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Sr. Project Manager Resume

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Tampa, FL

EXECUTIVE SUMMARY:

  • Senior Project Manager (PMP certified)/team leader with extensive experience in leading IT teams and delivering Confidential / advanced analytics/business insights solutions.
  • Experienced in leading diverse project teams, proactively drive activities, and deliver projects business objectives.
  • Collaborate with global cross - functional teams including product leadership, engineering, sales, change management, and support teams.
  • Track record of successful delivery of client engagements, demonstrating strong interpersonal skills to develop executive-level business relations.

COMPETENCIES:

  • Project/program management
  • Strategic planning
  • Business intelligence/analytics Confidential and Retail/CPG data
  • Health insurance
  • Financial plans/budget tracking (Clarity)
  • CRM/Salesforce.com integration
  • SDLC and IT service-infrastructure operations
  • Agile and waterfall methodologies
  • Risk management
  • Change management
  • Leading/influencing global cross-functional and multi-cultural teams

WORK HISTORY:

Sr. Project Manager

Confidential, Tampa, FL

Responsibilities:

  • Managed deployment of Member and Provider Disputes Management system for Medicare and Medicaid.
  • Collaborated with stakeholders for scope definition, solution design, build/delivery and rollout planning.
  • Managed relationship with vendors and held them accountable to SOW.
  • Build detailed cost model/financial planning for hybrid-agile delivery to track budget based on phased-sprint delivery.
  • Deployed advanced analytics/business insights solutions (MS Power BI and Tableau), including Confidential, sales, marketing, distribution, product and brand performance and growth opportunities, and trade promotion analytics to Retailers and Manufacturers.
  • Led delivery of integrated logistics and assets management tracking system, with web and mobile phone applications.
  • Led deployment of Salesforce.com CRM solution across all departments of client organization.

SENIOR PROJECT MANAGER- BI/ANALYTICS

Confidential, Tampa, FL

Responsibilities:

  • Spearheaded delivery of Confidential advanced marketing analytics solutions and insights to retailers and manufacturers in the consumer packaged goods industry, leading multi-disciplinary project teams.
  • Managed all aspects of project delivery life cycle including requirements gathering, project scope, communication of deliverables, and stakeholder expectation management.
  • Developed project budget and plan, analyzed risks and developed risk mitigation plans, and allocated project resources.
  • Established criteria for deployment readiness of new BI/Analytics product rollouts.
  • Trained and mentored team members on best practices for effective project engagement.
  • Delivered Analytics platform to over 16 Wall Street/Financial services clients for insights reporting

PROJECT MANAGER

Confidential, Dubuque, Iowa

Responsibilities:

  • Managed IT services and solutions as project engagement manager for the American Express (AXP) account.
  • Led initiative to introduce Confidential Netezza BI/DataMart systems to serve large scale financial/card transaction insights.
  • Effectively managed multiple vendor engagements and ensured critical cross-vendor deliveries.
  • Managed the turn-around of a troubled Data Warehouse initiative with AXP.

PROGRAM MANAGER

Confidential, Libertyville, IL

Responsibilities:

  • Managed software development cycle for the delivery of Confidential mobile phone software.
  • Coordinated complex dependencies with multiple business and technical stakeholders.
  • Led PMO initiative in designing the enhancement of delivery processes for mobile device software.

CO-FOUNDER & GENERAL MANAGER

Confidential

Responsibilities:

  • Translated strategic business and technology vision into enterprise Confidential, including Customer Interaction Management - CRM to clients.
  • Executed roll-out and delivery of RayaTech solutions including: Tele-Banking, Credit Card payments, Telecom automated outbound calls, and Multi-channel customer interaction (Voice, Fax, SMS, email, and service agent).
  • Implemented business and product strategies to expand into regional markets, including case studies, competitive positioning analysis, and delivery of marketing presentations.
  • Successfully negotiated company acquisition by CNS and led transition and integration of company operations.

BUSINESS UNIT MANAGER / ACCOUNT MANAGER

Confidential

Responsibilities:

  • Regional business development, large account, and delivery team manager for the region.
  • Executed business growth strategies that resulted in market penetration in Bahrain, Qatar, Oman, Jordan, and Yemen, penetrating industry segments including telecom, banking, public sector, healthcare, oil and gas, and transportation.
  • Led sales team in achieving more than 45% in annual growth.
  • Reversed negative trend in Oman operations to achieve 138% increase in annual revenue growth.

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