SUMMARY:

• IT Strategy
• Process, Tools, Governance and Program Delivery
• Business relationship management| Financial management
• Risk and Change Management
• Organizational Change Management
• Accomplished, process oriented, and metrics - driven leader with comprehensive experience in project, program, and portfolio management.
• Ensure projects achieve objectives, realized benefits, and are delivered on time and within schedule.
• Installed PMOs in 2 new organizations, streamlining delivery, delivering results with insider’s understanding and outsider’s perspective.
• Proven record in leading complex initiatives from ideation to close and managing ambiguity.
• Demonstrate effective communication and influence skills with senior leadership, up to Confidential level.
• Utilize superior analytical and problem solving skills.

EXPERTISE INCLUDES:

• Project, Program & Portfolio Delivery
• Project Portfolio Management Office (PPMO)
• IT Strategy & Product Road Map
• Business Relationship Management
• Agile Scrum / SAFe Transformation
• Demand Prioritization.
• Strategic Vendor Management
• Issue, Risk & Change Management
• Cross functional and Matrix-ed Team Management
• Business Process Reengineering (BPR) & Organizational Change Management
• Return on Investment (ROI), Business Case, Budget & Financial Management, Resource Management
• Training, Mentoring, Coaching & Counseling of PMs and cross functional teams

TECHNICAL SKILLS:

Tools: Clarity, Microsoft Office, Project, and Visio, Service Now - PPM, JIRA, Rally

SDLC/ PM Methodology: Waterfall, Agile-Scrum, and Iterative

Business Domains: Healthcare, Pharmacy, Retail, Auto and Manufacturing, Insurance and Financial services, Telematics, Confidential & Confidential, and Compliance

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Sr. IT Program Manager

Responsibilities:

• Led strategic Digital Transformation Program for Confidential which constitutes of the creation of an Enterprise Information Management platform, delivering an end to end contracting lifecycle management solution, Digital employee experience and Digital Operational support solutions, resulting cycle time reduction by 1/3rd, improvement in operational efficiency by standardizing business process across business units, improved working capital management, and benefits of data analytics.
• Program size $20 Confidential, Two years.
• Global process redesign and standardization, Technology and Data transformation, multiple stakeholders and conflicting priorities, organizational change management, geographically spread team were salient features of the program.
• Led Agile transformation for Confidential .
• Created Confidential Community of Agile Practitioners in Confidential and spearhead Agile adoption.

Confidential, Atlanta, GA

Sr Manager PMO

Responsibilities:

• IT Strategy and Delivery for Confidential $10M portfolio (Sales and marketing, Finance and Manufacturing) enhancing operational efficiency.
• Lead Confidential team of project managers/business analysts to implement IoT for manufacturing and logistics Program. Setting up process, tools and metrics for PMO.

Confidential, Alpharetta, GA

Manager Projects PMO

Responsibilities:

• Lead Confidential $20M portfolio of customer facing digitization/eCommerce programs in Loyalty management.
• Single point of contact for customers and business for status, budget, issue/risk escalations.
• Lead PMO transformation, integrating in to company's project planning and delivery.
• Drove implementation of Agile and PMO tools.

Confidential, Alpharetta, GA

Portfolio, Program, and Project Management

Responsibilities:

• Managed portfolio of $30M IT projects, delivering on time and meeting transition service agreement ( Confidential ) timeline for merger and acquisition and reducing number of applications and SAP instances.
• Portfolio has projects from SAP, Workday, Salesforce, Marketing, Finance and Logistics applications.
• Oversaw 2 PMO Project Managers (PMs) as direct reports and 15 PMs (dotted line), accomplishing cost-effective delivery.
• Led IT Steering committee / global demand management, identifying business priorities and drivers, and aligning IT strategy with business strategy. Installed PMO from scratch, defining process, tools, and governance.
• Set up Financial and Quality management offices, extending PMO governance and ensuring quality and IT investment effectiveness.
• Drove PMO adoption by training, counseling, and mentoring PMs, IT, and business resources.

Confidential, Bentonville, AR

Manager Projects

Responsibilities:

• Drove IT strategy development for healthcare retailing (pharmacy), generating road map with rollout dates, and delivered the project portfolio resulting increased sales.
• Led Confidential Pharmacy IT transformation to Agile Scrum. Directed multiple scrum teams as Scrum master/Program manager.
• Led cross-functional teams, delivering projects in pharmacy, merchandising, compliance and security, data analytics, and business to business (B2B).
• Created trusting and productive relationship with business customers, ensuring smooth delivery.
• Increased sales $10B, developing B2B / business-to-consumer (B2C) platform to host promotional program with $6M budget, 40 resources, two years of timeframe.
• Led Confidential Pharmacy through Agile Transformation improving speed to market.
• Saved $3.5M (20% cost reduction) over 3-year period by implementing IT strategic vendor partnership.

Confidential

Project / Program Manager

Responsibilities:

• Led OnStar Emergency e911 IT program, ensuring projects were delivered on time and within budget.
• Implemented program policies and governance, producing projects on time and within budget.
• Directed effort to implement OnStar in China, leading customization and compliance efforts and meeting timelines.

Confidential

Project / Program Manager

Responsibilities:

• Drove system integration and consolidation projects in Confidential Bank due to Confidential & Confidential, notably SAP integration and process optimization, delivering IT separation on time.
• Managed retiring personal insurance applications, consolidating applications across globe, to supporting Confidential Bank Confidential & Confidential .

Confidential, Bloomington, IL

Project Manager PMO

Responsibilities:

• Led multiple projects in Confidential insurance area delivering within schedule and budget.
• Aligned IT strategy with business strategy, spearheading IT to meet competition from new generation P& Confidential companies and to improve profitability per policy.
• Led Insurance industry best process benchmarking study, creating IT strategy to implement findings.
• Enhanced delivery performance by installing and maintaining project governance and supporting tools.
• Transformed Confidential IT PMO by implementing collaborative governance.

Confidential

Director, Enterprise PMO

Responsibilities:

• Defined process, methodology, and metrics, measuring and amplifying effectiveness of onsite-offshore delivery.
• Led Enterprise Digital Transformation Program. $20M, 2 years.