SUMMARY:

Career IT professional with a solid and dependable style with strong abilities, and with assertiveness and willingness to take the initiative. My patience combined with assertiveness it allows me to bring a unique approach to work, capable of achieving results, but equally able to consider all options carefully before reaching a final decision.

• Successfully completed 450+ projects at Champion ranging in size form 25 - 100,000 users worldwide.
• Public Safety Special Operations for the planning, deployment and support of IT infrastructure during Organization of American States Conference. This effort required security clearance from the Secret Service.
• Instrumental in the design and subsequent manufacturing of inmate kiosk’s saving Confidential over $725,000.
• Detached to Confidential County Board of Elections to streamline the polling process to eliminate issues experienced in the prior general election.
• Implemented a biometric solution to track inmate booking and tracking while in the custody of Confidential County Sheriff’s Office from intake through release.

• Project Management Body of Knowledge (PMI PMBOK)
• Microsoft Cloud O365 suite, Dynamics, Azure, SCCM, Microsoft Exchange VM and Physical
• Problem Resolution and Escalation Management
• Leadership, Communications, Mentoring Skills
• Contract Negotiations
• Vendor Management
• Risk Management
• Budgeting - All Phases
• Leadership and Hands-on experience
• RFP Selection, Contact Negotiations, Implementation & Support and Retrospective
• Application Development & Deployment
• Effective Facilitator and Communicator at all Levels (from junior staff to executives)
• Change Management, scheduling, organization & oversight
• Business Process Re-engineering
• Project, Program, and Portfolio Management
• Autotask IT Project Management software
• Industry Background - Banking, Finance, Government, Public Safety, Retail, Health Care, Higher, Non-Profit, Manufacturing, Pharmaceutical
• Disaster Recovery and Business Contingency Planning
• Established and Formalized two PMO Offices utilizing both SDLC and Agile Methodologies
• Microsoft Office Suite products.
• Biometric solutions

PROFESSIONAL EXPERIENCE:

Confidential - Toronto, CA

On-Site Project Management Contract

Responsibilities:

• Managed a team of six (6) professionals on a $950,000.00 contract to develop client specific programs versus the typical application based generic programs.
• Directed the team in developing a specialized curriculum for approximately 2,000 employees for the American operations with locations in the US, Canada, Mexico, and Brazil.
• Lead for the creation of video series, quick guides, and decks for formalized business-specific scenarios for increased Microsoft Outlook productivity.
• Responsible for directing the creation of video series, quick guides and decks for Microsoft SharePoint, Teams, OneNote, Planner, and OneDrive.
• Produced the required communications for, pilots, and production rollout of Microsoft applications to the appropriate client team members.
• Conducted internal reviews, client-based reviews, and delivery of finalized materials.

Confidential, Boca Raton, FL

Sr. Project Manager

Responsibilities:

• Lead for project managing the Development team utilizing Agile/Scrum process for both onshore and offshore teams. Developed and brought to market numerous tools designed for support of Microsoft Cloud technologies.
• Managed 30 - 117 (avg. 60) simultaneous MS Cloud, infrastructure, and core IT projects.
• Directed remote perform migrations utilizing both onshore and offshore resources.
• Team lead for client engagements, proficient at understanding client’s needs and concerns to ensure the correct migration solution and appropriate custom for each customer is utilized.
• Averaged $100,000 in up sell/cross sell annually.

Confidential, Miramar, FL

New Business Confidential

Responsibilities:

• Networked with Florida marketplace for companies struggling with internal development costs.
• Guided and mentored customers who required assistance with Off-Shore and Near-Shore resources to increase efficiency around timing and deliverables, assist with budget details and compare costs.

Confidential, Miramar, FL

PMO Manager

Responsibilities:

• Managed master schedules for five (5) Project Managers progress, risk, and cost.
• Responsible for multiple state project roll-outs of money transfer services, video visitation, email services, and music downloads via proprietary kiosks.
• Moved the PMO from a traditional Waterfall methodology to Agile Scrum environment for tracking all inhouse software development.
• Conducted over 50 Agile sprints and numerous projects once converting to Agile/Scrum.
• Managed the project implementing a Disaster Recovery/Business Continuity plan including drills and tabletop exercises using FEMA methodologies.

Confidential, Boca Raton, FL

Sr Project Manager

Responsibilities:

• Project management for migrating the payroll and benefits processing of a newly acquired security company (Broadview) from Lawson software in Dallas Texas, first to the ADT Oracle Benefits system in Boca Raton Florida for benefits processing and then to the PeopleSoft Payroll system located in Manchester Massachusetts for weekly, bi-weekly and semi-monthly processing in under 70 days working days.
• Lead for acquisition project - saved Confidential -ADT a multi-national company with over 100,000 employees worldwide over $550,000 in project expenses.

Confidential, California

Sr. Project Manager

Responsibilities:

• Team lead for responses to a Request for Pricing (RFP) for an E-ticketing solution with biometrics (photo & fingerprints). This solution was for a county that will incorporate 27 individual police departments and the County Sheriff’s Department with interfaces to State Attorney’s Office and County Court System.
• Developed project budgets for proposals including timelines, estimated resources, and communication.

Confidential, Fort Lauderdale, FL

PMO Manager

Responsibilities:

• Established and managed a formal Project Management Office.
• Designed and lead project that implemented a decentralized time attendance, applicant tracking, employee benefits on-line, and HR statistical reporting modules based on requirements and business process documentation developed with end users.
• Implemented the Agile Scrum project methodology allowing us to continually deliver value added processes thus giving business units steady progress where they had been waiting for long periods using traditional Waterfall project methodology.
• Utilized MS Project for up to 40 simultaneous projects with a staff of 4 project managers, business unit SMEs and external vendors. Projects valued from $25,000 to over $13,000,000.
• A team led legacy data migration to relational database systems for various projects.
• Managed third-party vendor contracts, development, integration, and migration efforts.
• Successfully introduced a non-vendor-supported paperless payroll process saving the agency over $600,000 in payroll processing costs annually.
• Negotiated a merger of Adobe & Hyland priority source code to give the agency one integrated forms and workflow solution (estimated annual cost savings to agency of over $20 million in forms and paper).
• Managed the implementation of a $13 million ERP system starting with “As Is” Business Process and Legacy System documentation and concluding with post-implementation retrospective.
• Instituted biometric solutions for inmate booking and tracking between facilities and release desk.
• Designed and planned the first paperless ticket writing system including working with the State Attorney’s Office, local court system, and law enforcement association (CALEA) for acceptance.