PROFESSIONAL SUMMARY:

• An Agile Certified Practitioner and Certified Scrum Master/IT Project Manager serving for over 7 years to facilitate, Manage and execute several IT projects in Healthcare and Finance Domain with great success under SDLC Waterfall, Hybrid Agile and SAFe Agile Methodologies.
• Experience in working for IT Project Management Office to streamline projects in project life cycle meeting Triple Constraint. knowledge and experience of Agile software development process frameworks (Scrum, XP, Kanban) and techniques: User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Paired Programming, Automated Testing, Agile Games.
• Proficient in Managing Resources (Onshore and offshore) and effective interaction with internal and external stake holders, third party Vendors, executive and leadership Team, Technical and Business team and Product owners.
• Expertise in conflict resolution at team level, enhancing team performance to deliver faster and value - added delivery, product backlog prioritization Techniques, estimation techniques to assist the product owner in selecting the product backlog items (PBIs)to commit in each sprint.
• Seasoned in facilitating the scrum Ceremonies including daily stand up, sprint planning, sprint review, sprint Retrospective and backlog refinement meeting using various custom techniques for productivity of the sprint in agile projects.
• Scrum Master Expertise in Backlog refinement, Scrum Ceremonies Facilitation, issue tracking, Impediment management, Mentoring Team, Tracking team performance and velocity. Team gathering techniques and Games.
• Competent at orchestrating and managing sprint planning across distributed development teams, pipelining to identify inter-dependencies, and maintains sprint release plans.
• Project Management expertise includes PMO standards, process, Guidelines tools and Techniques, Kick off meetings/presentations /status meetings, Project Artifacts like project Charter, project management plan, WBS etc., Project scoping, budget planning, Cross-Functional Team and Resource Management, Communication plan. Impact analysis on Change Requests, Risk Analysis and risk mitigation strategies and plans, Executive Status reports and other reports, Performance metrics, Quality metrics, stake holder management, change management. Traceability matrix, lessons learned sessions and documentations.

TECHNICAL SKILLS:

Project management tools: MS Project, CA Clarity PPM, RALLY & JIRA. MS Excel, Word, Adobe Acrobat.

Task Distribution Workflow Management Tools: Rally, JIRA, Version One.

Product backlog prioritization techniques: MoSCos, Business value, Kano, Ranking, technical Risk etc.

Scrum Metrics and KPIs: Velocity, Commitment Reliability, Capacity Utilization, Estimation Variance, Scope Change, Defect leakage, Backlog health, Captures team metrics, shares with team, and suggests new metrics, Represent the team weekly at the Scrum of Scrums (S2) meeting to report impediments for escalation, Track and produce key metrics (e.g. burn down, burn-up, cumulative flow, velocity, capacity etc.).

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

SCRUM Master/Project Manager

Responsibilities:

• Successfully Facilitated and Managed 2 work streams following 2 different delivering approaches Agile (Scrum) and waterfall under one program ensuring that the scrum team is learning Agile following the process and f ocused on value added delivery.
• Conducting adaptive planning session throughout the agile process during initiation, Release planning session and in each iteration aimed to maximize the value of the functionality being delivered and backlog is prioritized with high business value items at the top.
• Identified stakeholders, managed them and keeping the engaged throughout the project. Partnered with Product Owner ensuring that all right stakeholders, technical resources and scrum teams understand the business goal and vision.
• Identified and track open issues, action items to closure and Regularly report to management
• Managed cross functional dependencies and issues between Waterfall team and Agile team by continues collaboration, Communication and transparencies to create and maintain growth and pace in the program.
• Continu ous track on SPRINT plan, Capacity Planning, Burn-down chart, assignments and milestones.
• Understanding the overall product roadmap as articulated by Agile coach/product owner and Translate roadmap into team specific release planning and sprint planning.
• Using SCRUM framework guidelines and practice for faster incremental project delivery along with value driven approach.
• Enable cross-functional teams to develop solutions using the Agile way of working that integrates the business and technical needs.
• Facilitated user story estimation and planning session and ensuring that all appropriate customers and technical resources and scrum teams understand the business goal and vision.
• Supporting and educating the Product Owner, especially with respect to refining and managing the healthy and prioritized product backlog.
• Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks and ensure that the team is following Scrum framework and agile principles and tracking the performance and empowering them to be self- managed and self-organized to achieve the sprint goals.
• Facilitated daily standup meetings, track the progress of each SPRINT and removed impediments by finding the right personnel to remove the impediment.
• Managed change requests facilitating reprioritization and re-estimation sessions SPRINT backlog items.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Conducted SPRINT review meeting at the end of each sprint and accommodating Changes in the later SPRINTS.
• Participated in release planning sessions to streamline the project and preparation of road map.
• Coordinated with cross functional team for day-to-day project-related activities and resolving dependencies of the Scrum team and ensure that appropriate quality standards are met, and team is on track to achieve the sprint goal.
• Acted as the point of contact for all internal and external project communication and documentation.
• Performed Retrospective meetings to assess the health of Agile (scrum) process and identified action items to improve Scrum Practice.
• Updated project status/ schedule on project portfolio using CA Clarity Portfolio and Project Management (PPM) tool and JIRA to track performance and progress of the project.

Confidential, Philadelphia, PA

SCRUM Master/Project Manager

Responsibilities:

• The objective of this project was to enhance claims portal and to store the data in the data warehouse, creating reports for the internal customers and providing data to the systems involved.
• Managed the project using SCRUM framework guidelines.
• Conducted project kickoffs, ensuring that all appropriate customers and technical resources are involved and understand the projects roles and responsibilities.
• Developed and managed SPRINT plan, including schedule, project activities, assignments and milestones. Create and manage the project schedule and coordinate appropriate resource scheduling for all required project tasks.
• Conducted daily SCRUM Meetings, track the progress of each SPRINT and removed the blockages on day to day basis.
• Conducted SPRINT review meeting at the end of each sprint and accommodating Changes in the later SPRINTS.
• Maintained relationships with project stakeholders, sponsors, and leadership, keeping them informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Managed all resources/expenditures based on project budget throughout the project lifecycle and communicate any issues impacting profitability.
• Developed and monitored project budget and managed project ‘budget to actual” and burn rates.
• Collaborated with customers, Team members and vendors to create and maintain project documents (e.g. project charters, rollout plans, operational plans, project plan, resource tracking, risk register, etc.)
• Analyzed lessons learned and share with other PMO team members, managers, technical teams and customers.
• Managed and coordinated day-to-day project-related activities of the project team and ensure that appropriate quality standards are met, project team activities and decisions are clearly communicated and documented.
• Managed changes to the project scope, project schedule, and project costs using PMO change management processes and executed change control process activities for the project.
• Perform project reviews to assess the health of a project and identify any issues or gaps.
• Updated project status/ schedule on project portfolio using CA Clarity Portfolio and Project Management (PPM) tool and RALLY Center.

Confidential, Wilmington, DE

Scrum Master

Responsibilities:

• The project was to develop Web Application and Mobile application for Mortgage Servicing Platform (MSP).
• Responsibilities:
• Worked on Applications for Case Assignment, Document Tracking workflow system, Fulfillment of CRM letters supporting Mortgage Servicing (MSP) and Mortgage Data Exchange(MDX) Platform.
• Acted as servant Leader for scrum team by Facilitating and Organizing Daily stand-up meetings, Grooming sessions, sprint reviews/ sprint retrospectives, sprint and release planning, sprint demos, and other Scrum-related meetings.
• Track and communicate team velocity and sprint/release progress to all affected teams and management.
• Facilitate discussions and conflict resolution in order to improve team productivity while promoting continuous improvement.
• Managed without any hindrance, all cross functional dependencies with external applications Updated Agile/Scrum metrics tracking variables in Dev to provide transparency on product and sprint backlogs.
• Assist team in making appropriate commitments through story selection and task definition and ensure that the development teams are practicing the core Agile Principles.
• Prepare and facilitates Agile planning sessions with Agile delivery teams and assists with prioritizing user stories.
• Work with Agile team and Product Owners to maintain a healthy backlog and plan releases.
• A professionally qualified IT Project Manager with over 6 years of experience in managing and delivering several IT projects in Healthcare and Finance Domain with great success.
• Experienced in Delivering projects under SDLC Waterfall, Scrum, Hybrid and Agile Methodologies and working in IT Project Management Office to streamline projects in project life cycle meeting Triple Constraint (Budget, Time, Scope, quality).
• Proficient in Managing Resources (Onshore and offshore) and effective interaction with internal and external stake holders, third party Vendors, executive and leadership Team, Technical and Business team and Product owners.
• Experienced in managing and executing change control process activities, negotiation process. as well as mentoring the team and provided business value-oriented conflict resolution.
• Expertise in product backlog prioritization Techniques, estimation techniques to assist the product owner in selecting the product backlog items (PBIs)to commit in each sprint.
• Seasoned in facilitating the scrum Ceremonies including daily stand up, sprint planning, sprint review, sprint Retrospective and backlog refinement meeting using various custom techniques for productivity of the sprint in agile projects.

EPMO Project Manager

Confidential, Trenton, NJ

Responsibilities:

• Project Description: The project deals with building Shared Services Model for all the departments belonging to the Medicaid department. It includes Utilization and Change Management departments who use the new systems.
• Responsibilities:
• Worked closely with customer technical and testing teams on Learning Management System (LMS) implementation, stakeholders to develop, prioritize and execute the IT and business enterprise portfolio.
• Coordination between Business, BSG (Business system group), Technical team and Release Management team for projects.
• Worked closely with Release Manager for various releases and Business and third-party Vendor groups to arrange s on various systems for the business.
• Creating Project Plans and master schedule plans, reviewing them with Business and Scheduling tasks for the project life cycle.
• Updating the project status for executives.
• Managing cross-functional teams to deliver defined project outputs on time, within budget, and with quality results.
• Identifying project level risks, gathering stakeholder input and rank the top project risks in terms of total impact.

Project Coordinator

Confidential, Basking Ridge, NJ

Responsibilities:

• Collaborating with Project Managers by owning the weekly PMO status reporting and rollup dashboard and delivering monthly capital forecasts and reports.
• Attend, schedule, coordinate, and participate in key meetings and creating meeting minutes.
• Developed presentations to be used for stakeholder meetings and periodic progress reporting
• Supported the development of methodology, tools and approaches using fundamentals of Project Management practices.
• Additional CPMO reporting and tasks as called upon by management.