Sr. Project Manager Resume
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Tampa, FL
EXECUTIVE SUMMARY:
- Senior Project Manager (PMP certified)/team leader with extensive experience in leading IT teams and delivering Confidential / advanced analytics/business insights solutions.
- Experienced in leading diverse project teams, proactively drive activities, and deliver projects business objectives.
- Collaborate with global cross - functional teams including product leadership, engineering, sales, change management, and support teams.
- Track record of successful delivery of client engagements, demonstrating strong interpersonal skills to develop executive-level business relations.
COMPETENCIES:
- Project/program management
- Strategic planning
- Business intelligence/analytics Confidential and Retail/CPG data
- Health insurance
- Financial plans/budget tracking (Clarity)
- CRM/Salesforce.com integration
- SDLC and IT service-infrastructure operations
- Agile and waterfall methodologies
- Risk management
- Change management
- Leading/influencing global cross-functional and multi-cultural teams
WORK HISTORY:
Sr. Project Manager
Confidential, Tampa, FL
Responsibilities:
- Managed deployment of Member and Provider Disputes Management system for Medicare and Medicaid.
- Collaborated with stakeholders for scope definition, solution design, build/delivery and rollout planning.
- Managed relationship with vendors and held them accountable to SOW.
- Build detailed cost model/financial planning for hybrid-agile delivery to track budget based on phased-sprint delivery.
- Deployed advanced analytics/business insights solutions (MS Power BI and Tableau), including Confidential, sales, marketing, distribution, product and brand performance and growth opportunities, and trade promotion analytics to Retailers and Manufacturers.
- Led delivery of integrated logistics and assets management tracking system, with web and mobile phone applications.
- Led deployment of Salesforce.com CRM solution across all departments of client organization.
SENIOR PROJECT MANAGER- BI/ANALYTICS
Confidential, Tampa, FL
Responsibilities:
- Spearheaded delivery of Confidential advanced marketing analytics solutions and insights to retailers and manufacturers in the consumer packaged goods industry, leading multi-disciplinary project teams.
- Managed all aspects of project delivery life cycle including requirements gathering, project scope, communication of deliverables, and stakeholder expectation management.
- Developed project budget and plan, analyzed risks and developed risk mitigation plans, and allocated project resources.
- Established criteria for deployment readiness of new BI/Analytics product rollouts.
- Trained and mentored team members on best practices for effective project engagement.
- Delivered Analytics platform to over 16 Wall Street/Financial services clients for insights reporting
PROJECT MANAGER
Confidential, Dubuque, Iowa
Responsibilities:
- Managed IT services and solutions as project engagement manager for the American Express (AXP) account.
- Led initiative to introduce Confidential Netezza BI/DataMart systems to serve large scale financial/card transaction insights.
- Effectively managed multiple vendor engagements and ensured critical cross-vendor deliveries.
- Managed the turn-around of a troubled Data Warehouse initiative with AXP.
PROGRAM MANAGER
Confidential, Libertyville, IL
Responsibilities:
- Managed software development cycle for the delivery of Confidential mobile phone software.
- Coordinated complex dependencies with multiple business and technical stakeholders.
- Led PMO initiative in designing the enhancement of delivery processes for mobile device software.
CO-FOUNDER & GENERAL MANAGER
Confidential
Responsibilities:
- Translated strategic business and technology vision into enterprise Confidential, including Customer Interaction Management - CRM to clients.
- Executed roll-out and delivery of RayaTech solutions including: Tele-Banking, Credit Card payments, Telecom automated outbound calls, and Multi-channel customer interaction (Voice, Fax, SMS, email, and service agent).
- Implemented business and product strategies to expand into regional markets, including case studies, competitive positioning analysis, and delivery of marketing presentations.
- Successfully negotiated company acquisition by CNS and led transition and integration of company operations.
BUSINESS UNIT MANAGER / ACCOUNT MANAGER
Confidential
Responsibilities:
- Regional business development, large account, and delivery team manager for the region.
- Executed business growth strategies that resulted in market penetration in Bahrain, Qatar, Oman, Jordan, and Yemen, penetrating industry segments including telecom, banking, public sector, healthcare, oil and gas, and transportation.
- Led sales team in achieving more than 45% in annual growth.
- Reversed negative trend in Oman operations to achieve 138% increase in annual revenue growth.
