SUMMARY:

• PMP certified Project Manager / Lead professional with overall 10+ years of experience in doing business requirement scoping and analysis, defining solutions, technical team management for building complex enterprise applications in the health care industry.
• Strong functional expertise in Document management applications and business process automation.
• Hands - on experience with the full life cycle of IT projects including design/development, production deployment/release management, ongoing maintenance etc.
• Experience in adopting AGILE Methodology (SCRUM), collaborating with the cross-functional team for project execution and implementation of applications into Production. Managed projects with a technical team of more than 25 people including experts from different geographical locations.
• Hands-on technical experience in building complex custom applications using the Oracle middleware, Kofax imaging and Data innovations instrument management software.
• Managing projects related to API development to communicate with Lab instruments
• Adopted PMP based project management processes and familiar with the PMP project management framework.
• Excellent communication skills, conflict management skills, team relationship building skills with professionals of all levels including the board of directors, Business team and end users’ team.
• Created schedule plans, monitored budget and involved in the monitoring of quality and completed projects on time which helped cost savings, financial growth and process improvement.

TECHNICAL SKILLS:

Methodology/Tools: AGILE (SCRUM), PMP, MS Project, MS Office, Service now, SharePoint

Applications: Oracle I/PM, Kofax Capture, McKesson Lab, Korus, Ecube, Data innovations.

Languages: C and JAVA SE6

RDBMS: MS Access, SQL Server 2000/2005, Oracle

Reporting & PM Tools: CA PPM, CA Rally

PROFESSIONAL EXPERIENCE:

Confidential

IT Project manager

Responsibilities:

• Managing the Onbase document management replacement project .As a SME, being Involved in all phases of the project .
• Managed and implemented the Paperless utility project from planning through execution that resulted in cost savings of 80000K and also process improvement, by saving the copies of reports directly to the DMS instead of printing reports from the instruments.
• Managed project that increased financial growth by 15% -- Shiel lab acquisition which included system integration and streamlining of clinical test performance processes.
• Managed automation of Problem tube resolution which helped cost savings of 10%+ per year and also increased efficiency of specimen routing process
• Involved in continuous improvement of processes by managing projects that involve in the development of APIs to communicate with instruments and APIs used for backend archiving
• Involved in planning, execution, team management, customer / end-user management during installation of the web interface for Confidential project which provided access to data for 800+ employees located globally
• Handled a large technical team of 20+ users/developers in different locations & environment.
• Adopted PMP based project management processes and familiar with the PMP project management framework
• Used Project Management Tools like MS Project to create and manage project plans.
• Followed AGILE methodology for each sprint release and has a thorough understanding of SCRUM techniques.
• Worked closely with Change Management Team and facilitated tracking CR’s readiness for each sprint release . Prepared release notes and communicated each release to all stakeholders in a timely manner
• Created Staff Training documentation for client communication to lead end user satisfaction.
• Application Support & SME
• Facilitate cross-training between teams to improve service quality and to bring the application support team under one umbrella.
• Involved from Planning through implementation of workflow for lab link process to identify critical errors in the lab and take steps on time. This resulted in time management of labor hours as well as improve financial growth by 10% per year

Confidential

Confidential Administrator/Lab Solution Analyst Lead

Responsibilities:

• Planning system upgrades, creating test plans and test environment for user testing, Performing Content management and Imaging application upgrades.
• Monitoring and maintaining the windows servers running the Imaging applications and services.
• Planning and coordinating upgrade processes, application configuration, and customization, implementation and production support.
• Complete scope and knowledge of home-grown applications like Korus and Ecube used for ordering tests and ADTs.
• Automation of document filing into the storage servers by creating and running java programs.
• Writing SQL queries to create, modify or delete tables containing metadata.
• Designing custom templates for scanning the documents using the Kofax capture imaging application.
• Completed Data innovations - instrument manager training and applied the knowledge to customize and Configure instruments and set up of tests.
• Supporting/ Training the Oracle content management and Kofax capture users.
• Supporting McKesson lab applications related to lab information system.
• Installing and configuration of Fujitsu, Bell and Howell and Kodak scanners and training the users on document scanning process.
• Working with HL7 messages to interpret and identify issues related to the tests received and results sent out.
• Good knowledge of billing department documents like the claims, EOBs, AOBs and familiarity with medical coding and billing data formats like ICD 9 and ICD 10.

Confidential

Oracle Imaging and Process Management Administrator

Responsibilities:

• Working on gathering high-level requirements and estimates, gathering requirements and creating a detailed Functional Requirements document
• Created Functional specification documents which include UI screen mockups, data requirements, process flows, rules and regulations, reviews and approvals.
• Install, configure, and Administration of Content Management software, Oracle Imaging and Business Process Management system.
• Implemented customized solutions for storage and retrieval of very critical and sensitive patient data using Oracle I/PM 10g by providing cost-effective solutions
• Development of user-friendly process/procedures documentation using custom templates per established company guidelines using MS office tools.
• Administrator Configuration - Created groups, administering security permissions for group or individuals to access various kinds of documents while following security and compliance procedures.
• Worked with cross-functional teams and resources by organizing and managing various tasks like supporting and training.