Lead Quality Assurance Engineer Resume

SUMMARY:

Software QA Lead skilled in analysis of complex software systems, test strategy planning and test plan development in the Financial Services & Telecom Industries. Flexible and able to quickly assimilate knowledge of new products and tools
Successfully managed complex projects with global implementation and rapidly evolving requirements.
Conducted budget planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams
Built and maintained client relationships and frequently travelled to client locations for one on one meetings
Delivered high quality products in short scrums schedules.
Excellent verbal and written skills, especially with regards to presenting findings to both technical and non - technical audiences

TECHNICAL SKILLS:

Operations: maintenance and testing in the multiple certification labs.

Load testing: Test Automation

Tools: IXIA, EXFO, BrixWorks, Robot, Treat, iota, Quality center, ALM, Wireshark SIP, CDMA, EVDO, CVOIP, USP, LTE, VoLTE, IP Multi-Media Subsystem (IMS), VoIP, eHRPD, Knowledge of 3GPP2 standards SS7, IS-41 Standard Messaging, TCP/IP, UDP, Unix, Linux, ISUP, web services, SQL

PROFESSIONAL EXPERIENCE:

Confidential

Lead Quality Assurance Engineer

Independently developed test plan documents, written and executed automation scripts, manual test cases in Zephyr.
Attended scrum stand up meetings 3 times a week and provided status of the work.
Tracked test results and modification requests for bug fixes using Jira management tool. Collected and analyzed data for failed tests and communicated cause of failure with development team insuring quality product delivered to customer.
Developed and executed automated scripts in robot framework.
Conducted root cause analysis and correlation of other system and/or problems of moderate complexity.
Setup and maintained lab for functional and performance testing.
Provided inputs and escalated issues in bug triage meetings and coordinated with development team.
Made recommendations for process improvements for self, team, or group, communicated to Manager.
Provided planning, integration, casing, scripting and execution of all testing required of a single software change or project.

Confidential

Senior System Software Engineer

Participated with the product development team to perform necessary system testing.
Worked on cross functionally to ensure that products achieve desired customer satisfaction
Supported and participated in product quality engineering programs
Coordinated multiple projects and multi-tasked in an environment with changing priorities
Selected, defined and applied software measurement, metrics and analytical techniques
Supported and participated in the Firmware and Software Quality program

Confidential

Senior Manager

Led IMS/CVOIP/VoLTE lab environment and executing VoIP and Mobility Solutions with extensive knowledge of Dial Plans, Call Features and Media Resources. Responsible for testing in Unix environment and verifying end to end TCP/IP ipv4 and ipv6 protocols and call flows for Voice over IP and Mobility call processing features in agile environment.
Led performance test team and was also responsible to run performance tests using performance tools- IXIA, EXFO, BrixWorks.
Responsible for creating Perl and Shell scripts in Unix environment

Confidential

VOIP Test Engineer

Responsible for running variety of test plans efficiently and completely, going beyond the written plan when needed. Install and maintain windows platforms. Install and maintain VMware Virtual Server environment. Install and maintain LAN equipment (switches, routers, etc.) Maintain and improve existing test plans. Assist with writing test plans for new product features and capabilities Enter defects in defect management system (Test Track Pro) Work with development engineers to help debug and reproduce defects.

Confidential

Senior Software Test Engineer

Responsible for coordinating and executing tests for complex wireless call processing and OAM features. Developed test strategy and approach, generated test data, test cases & scripts, etc, and tracked/reported results using various tools. Worked with field teams during the roll out of new features. In addition, conducted performance and regression tests in each release. Recognized for expertise in writing and executing automated scripts using tcl scripting in real time. Executed and wrote scripts for various call processing custom features in real lab environment.

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