SUMMARY:

• IT executive with 23+ years’ experience in delivering cost - effective, high-performance information technology solutions aligned with the objectives of the Enterprise.
• Out of the box thinker and helping business achieve cost savings through latest technologies and Business process Improvement.
• Expert in Digital banking, Agile transformation, Cloud Transformation, Artificial Intelligence.
• Managed large and Mid-size P&L, Business Transformation, Global Operations & Delivery Execution & Excellence, IT Strategy and Management across the Enterprise, Strategic Outsourcing, Product Development across Industries for the fortune 500.
• Extensive Experience in launching multiple Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, Lean Portfolio, and strong understanding for SAFe Implementation in the enterprise.
• Excellent team motivator. Shared the Company and Customer Vision with each team and help them to grow and make them feel appreciated. Minimum attrition in my team for past several years.
• Providing solutions to an acceptable level of risk by balancing scope, time, cost and quality while maintaining a positive environment that promotes individual development and high-performance standards.
• Directing and managing large scale programs from forecasting & budgeting planning, scheduling, organizing, and tracking processes, ensuring the feasibility of each project.
• Managing and leading projects with team sizes ranging from 20-200 people, leading diverse and dynamic teams located domestic and offshore sites.

Core competencies include:

• Regulatory & Compliance.
• Retail Banking
• Consumer and Commercial Lending
• Mobile Banking
• Video Banking
• Investment banking
• Banking Fraud Management (AML, Risk Management)
• Payment System (ACH, Card, Wire, Mobile) Gift Card.
• Technical & People Management Expertise:
• Business Process Architecture
• Problem solving
• Technology Architecture & Integration
• Offshore Development & Operations
• IT Governance/Program Management/ITIL
• Operations and Business Support Systems.
• Employee Coaching, Mentoring, Motivation.
• SaaS and Cloud Architecture.
• Data Center Operations.
• P& L, Costing, Budgeting, Resource Planning / Hiring

PROFESSIONAL EXPERIENCE:

Confidential, Washington DC

Agile Coach

Responsibilities:

• Empowered teams by guiding and educating them on how to sort through cross-team dependencies, inter-team coordination, and department / program level roadmap discussions with business and internal IT stakeholders.
• Proven experience and expertise in highly complex data and application projects.
• Strong stakeholder collaboration, management experience.
• Leveraged scrum rituals and metrics to increase visibility transparency Confidential the program level encouraged discussion among internal resources to resolve challenges in a self-organizing fashion.
• Expertise on Agile transformation and scaling Agile across the organization.
• Facilitates Agile events to help promote continuous learning across the organization.
• Understands the difference between being directive versus enabling self-organization to flourish.
• Responsible for sharing ownership, adoption, and maintenance of the Agile methodology with other Agile Methodology leads/coaches.
• Facilitated workshops and discussions to generate new ideas about development among Scrum masters via Scrum master Forum.
• Experience with configuration management database (CMDB).
• Extensive experience on mature Test Automation, DevOps practices (Deployment Pipeline, Cross-team collaboration, Test-driven Development, CI/CD).
• Launched multiple Agile Release Trains, Continuous Delivery Pipeline with DevOps culture, Lean Portfolio.
• Successfully implement SAFe in the organization.
• Observed as coach effectiveness with focus on Scrum Masters, Product Owners and Development Teams to ensure the Agile Principles and Manifestoes are respected and followed.
• Observed rituals / scrum ceremonies daily stand-ups, sprint planning, sprint reviews, Retrospectives, and release planning to provide feedback to scrum masters, team leaders and other stakeholders regarding facilitation strategies.
• Helped team understand various Agile Metrics, Effective use of Burn-up and Burn-Down Chart, Cumulative flow and other Agile Metrics that help team / PO improve every Sprint / Release.
• Responsible for Coaching Release Train Engineers, Product Management, Epic Owners Confidential the program level, and coaches Scrum Masters and other team leads on their respective functions within an Agile team.
• Responsible for Coaching organization through change, helping identify and attack organizational impediments which limit team productivity and quality, and develops strategy for Agile too.
• Helped Enterprise with Agile community of practice and Agile Governance in Bank. Was instrumental in designing a course that fit's Bank Standards without compromising agile values.
• Managed and presented Agile health dashboard to Sr Management for efficiency and process improvement.
• Coached Product owners understanding their Roles / responsibilities in an Agile world.
• Helped business understand on How to write User Stories, Acceptance criteria, Story Acceptance and value of being part of the team.
• Helped PO's understand agile metrics for Reporting purpose.
• PLAN an Agile Release s effectively using Story points.
• Agile Coach on large programs (100+ people) making a transition to an Enterprise Agile framework.
• Experience creating Agile materials (e.g., Agile Introduction, Scrum Master, Product Owner, or Understanding User Stories)

Confidential

Buffalo/Baltimore

Agile Coach (MDM, Digital banking)

Responsibilities:

• Act as the Application Technology Lead responsible for end-to-end delivery of technology change requests, driving business needs into technical requirements, and adherence to internal application controls.
• Provide application support and for Front Line Unit and Enterprise Control Function teams on interdependency mapping deliverables.
• As part of Commercial Lending division of Confidential & Confidential Bank, I manage end-to-end technology solution delivery.
• Lead technology review sessions presenting on application health and metrics to the executive leadership team.
• Expertise on Agile transformation and scaling Agile across the organization.
• Facilitates Agile events to help promote continuous learning across the organization.
• Strong experience of QA process, automation, Manual, ETL and performance programs.
• Analyzed large complex dataset resulting in self-architected solution for risk mitigation system and process improvements.
• Experience working as an Agile Coach on large programs (100+ people) making a transition to an Enterprise Agile framework.
• Extensive experience with Scaled agile (SAFe).
• Extensive experience with BDD/TDD process.
• Experience with standard Agile project performance metrics and reporting
• Experience using Scrum and one or more common Agile implementations (i.e., Kanban, Lean, etc.)
• Experience creating Agile materials (e.g., Agile Introduction, Scrum Master, Product Owner, or Understanding User Stories)
• Established enterprise data and application governance subject matter.
• Managed Offers Management (OM) production defects and enhancements with onshore/offshore resources.
• Led triage sessions with Consumer & Commercial Lending support teams to facilitate root cause analysis for OM defects.
• Designed a regression and cross-channel testing process that was executed prior to software releases.
• Extensive experience on mature DevOps practices (Deployment Pipeline, Cross-team collaboration, Test-driven Development, CI/CD)
• Led a crossline of business task force that changed the strategy for customer information protection.
• Conducted IT project and staffing analysis for the company's IT Leadership (CIO) Council.
• Implemented workforce governance, location strategy, vendor mgmt., recruitment controls, and org design.
• Managed and presented Agile health dashboard to Sr Management for efficiency and process improvement.
• Generated KPI reporting to measure progress against targets and facilitate senior management decision making.
• Established communications strategy including town hall meeting series and content, and department newsletters.

Environment: WebSphere, S390, Project Server, MS Project, MS Visio, Oracle, Informatica, Mainframe (COBOL, CICS, JCL, VSAM), Pega, MS Sql server 2008,2012, TFS (team Foundation Server), GIT, Data warehouse, Tableau, Mercury Quality Center, NDM, TIBCO, Base SAS, Jira, SAS Campaign Management, SAS Digital Marketing, AS Data Flux, BODI, BOXI, Agile / Scrum Methodology, Agile, Scrum, Kanban, Safe 3.0, Safe 4.0.