PROFESSIONAL SUMMARY:

IT professional with 10 years of experience with Confidential, a top 5 USA Confidential company. Has held roles of increasing leadership responsibility with proven success in strategy identification and implementation, financial management and an advanced business acumen. Extensive capabilities leading global cross - functional teams that have achieved strategic business objectives across the following functions: IT, Operations, Health Environment Safety, Human Resources, Supply Chain, Legal, and Policy Government and Public Affairs. Excellent communication skills and ability to empower teams and individuals.

WORK EXPERIENCE:

Confidential, San Ramon, CA

Corporate Project Manager

Responsibilities:

• Implemented Agile/Scrum best practices
• Recovered each project’s strategic plan, timelines, budgets and project discipline, improved team performance and project reputation, increased leadership and stakeholder engagement, and enhanced support and visibility
• Lead a globally dispersed cross functional team of 10 consisting of employees, contractors, and managed service partners
• Evaluated organizational capability for each project, revised allocation to meet the requirements for each project
• Provided managed service oversight; defined new SLA’s and expectations, established a consistent communication regimen e.g. weekly touch-points, milestone look-backs, team meetings
• Increased communication and engagement with HR/IT stakeholders and leadership through regular touch-points to ensure alignment, increase visibility, and establish efficient and effective escalation paths
• Increased frequency and standardized team touch-points to enhance alignment, escalate and resolve barriers, and to ensure accountability
• Identified and implemented key Confidential project management best practices for each projects’ strategic, financial and operational requirements
• Developed detailed unit testing plan and allocated resources to support completion of testing per program timeline
• Reviewed defects daily and assigned resources for defect resolution
• Increased communications by adding additional progress/status updates, team meetings and individual meetings to ensure alignment
• Successfully completed unit testing and developed integration testing plans to support the successful kickoff of UAT for the JDE Upgrade
• HR Data Standardization
• Facilitated project look-back with team to identify root cause of why team had missed their initial target deployment to Nigerian Business Unit by 1 month; analyzed lessons learned, defined new project strategy, timeline, team accountabilities, and implemented lessons learned for Latin America Business Unit and Asia South Business Unit deployments
• Redefined the HR Data Standardization Project Plan to meet the Program’s accelerated requirements - this contributed to projected cost savings/avoidance for the Program of $6-8MM
• Successfully deployed HR Data Standardization to Latin America Business Unit on time; ahead of schedule for Asia South Business Unit
• Lead team to develop a project plan (reviewed Fit GAPPs, defined list of activities and tasks for each Fit GAPP, defined time estimates allocated resources, tracked progress)
• Successfully completed development and testing of Fit GAPPs
• Improved alignment with the JDE Consolidation team by defining an alignment strategy, new communication requirements and standardizing a schedule and by re-determining appropriate accountability
• Each project was transitioned from red to green status

Confidential

Team Lead, Business and Engineering Applications

Responsibilities:

• Lead, managed and prioritized work for the Business and Engineering Application Team; consisted of employees, business partners and managed service partners (10+ team members)
• Key member of the IT Leadership Team
• Key advisor for the RFO (downsizing) initiative representing the application space. Off-shored and transitioned applications to managed service in preparation of RFO. Collaborated with peers across Confidential North America to understand organizational models in order to advise Canada Business Unit IT through RFO. Worked with team to develop Career Development Plans that aligned with new organization structure and Canada Business Unit strategy.
• Led the preparation of the IT business plan and efficiency targets
• Responsible for cultivating Organizational Capability by providing professional mentorship, career development planning, and recruiting
• Facilitated quarterly strategic engagements with senior business leadership to identify business opportunities, advise on IT solutioning, strategy, and business plan
• Identified the opportunity to expand Canada Business Unit IT’s resource sourcing strategy; led the implementation of the offshore sourcing model resulting in operational efficiencies and cost savings
• Identified and led the implementation of solutions to advance modernization of operations including the Operations Dashboard and automation of manual data collection and manipulation in the Health Environment Safety space resulting in operational efficiencies
• Facilitated the development of standards and processes for managing inventory in Application Portfolio Catalog system which is now a Confidential North America best practice adopted through the BEST Network.
• Established cross OPCO opportunity for Canada Business Unit Base Business to network with San Joaquin Valley Base Business and begin developing Organizational Capability in Upstream Workflow Transformation space.
• Improved operational discipline of Canada Business Unit’s Application and Development Team by exposing team to standard IT templates and processes and enforcing development standards such as: application tuning, error logging, performance monitoring, root cause analysis, etc
• Identified and led the opportunity to rationalize portfolio, decommissioned local/custom applications, implemented standard solutions to solve business needs/challenges and streamline complex processes resulting in more than $2MM cost savings
• Defined Service Level Agreements for high, enhanced and baseline applications to ensure business and IT alignment
• Identified and drove the development of key Standard Operating Procedures for applications to increase efficiency and effectiveness.
• Transformed legacy systems to current technology and successfully lead application upgrades to ensure supportability and reliability
• Championed ITSM processes and ensured alignment across Confidential North America
• Monitored compliance with training, ergonomics, and behavior-based safety
• Attended and contributed to monthly BEST Network meetings to ensure sharing across Confidential North America

Confidential, Bakersfield, CA

i-Field Project Lead

Responsibilities:

• Motivate, guide and manage project team members by providing clear expectations
• Responsible for producing CPDEP documentation and providing DRB report outs
• Manage the day-to-day activities of the project using the Agile/Scrum methodology
• Facilitate Sprint planning sessions with IT development team
• On-board/off-board project team members
• Responsible for gaining buy-in and support from the leadership teams
• Maintain on-going relationship with stakeholders
• Develop and maintain project plans aligned with vision and scope of project
• Oversee development of requirements
• Manage user acceptance testing to ensure successful production deployments
• Ensure appropriate level of change management execution
• Coordinate transition of application from project to support state
• Oversee end user support

Confidential, Bakersfield, CA

Project Management Office Program Manager

Responsibilities:

• Co-authored training material on the use of Agile/Scrum
• Collaborate with business functions and IT Leadership to determine overall priority of projects within the portfolio
• Accountable for leading a diverse cross-functional team of 28 IT individuals
• Responsible for allocation of resources across projects and foreseeing/managing resource gaps
• Accountable for resource staffing
• Review of resumes, interview candidates, on-board resources
• Manage $5MM budget
• Create Authorization For Expenditures, draft supplements, forecast analysis
• Work with teams to understand issues/constraints and resolve/remove them to ensure successful execution of projects
• Facilitate transition of projects from development to support
• Provide leadership with updates on project status’ and milestones
• Oversee Project Managers and Scrum Masters to ensure projects are progressing per business plans and that projects are aligned with IT standards and processes

Confidential, Bakersfield, CA

Business Analyst/Project Manager

Responsibilities:

• Engage with Confidential personnel in order to stay abreast of Confidential IT opportunities
• Capture Confidential IT project opportunities
• Initiate project opportunities and leverage Agile/Scrum methodology to manage projects
• Perform analysis of the current and desired state
• Coordinate and facilitate requirements gathering sessions in order to identify prioritize & finalize functional and non-functional business requirements
• Develop wireframes for user interface
• Define resources, timeline, and budget needed to execute project
• Work with IT leadership to staff projects
• Interpret functional specifications and features for development team and ensure that the business context is understood
• Develop user acceptance test plans/cases and coordinate user acceptance testing with stakeholders
• Work with IT development team to reconcile user acceptance testing feedback
• Represent the business unit on all Confidential IT corporate application rollouts to ensure proper change management and support models are in place

Confidential, Bakersfield, CA

Business Analyst

Responsibilities:

• Collaborated to identify and document workflows and business/functional requirements to enable successful development of the Minerva Portal.
• Manage all stakeholder relations from Production Technologists to General Manager of Operations
• Document user stories to capture users’ requests
• Work alongside the Product Owner to prioritize the user stories in the Product Backlog
• Coordinate and facilitate requirements gathering sessions in order to identify prioritize & finalize functional and non-functional business requirements
• Develop wireframes for user interface
• Interpret functional specifications and features for development team and ensure that the business context is understood
• Facilitate Sprint planning sessions with IT development team
• Develop user acceptance test plans/cases and coordinate user acceptance testing with stakeholders
• Work with IT development team to reconcile user acceptance testing feedback
• Responsible for change management efforts
• Develop end user training documentation and facilitate user training sessions
• Provide end user support
• On-board/off-board project team members
• Coordinate transition of application from project to support state
• Facilitate training on the use of the Cube

Confidential, Bakersfield, CA

Information Management Analyst

Responsibilities:

• Data Champion for CiSoft data query analysis and visualization projects; responsible for data acquisition, analyses, manipulation, and visualization support
• Collaborate with Production Engineers, Geologists, and USC graduate students and faculty to determine data needs for CiSoft projects
• Responsible for extracting and compiling data, ensuring data integrity, and translating the data into information for the project teams
• Responsible for ensuring compliance to Confidential data extraction processes; identified, developed, and implemented process for updating data
• Create and maintain user and administrator accounts for the data repository
• Develop data guides that defined the systems of records, data available in each system of record, and data flow between the systems of records as an on-boarding document for new engineers and geologists
• Develop the content, coordinate and deliver data querying classes across San Joaquin Valley Business Unit