SUMMARY:

A dynamic, versatile, team and customer focused player, with extensive knowledge in Project Management, Agile practice & Scrum Methodology, and Instructional Design. A professional with 7+ years of experience in analyzing the business needs, identifying and proposing feasible solution achieving customer satisfaction. Have a proven track record in achieving success across multiple organizations while providing strategic direction and ensuring support to the project team.

TECHNICAL SKILLS:

Domain: Utility, oil & Gas, Confidential - learning, Confidential -Commerce, Petrochemical, Pharma and Health Care Mgmt

Project Methodologies: ; Agile & Waterfall

Management & CRM Tools: HP PPM (Project & Portfolio Management Center), SAP BPC for Planning & forecasting, MS Project, HP ALM (QC), POTC, JIRA, Rally, COTC, & Salesforce

Vendor/Contract Management Tool:: Ariba, Taulia

CMS: MS Sharepoint, Confluence

LMS: Moodle, Desire2Learn, Confidential, KnowledgeHub

PROFESSIONAL EXPERIENCE:

Confidential, San Ramon, CA

Project Manager

Responsibilities:

• Worked as a Project Manager on tangible projects involving end-to-end product development, process improvements and Compliance & Maintenance projects.
• Exposure to Geographical Information Systems (GIS) tools such as ETGIS & ESRI
• Managed project budgets ranging from $700K -$20M in SAP Business Planning and Consolidation (SAP BPC) that delivers planning, budgeting, forecasting, and financial consolidation capabilities
• Experience in Vendor Management including Contract Management - Purchase Order (PO) creation, raise Goods Recipient (GR) and Resource Onboarding in Ariba and Taulia
• Proven experience in managing multiple and concurrent projects and programs using SDLC, Agile Scrum and handled cross functional teams.
• Implemented various Infrastructure initiatives that included updating the environments for substation engineers.
• Collaborated with project owners, business, SAP developers, vendors, and other project stakeholders
• Focusing on Project Deliverables, Milestones and adhere to 3 W’s - ‘When, Where, Who’, to accomplish the tasks by defining roles and responsibilities (RACI chart)
• Defined project objectives, tracked risks & tasks, and managed detailed project schedules including milestones.
• Reported status to the stakeholders by highlighting the risks & issues and overall health of the project. Suggested expedition strategy based on risk identification.
• Managed teams ensuring effective utilization of resources, cost and time.
• Communicated project constraints, needs, and timelines to the stakeholders.
• Guided the team on methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.
• Led a short-term project to capture Salesforce Objects from a Customer facing Web form to submit Rebates requests

Confidential

Management Trainee

Responsibilities:

• Collaborated with IT, Sales and Marketing teams in formulating strategies to provide a quality product.
• Defined project objectives, tracked risks & tasks, and managed detailed project schedules including milestones.
• Managed teams working on Web and mobile platforms, ensuring effective utilization of resources, cost and time.
• Communicated project constraints, needs, and timelines to the stakeholders.
• Facilitated Scrum sessions such as Sprint Planning, Backlog Grooming, daily stand-ups, review meeting and retrospective
• Created status reports by highlighting the risks & issues to the upper management.
• Reported status to the stakeholders by highlighting the risks & issues and overall health of the project.

Confidential

Project Delivery Manager

Responsibilities:

• Articulated the project goals and project scope, formulated detailed work breakdown structures (WBS) and imparted shared accountability for achieving project milestones.
• Prepared competitive quotes (RFPs & RFQs) depending on various factors such as the size of the project cost of the materials, and resources. Managed project budgets ranging from $100K -$500k.
• Maintained healthy relationships with the clients, project owners, business functions, IT developers, vendors, and other project stakeholders by providing status updates and prompt response to the issues raised.
• Conducted workshops to ensure that the teams maintain high level of competence and operational excellence.
• Followed process improvements to achieve cost and time effectiveness.
• Oversee and manage web and mobile-based projects, ensuring effective utilization of resources, cost and time.
• Have an understanding of programming languages to drive the Web & mobile Design & Development teams. Created Websites (Static & responsive) in PHP+HTML& CSS, and Mobile apps (Android - C & iOS - Objective C)
• Collaborate with the Sales team and oversee timely delivery of key strategic CRM functionalities.
• Gather and analyze data to support the decision-making process for CRM enhancements and new features.
• Facilitate information gathering sessions between departments to understand business needs and transform need into action.
• Identified technical gaps and provided necessary for the team members.

Confidential

Team Lead - Instructional Design

Responsibilities:

• Establish and implement project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet stakeholder expectations.
• Serve as liaison between team members and functional area management requesting project.
• Maintain daily issue/risk log, assess and resolve issues and timely escalations.
• Ensuring Confidential -learning processes are being followed, and compliant with company & standard policies and procedures.
• Reviewed and edited design documents and storyboards to ensure quality, usability, functionality, and compliance.
• Regular reporting and status review with Program Management team, defined and published weekly dashboard and periodic reviews and phase closure report out with executive leadership
• Negotiate with the stakeholders and arrive at an agreeable solution
• Weekly coordination with different teams, stakeholders for inputs to track progress and determine probable risks
• Responsible for Escalation Management, working with different stakeholders and Client management.
• Lead/ coordinate RCA (Root cause Analysis) calls with Incident Management for any issue.
• Documentation/ review the Key learning out of Incidents and processes and to publish them.

Confidential

Instructional Design Analyst

Responsibilities:

• Establish and implement project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet stakeholder expectations.
• Coordinate between various project members that includes Designers, developer and the Subject Matter Experts. Negotiate with the stakeholders and arrive at an agreeable solution
• Provided timely status to the upper Management
• Maintain daily issue/risk log, assess and resolve issues and timely escalations.
• Monitor the progress of the project and determine the determine probable risks
• Ensuring Confidential -learning processes are being followed, and compliant with company & standard policies and procedures.
• Regular reporting and status review with Program Management team, defined and published weekly dashboard and periodic reviews and phase closure report out with executive leadership
• Lead/ coordinate RCA (Root cause Analysis) calls with Incident Management for any issue.

Confidential

Instructional Design Analyst

Responsibilities:

• Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.
• Conducted daily huddles, project demo and retrospective meetings.
• Reviewed and edited design documents and storyboards to ensure quality, usability, functionality, and compliance.
• Conducted Daily scrum, sprint meetings, demo and retrospective.
• Guided the team with their tasks, dependencies, deliverables, risks, and other issues through the life of the project.
• Facilitated communication and ensured coordination among team members.
• Established customer expectations of project scope, deliverables, procedures for project communications and dissemination of information for team members.

Confidential

Software Engineer

Responsibilities:

• Responsible for gathering requirements, getting sign-off from the business users and prepare system requirements specification for the solution
• Hands on Experience in creating Technical Design Document with UML (Use Case Diagrams, Sequence Diagram, Class Diagram), Process flow Diagram
• Integrated the modules/functionality developed by individual developers
• Involved in Unit testing, Code reviews, Integration Testing and QA Testing and also in writing test cases and test scripts
• Interacted with the onshore team in understanding requirements and ensured task distribution and delivery on time
• Communicated issues and status information to the Project management team.