Team Supervisor Resume Washington DC - Hire IT People

SUMMARY:

A seasoned, keen - to-detail, performance-focused, highly organized, technologically savvy program manager with keen interest at the intersection of IT project management and healthcare with an eye to improving business processes. Authorized to work in the US. No Sponsorship required. Willing to relocate.

PROFESSIONAL EXPERIENCE:

Team Supervisor

Confidential, Washington DC

Lead and motivate a team of 6 on project deliverables and keeping management updated,
Manage and coordinate vendor and contractor relationships with various service providers,
Manage over 5 corporate, personal and family events daily,
Deliver high quality customer service to diverse set of demanding customers and stakeholders,
Enforce safety and security of staff, customers, stakeholders and facilities,
Train project team and the public on proper protocol policies and procedures.

Adjunct Faculty Lecturer

Confidential, Washington DC

Design, prepare, develop and implement new methods of teaching to reflect changes in research to assess students' coursework,
Facilitate student learning, perform student evaluation, guide class discussions while encouraging debate and feedback amongst students,
Lead in program level learning assessment, including helping articulate learning outcomes, choosing and administering measures, evaluating student performance and suggesting ways to improve quality of student learning experience,
Conduct further research in the field of healthcare financing, contributing to the body of knowledge,
Work with other faculty staff and administrators in developing quality curriculum standards and policies, including reviewing and contributing to the development.

Manager

Confidential, Washington DC

Led and offered quality program management services to over 30 refugee families,
Cleaned and maintained the Refugee Information Systems databases,
Analyzed and monitored project budgets and expenditure, and disseminated expense reports,
Coordinated clients’ logistics and appointment needs including transportation,
Planned, organized and coordinated events, meetings and training on various topics for my clients and stakeholders,
Managed and coordinated vendor and contractor relationships with service providers.

Program Manager

Confidential ., Washington DC

Managed and coordinated a program for over 250 homeless women clients,
Cleaned and maintained the Homeless Management Information Systems (HMIS) databases, coordinating clients’ needs, including appointments with stakeholders,
Organized several Quality Management (QM) initiatives. My involvement was to plan, coordinate and implement QM activities to improve operations and reduce costs,
Coordinated and supported over 20 project meetings including scheduling consultant workspace, managing setups and clients’ and stakeholder training sessions,
Facilitated technical and contractual implementation issues with service providers to ensure conformance to set standards,
Managed and coordinated vendor and contractor relationships with service providers.

Program Manager

National Children’s Center, Washington DC

Led a program, offering quality services to over 25 clients to ensure client satisfaction, managing budgeting and financial tracking and monitoring of project expenditures,
Motivated, mentored and scheduled a project team of over 45 members and volunteers, coordinating training sessions, certifications and re-certifications,
Cleaned and maintained the Medisked Information Systems databases on clients' needs, coordinating health and medical appointments and liaising with medical stakeholders,
Provided support to talent acquisition from recruitment to onboarding of new project staff,
Ensured security and safety of staff, clients, stakeholders and facilities,
Managed and coordinated vendor and contractor relationships with service providers.

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Team Supervisor Resume

Washington, DC

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