PROFESSIONAL SUMMARY:

• A detail oriented professional, having more than 15 years of experience in program, product, project management and customer experience oriented roles.
• Implemented and evaluated PMO processes & procedures
• Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand - ups, etc.)
• Monitored, tracked and reported metrics on portfolios, programs and projects
• Process improvement experience
• Executive briefing experience
• Experience presenting to C-level executives
• Vendor and Partner Management: Working with multiple vendors and Partners
• Result oriented, financials driven and highly motivated team player
• Managed ~$100 million + projects
• Well versed in NPV, IRR, Cash flow, break even analysis
• Completed an MBA and a master’s degree in computer science
• PMP certified.
• Cloud migration: On prem to Cloud experience

TECHNICAL SKILLS:

Platform and Technological area of expertise: Linux, Windows, Mobile & Web platforms, Big Data, SaaS, Cloud and Analytics. Elasticsearch, Logstash, and Kibana (ELK), LAMP

Cloud Expertise: Confidential Cloud Platform (GCP), Amazon Web Service (AWS), Microsoft Azure

Process expertise: Agile, Scrum, bringing order to a chaotic team.

Marketing: Segmentation, Channels, Conjoint Modeling and Analysis

Marketing Analysis: Porter Analysis, Survey modeling & analysis, and Conjoint analysis.

SEO and SEM: Management, Tracking and Optimization

Programming knowledge: C++, C, JAVA, RUBY, XML, HTML5 and SQL

Tools: Rally, JIRA, Bugzilla, Spira and Buganizer

Business Intelligence Analytics Tool: Microstrategy

ERP: SAP, Oracle

Data Analytics and Visualization: Tableau, Excel

Big Data: NoSQL and HIVE

WORK EXPERIENCE:

Confidential, Fremont, CA

Senior Engineering Program Manager

Responsibilities:

• Project managed a Proof of Concept(POC) project for a Security information and event management (SIEM) project for a large SaaS company.
• Project managed for Authentication, Risk, Monitoring and Compliance.
• Prepared a Project Management plan for a large AWS cloud to Confidential Cloud migration project.
• Created a document to compare the security offerings of AWS, GCP and Azure for any enterprise.
• Prepared a document for Cloud industry trend and resource optimization analysis for On-Prem, Hybrid and Public Cloud environments
• Vendor management and partner management performed for our clients.
• Analyzed data points from the project metrics and provided Insights for these projects.
• Worked across teams for communicating/influencing stakeholders
• Demonstrated strategic thinking, thought leadership as well as ability to lead initiatives full cycle.

Confidential, Mountain View, CA

Program M anager Consultant

Responsibilities:

• Implemented and evaluated PMO processes & procedures
• Monitored, tracked and reported metrics on portfolios, programs and projects
• Responsible for the cost and budget management for these projects.
• Enacted change and continuous improvement increasing the productivity of Scrum teams by 15% and the quality of deliverables by 25%
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 20 major initiatives
• Developed a business development plan for an enterprise fiber offering by working with the business development team.
• Project management work done in the Confidential Assistant product:
• Performed competitive analysis of the marketing queries in competing products.
• Released Confidential Assistant on iOS platform for the first time and also all the updates for 1 year.
• Got the Confidential Accessibility Rating 4 for Confidential Assistant on the iOS.
• Managed the Confidential Payment system integration in the Confidential Assistant ecosystem.
• Responsible to manage the GRPS compliance for the Confidential Assistant product.
• Program managed on the Next Billion Users project of the Confidential Search product.
• Project managed to test and release products that facilitate bringing Gigabit internet and TV to many markets across the country.
• Managed the quality roll out of our products that helped in bringing Gigabit internet to many affordable housing neighborhoods in lower income communities.
• Tracked and communicated team velocity and sprint/release progress
• Analyzed data points and provided Insights for these projects. These helped to make correct strategic decisions for ensuring the projects to be completed on time with scope, time, budget and quality as per the project plan
• Worked with wearables, hardware devices like chargers, vehicles etc as part of the Confidential Assistant program.

Confidential, San Jose, CA

Program Manager Consultant

Responsibilities:

• Worked on the Confidential Separation project in the Confidential.
• Implemented and evaluated PMO processes & procedures
• Responsibilities include Program and Project Management across multiple teams and systems to make the two companies successful by the Legal Day 1.
• Project managed UAT for Confidential and Confidential ’s HR s ystems and career sites.

Confidential, Brisbane, CA

Engineering Program Manager

Responsibilities:

• Responsible for the cost and budget management for these projects.
• Got spot s for releasing with high quality and going beyond the call of duty in working with customers and releasing on time.
• SEO, SEM analysis for the consumer sites for shopping.com, dealtime.com, epinions.com.
• Revenue impact analysis for changes done for our sites(beta A/B tests and production)
• Tracked and communicated team velocity and sprint/release progress
• Managed an On Prem to Cloud migration.

Confidential, San Jose, CA

Program Manager

Responsibilities:

• Built and managed the PMO team in the US and in Asia for SaaS product for Recommendations.
• Responsibility included product quality, releases and customer success.
• Implemented and evaluated PMO processes & procedures
• Monitored, tracked and reported metrics on portfolios, programs and projects
• Responsible for the cost and budget management for these projects.
• Tracked and communicated team velocity and sprint/release progress

Confidential, Mountain View, CA

Project Lead Quality Engineering

Responsibilities:

• Program managed the Adwords quality releases.
• Project push lead to release AdWords’ features such as Search ads, Ad scheduling, Video ads and Display ads.
• Implemented and evaluated PMO processes & procedures
• Worked on the product and marketing team for the Adwords.
• Did market research and competitive analysis for e-commerce and Internet ad technology products.
• Implemented and evaluated PMO processes & procedures
• Monitored, tracked and reported metrics on portfolios, programs and projects

Confidential, Palo Alto, CA

Systems Consultant

Responsibilities:

• Implementation, deployment and customer success professional for many of SAP’s customers.
• Responsible for testing and validating the use cases for SAP products. Identified pain points from SAP’s customers’ point of view and helped to resolve them in SAP Netweaver product suite.
• Pre sales and post sales production implementation and support.
• Responsible for the cost and budget management for these projects.