JOB OBJECTIVE:

Sr. Director Professional Services Confidential a SaaS company responsible for overall client engagement success including working with pre - sales teams on proposals; developing and executing SOWs; project planning and budgeting; hiring, training and managing concurrent functional/technical implementation teams

SUMMARY:

• Accomplished business process and technology professional, delivering CRM results for clients in sales operations and supply chain solutions for fast moving consumer goods (FMCG), entertainment and 3rd party manufacturing and distribution verticals
• Accomplished professional services engagement manager who is adept Confidential envisioning the end result, managing limited on /off-shore resources, dependencies, tasks and milestones to deliver on time, on budget, meeting expectations.
• Experienced in facilitating large and small groups, gathering business requirements while building consensus across cross-functional groups with competing views
• Experienced in building and working with corporate PMO and professional services organizations
• For one of the largest trading companies in the world, built a software as a service (SaaS), web-based supply chain application that was the foundation of amitive.com, attracting $16 million in venture capital
• For the 3rd largest medical distributor in the world built a custom, web based, buyer mix tool that reduced inventory and freight costs by $1.3M, increased service level by .6%, discontinued 9,500 slow moving items, returned $3M in overstock and liquidated $1.4M in dead inventory.
• Accomplished supply chain professional experienced in Sales & Operations Planning (S&OP), Vendor Managed Inventory (VMI), processes and technology
• Delivered e-commerce solutions for emerging and established companies using Agile methodologies (e.g. Rally, Jira, Confluence)
• Proven sales operations, technology and distribution professional with over 25 years experience across all supply chain areas including real time customer and supplier integration
• Accomplished SAP and CRM project manager, adept Confidential managing cross functional teams and delivering within tight project timelines with competing corporate initiatives and resources
• Lean, Six Sigma Black Belt project and classroom trained
• Certified Supply Chain Professional through APICS (CSCP- 2010)

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Working with Marketing, Sales and Operations, on-shore and off-shore teams to migrate 4800 offers and products from source system to target system

Confidential

Project Manager

Responsibilities:

• Overall project manager for the build-out of a new West Coast distribution center.
• Responsible for the timely implementation of the DC data center infrastructure, changes to retail software applications and implementation of the racking and conveyor systems to support store pack delivery to GC retail stores

Confidential, El Segundo, CA

Sr. Client Engagement Manager

Responsibilities:

• Responsible for the rapid on-boarding of enterprise accounts for Confidential ’s stand alone product as well as the Confidential for Salesforce application.
• Develop project WBS and project documentation including, use cases and business requirements.
• Manage daily stand-up meetings, issue resolution and project risk Confidential client leadership levels.
• Helped build out Confidential ’s PMO and implementation methodology

Confidential, Fullerton, CA

President and Founder

Responsibilities:

• Aplicon’s software offering, Confidential, is a hosted supply chain collaboration software application that enables supply chain trading communities.
• Product Owners can extend the command and control of their critical supply chain processes beyond their enterprises “4 walls” by connecting Customers, Suppliers, 3 rd party warehouses through an easy to use web-based application

Confidential, Inwood, NY

Responsibilities:

• collected the requirements, built and implemented a web-based application for buyers to optimize their 300,000 parts inventory.
• Using business rules to identify which SKUs should be added, deleted or drop shipped, the application calculates inventory carrying costs, freight and service levels and proposes optimal solutions.
• Documented $1.3M savings in a 6 month time period after implementation.
• The software became the foundation software for Blueridgeinventory

Confidential, Los Angeles, CA

Responsibilities:

• collected the requirements, built and implemented a web-based 3rd party warehouse system that provides supply chain visibility for customers, vendors, manufacturers, warehouses and logistic providers.
• Functionality included vendor managed inventory, purchasing, inventory management, warehouse processes, including ASN generation and order management.
• The software became the foundation for the supply chain software company Amitive

Confidential, San Jose, CA

Project manager

Responsibilities:

• Work with Confidential ’s customer value chain management (SCO) organization, PMO, testing and quality assurance teams and IT to assure business engagement, quality deliverables and adherence to project schedule, tasks and timelines.
• Determine budgets, put together funding requests, acquire and manage resources for business units.
• Track budget, spend against project deliverables

Confidential, Los Angeles, CA

PMO Lead

Responsibilities:

• For one of the world’s largest Shopping Mall developers and owners, facilitating workshops, collecting requirements and developing project plans to develop and implement a world class leasing system.
• Coordinated unit, system and integration testing with business users and technical teams

Confidential, Hollywood, CA

SAP Business Analyst

Responsibilities:

• identified, designed and sourced SAP business data into Paramount’s Home Entertainment Data Warehouse (Teradata) for Order to Delivery reporting through Microstrategy.
• Extracted both SAP master data (e.g. Material, Customer Master) and transactional data (e.g., Sales Orders, Deliveries, Goods Isuues, Ship Confirms and Invoices) into Data Warehouse tables.
• Worked with PHE business units, EAI and EDI teams to develop functional and technical specifications to support canned and ad-hoc reporting on customer on-time, fill rates and transactional metrics.
• Wrote unit and integration test scripts and rolled out new reporting to business units

Confidential, Culver City, CA

Project Manager

Responsibilities:

• Developed the required functional specifications and use cases to customize the packaged solution to meet Sony’s business requirements

Confidential, Hollywood, CA

SAP Data Analyst

Responsibilities:

• Developed the required functional and technical specifications and worked with the ABAP team to develop and test the SAP extraction programs.
• Wrote test scripts and tested new BIS web-based applications.
• As part of the DreamWorks acquisition and integration team, worked with Oracle and SAP ABAP programmers to extract and load 10 years of DreamWorks P&L data into Paramount’s SAP Business Warehouse (BW)

Confidential, CA

Project Manager

Responsibilities:

• As part of the SAP Supply Chain implementation, led team members responsible for analyzing, developing and sourcing SAP data to a MS\SQL Operational Data Store (ODS) \ Data Warehouse for the purpose of database replication of SAP master data to 25 downstream systems in the U.S and Canada.
• Coordinated team efforts through ASAP blueprint and baseline configuration phases.
• Managed this project through Confidential ’s Six Sigma program, passing through Define, Measure and Improve tollgates.
• Worked with 3rd party application provider and credit card processing firms to develop test and production version of Confidential Mall enabling consumer ordering of DVD, Music, Books and Apparel items
• Developed a JAVA/WEB based Enterprise Resource Planning Application (ERP) for use in E-Market places, aerospace, high technology, automotive and 3PL industries.
• Led sales, marketing and technical teams through requirements gathering and functional design and data modeling.
• Developed pricing models, product features and functionality and collateral material. Worked in a business development role with other Internet companies to add planning and international product capabilities
• Developed and executed Confidential ’s enterprise system strategy implementing SAP 4.6C and interfacing with Confidential ’s proprietary Global Available to Promise (ATP) Java based E-commerce engine. Implemented GL, AP, AR, CO in 8 weeks using PCC.
• Implemented SD, MM in 4 months in a changing dot-com environment. Developed the enterprise strategy for Confidential ’s ASP and licensing solutions for clients requiring an enterprise hosting solution.