TECHNICAL SKILLS:

Operating Systems: DOS, Windows 3.1, Windows NT 4.0, Windows 2000, and CICS, Oracle SQL Plus 8.0, MVS OS/390, UNIX

Environment: s Client Server, IBM AS/400, IBM ES9000, DB2, Java/Web, Oracle, .NET and Mobile.

Productivity Tools: Microsoft Office Professional 2010 including, Project, Access, Excel, Word, PowerPoint, Microsoft Exchange, Outlook, Visio, FrontPage2007, SharePoint 2007, Lotus Notes, Clarity, WordPerfect, Harvard Graphics, Quattro Pro, and OS/390 QMF Query Tools, TOAD, SQL - Analyzer, Oracle SQL Developer, IBM Lotus Quick Place Office Collaboration Tool, Daptiv PPM, Trello, ServiceNow, JIRA/Confluence, Microsoft TFS and various Web based Content Management Systems

Applications: Sterling Commerce Gentran, DocuSphere Workflow Management,R-SAM Platform AnyDoc OCR Imaging Software, eSigna Check Writing, Sugar CRM 6.X, Hyperion Intelligence Designer, J.D. Edwards OneWorld, JD Edwards EnterpriseOne 8.12, JD Edwards eProcurement, PeopleSoft Financials 6.0x, 7.5x, 8.0x, 9.x Peachtree Accounting, RealWorld Financials, Turbo Tax, Cisco Tidal Enterprise Scheduler, AADP, Enterprise Project Accounting, Prism for Windows Claims Administration System, Risk Navigator Java, CODA Financials 9.x, StarTEAM version control application and Oracle based warehouse distribution management systems. Thomson-Reuters Intellectual Property v4.x

Core Competencies: Critical thinking and problem solving skills, planning and organizing, Decision-making, Communication skills, Influencing and leading, Delegation, Team work, Negotiation, Conflict management, Adaptability, Stress tolerance. PMBOK, BABOK, Waterfall methodologies, Agile/Scrum framework. Gap Analysis. Servant-leader Enacting change and bringing about improvements through coaching, leading by example and teaching

EXPERIENCE:

Confidential, Orlando, FL

Scrum Master

Responsibilities:

• Responsible for detailed organization, direction, and control of problem definition, requirements definition, design, coding, testing, security, and integration to 3rd-party vendor solutions.
• Works with product owner to ensure scope is explicitly defined and documented utilizing client interviews and JAD session techniques.
• Maintain integrity of scope.
• Customer facing role extracting the User Stories, facilitating Confidential planning sessions, grooming and reporting on backlog via burn-down charts.
• Articulated solutions utilizing application prototypes and screen mockups.
• Visio representations of complex business processes.
• Instituted Daily Stand-ups, Confidential reviews and Confidential Retrospectives as part of our Agile framework
• Continuous promotion of self-managing teams across varied geographic areas

Confidential, Wilmington, OH

Fulfillment Center Associate

Responsibilities:

• Problem Solver
• Water Spider, Q/A and grading of product returns prior to redistribution.
• Articulate suggestions for improvement utilizing application prototypes and screen mockups.
• Visio representations of complex business processes.

Confidential, Columbus, OH

Agile Scrum Master

Responsibilities:

• Coached new/less experienced Scrum Masters Responsible for detailed organization, direction, and control of problem definition, requirements definition, design, coding, testing, security, and integration to 3rd-party vendor solutions.
• Worked with product owners to ensure scope is explicitly defined and documented utilizing client interviews and JAD session techniques.
• Distilled large epics into digestible User Stories, facilitating Confidential planning sessions, grooming and reporting on backlog via burn-down charts.
• Drove a collaborative and supportive team culture through team building and engagement practices
• Optimizing code, adding rigor to new and existing internally/externally facing processes in alignment with OWASP and other best practices.
• Encouraged Agile behaviors, reinforcing practices, norms, ceremonies, and supporting the overall Team performance and effectiveness.
• Identified team improvement opportunities and looked externally for best practices to support continuous improvement.
• Ensured all work is tracked in the backlog using the JIRA application, and properly balanced across team members.
• Drove a collaborative and supportive team culture through team building and conducting foundational agile best practice training classes.

Confidential, Orlando, FL

Lead Business Analyst/Agile Scrum Master

Responsibilities:

• Responsible for detailed organization, direction, and control of problem definition, requirements definition, design, coding, testing, security, and integration to 3rd-party vendor solutions.
• Works with product owner to ensure scope is explicitly defined and documented utilizing client interviews and JAD session techniques.
• Maintain integrity of scope.
• Customer facing role extracting the User Stories, facilitating Confidential planning sessions, grooming and reporting on backlog via burn-down charts.
• Articulated solutions utilizing application prototypes and screen mockups.
• Visio representations of complex business processes.
• Instituted Daily Stand-ups, Confidential reviews and Confidential Retrospectives as part of our Agile framework
• Continuous promotion of self-managing teams across varied geographic areas

Confidential, Columbus, OH

Lead Business Process Analyst

Responsibilities:

• Serving as functional expert for PeopleSoft Procurement, ePro, Fixed Assets, Treasury, Accounts Payable and Asset Management.
• Coordinating the integration and the data associated with these applications to upstream and downstream processes.
• Leading business process reengineering teams by mapping “as-is” and “to-be” business processes, eliciting, documenting, and validating requirements and their drivers and business process metrics.
• Translating requirements into design documentation, including, but not limited to, workflows and detailed requirements documents, application prototypes and screen mockups.
• Distilling the requirements into executable test scripts.
• Developing, organizing, and managing business and functional requirements for IT projects and initiatives.
• Add rigor to the externally facing Peoplesoft and mobile app components.
• Velocity impacting strategies included fostering devops collaboration.
• Coach up Product Owners in priority and expectation setting.

Confidential, Orlando, FL

Project Manager/Scrum Master

Responsibilities:

• Responsible for detailed organization, direction, and control of problem definition, requirements definition, design, coding, testing, security, and integration to 3rd-party vendor solutions.
• Works with product/project owner to ensure scope is explicitly defined and documented utilizing client interviews and JAD session techniques.
• Maintain integrity of scope. Customer facing role extracting the User Stories, facilitating Confidential planning sessions, grooming and reporting on backlog via burn-down charts.
• Instituted Daily Stand-ups, Confidential reviews and Confidential Retrospectives as part of our Agile framework
• Continuous promotion of self-managing teams across varied geographic areas

Confidential, Dayton, OH

Senior Business Analyst/Scrum Master

Responsibilities:

• Document and articulate complex business problems using BRD, FRD, User Stories, matriculate the solution through the SDLC in a timely fashion.
• Conduct Confidential planning sessions.
• Worked with Product Owner to conduct Confidential Planning, Review, and Retrospective sessions.
• Promoted the value of a self-managing well-formed team. Assigned story points, splitting user stories when deemed necessary.
• Within a medium maturity agile environment using the Office suite of tools, collaborate upstream/downstream with both Product Owners and Technical leadership.
• In concert with the Product Owner groomed and distilled epics down to manageable user stories.
• Identified and removed barriers. Serving a WFT team of Developers, Data Analysts, and QA Testers sustained double-digit velocities during our Sprints
• Supported HEDIS reporting needs via custom solutions designed, developed, and delivered within rigorous time constraints. Manage effective full life cycle testing, i.e. unit, integration, and acceptance via test scripts and test cases, recording defects within challenging test environments.
• Design, maintain or when required re-engineered poor performing mobile apps api’s.
• Velocity impacting strategies included fostering devops collaboration.
• Coach up Product Owners in priority and expectation setting.

Confidential, Columbus, OH

Business Process Reporting Analyst

Responsibilities:

• Regulatory compliance reporting. Sox and SSAE 16. SQL extracts converting to finish reporting products used to create and document a fluid reporting landscape.
• Create and manage the Project Plan, 4-Box Summary, and related Project artifacts, while enforcing a new SDLC in a rapidly changing environment.
• SharePoint Office Collaboration Tools used extensively for the project artifact repository and communication.

Confidential, Orlando, FL

Senior Business Analyst/Scrum Master

Responsibilities:

• Responsible for detailed organization, direction, and control of problem definition, requirements definition, design, coding, testing, security, and integration to 3rd-party vendor solutions.
• Works with product/project owner to ensure scope is explicitly defined and documented utilizing client interviews and JAD session techniques.
• Maintain integrity of scope.
• Customer facing role extracting the User Stories, facilitating Confidential planning sessions, grooming and reporting on backlog.
• Instituted Daily Stand-ups, Confidential reviews and Confidential Retrospectives as part of our Agile framework
• Maximize development resource utilization via development strategies as TDD/BDD, Team development.

Confidential, Columbus, OH

Business Process Analyst

Responsibilities:

• PeopleSoft Financials 9.2 roles audit. Extensive SQL against Oracle DB. Sox and SSAE 16
• Work with product/project owner to ensure scope is explicitly defined and documented and maintains integrity of scope. Identify solutions to nonstandard requests and problems
• Created Solution Summary Document with High-level Milestones and Solution Design. Strong Client interfacing and Management reporting
• Develops project team goals, roles and processes accountable for leading the definition, planning, management, and delivery of project in support of the program strategy and goals.

Confidential, Orlando, FL

Project Manager/Lead Analyst

Responsibilities:

• Aggressive pursuit of Scope definition, Sizing, and establishing Customer expectations.
• Responsible for detailed organization, direction, and control of problem definition, requirements definition, design, coding, testing, security, and integration to 3rd-party vendor solutions.
• Works with product/project owner to ensure scope is explicitly defined and documented and maintains integrity of scope.
• Customer facing role extracting the User Stories, utilizing client interviews and JAD session techniques.
• Create and manage the Project Plan and related Project artifacts, while enforcing SDLC in a rapidly changing environment.
• Ensures project is delivered within approved budget, schedule, contingency and meets quality standards

Confidential, Columbus, OH

I.T. Project Manager

Responsibilities:

• Responsible for detailed organization, direction, and control of problem definition, requirements definition, design, coding, testing, security, and migration to 3rd-party vendor solution.
• Successful implementation of OCC driven initiatives applying a sequential Waterfall Methodology.
• Create and manage the Project Plan, 4-Box Summary, and related Project artifacts, while enforcing a new SDLC in a rapidly changing environment.
• SharePoint Office Collaboration Tools used extensively for the project artifact repository and communication.
• Design, maintain or when required re-engineered poor performing mobile apps api’s.
• Velocity impacting strategies included fostering devops collaboration.
• Promote agility via team coding, and automation of build processes.

Confidential, Miamisburg, OH

Project Manager

Responsibilities:

• Responsible for detailed organization, direction, and control of problem definition, requirements definition, design, coding, testing, security, and installation of data warehouse and data warehouse reports.
• Provide strong collaboration using SharePoint between impacted team members, and identifying and removing barriers, implementing daily standups, and coaching the Product Owner in the merits of story grooming and backlog management. Introduced burn-down chart.
• Create and manage the project plan and schedule
• IBM Lotus Quick Place Office Collaboration Tool used extensively for the project artifact repository.

Confidential, Newport, KY

Lead Business Analyst

Responsibilities:

• Led the elicitation, gathering and documentation requirements for migration and enhancements to the Convention Registration System (CRS) used by more than 15,000 users nation-wide
• Cross-training of Business Analyst in Waterfall and Agile methodologies.
• Provided strong collaboration between impacted team members, introduced agile attributes in the form of identifying and removing barriers, implementing daily standups, and coaching the Product Owner in the merits of story grooming and backlog management.
• Full Life-Cycle custom .Net framework solution implementation. Drove adherence to the PMO standards leveraging the SharePoint environment.
• Design, maintain or when required re-engineered poor performing mobile apps api’s.
• Velocity impacting strategies included fostering devops collaboration.
• Promote agility via team coding, and automation of build processes.