships, setting up contracts, and price negotiations,

Confidential July 2002 – July 2006
SEO Specialist/Marketing Manager/Founder
Dallas, TX

Developed successful sports enthusiast community with over 10,000 members and high visible page rank in Google.com.
Ran successful paid advertising campaigns using keyword analysis on both Yahoo.com and Google.com.
Established partnerships and marketing schemes with other highly visible and popular Internet sites using CPA, CPC, CPM campaigns.
Established third party advertising campaigns with other top Internet sites using Google Analytics as well as other third party statistic software to analyze organic search results for best results and ROI.
Utilized current technologies in coding/scripting, such as PHP, HTML, CSS, database management and calls and other web technologies.

Confidential Sept 2003 – May 2006
Developer/Analysts on AT&T Account
Dallas, TX

Worked with local ordering system for the provisioning of AT&T local accounts that are billed through the AT&T RAMP billing system.
Implemented new processes to correct accounts in error - over 90 cycles - reducing error count from 1700 errors to fewer than 150; worked on a team that reduced error count from over 120,000 to 3,000.

Confidential Sept 1998 – July 2003
Developer/Analysts on AT&T Account
Dallas, TX

Worked with LOS team to correct account errors between LOS system and RAMP on the AT&T account; worked on maintenance requests to repair modules used by input processors and batch production jobs.
Developed and converted AT&T broadband billing accounts over to Comcast billing; developed Custom error correction which increased revenue over a million dollars for AT&T.

Education & Technical Skills:

Masters Degree in Information Systems
Bachelor of Science in e-Business Management

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