SUMMARY:

• IT Project leader with a proven record of successfully delivering large and complex initiatives, on time and under budget.
• Accomplished Confidential building trust and confidence with stakeholders Confidential all levels.
• Demonstrated success in full project lifecycle management for SAFe, Agile, Waterfall, Iterative, RAD, and Blended project methodologies.
• Adept in leading cross - functional subject matter experts, third-party vendors, and offshore / international resources in a matrixed environment.
• Experienced in SDLC, Digital; Client Engagements; APIs, Infrastructure, User Experience, Global Deployments, Security Compliance, and other enterprise IT initiatives.
• Exceptional MS Office, project leadership, communications, best Practices, risk mitigation, issue resolution, budget management, deliverable acceptance, quality assurance, and release delivery.

TECHNICAL SKILLS:

• PMTI PM Refresher (PMBOK-5)
• DTCC Project Management Curriculum
• Confidential Agile Foundations I and II
• IBM Advanced PM & Program Boot Camp
• IBM Project Management Curriculum
• PMI Creating and Managing Project Schedules
• PMI Overview for Advanced PMs
• IBM Understanding WWPMM
• PMI Crash Course for IT Managers
• PMI Project Management Fundamentals
• PMI Project Management Estimating
• PMI Project Risk Analysis Workshop
• PMI Building Virtual Project Teams
• Disney Project Leadership Program
• Payment Card Industry Security Compliance
• HP-UX Sys/Net Admin
• HP-UX Hands on with Logical Volume Manager
• HP-UX Hands on with MC Service Guard
• HP-UX Mirror Disk / UX
• HP OpenView ITO Fundamentals
• HP-UX System Administration I; II; III
• HP System and Network Administration II
• Cisco Advanced Internet Security
• Microsoft Systems Engineering for Advanced Administrators
• Microsoft Active Directory Administration
• System Administration for Solaris 2.8
• Red Hat Linux Administration Concepts
• Red Hat Linux Advanced Sys Admin
• Solaris Advanced Administration I & II
• IBM Blue Leadership & Management
• Disney University Leadership Courses
• First University Management Foundations
• Seven Habits of Highly Effective People
• Leading From the Middle
• Situational Leadership
• Diversity in the Workplace
• Service Delivery Excellence Program
• Services Transition Program
• Technical Service Delivery
• Foundations in ITIL V3
• LEAN / Six Sigma Foundations

PROFESSIONAL EXPERIENCE:

Lead Delivery Manager

Confidential

Responsibilities:

• Client Implementation Manager for Confidential .
• Responsible for scope, requirements, schedule, risks, dependencies, stakeholder management, and status reporting for all IT product deliverables in the first client contract.
• Extended contract as the Lead IT Delivery Manager for Claims; ODS; Extracts; and Accums workstream to transition PBM services to a new provider. Directly managed full life-cycle SDLC projects under SAFe, waterfall, and rapid deployment methodologies across two large organizations.
• Successfully delivered 4 real-time APIs; 2 near real-time APIs; and numerous batch file transfers between vendors, providers, pharmacy applications and the medical health-plans. Coordinated cross-dependencies with Benefits; Eligibility; Prior-Authorization; Finance, Clinical, Member Experience, Digital, and Data warehouse work-streams. Implemented over 350 file extracts from requirements through delivery to downstream data warehouses and applications.

Senior Technical Project Manager Telecommunications

Confidential

Responsibilities:

• Senior project manager consultant Confidential & Confidential Services, managing full life-cycle SDLC and infrastructure initiatives under Agile; Blended; and Waterfall methodologies.
• This 3.8 million-dollar SDLC project successfully delivered numerous enhancements between two vendor applications for Pre-Sales and Post-Sales automation, reducing swivel chair requirements within customer service representatives.
• The project included 9 new API real-time transactional interfaces, 4 batch files, business object reporting, and three separate vendors.
• The initiative involved application development, architecture standards, internal web interfaces, network and firewall pass-through implementation, test, and functionality demonstrations under a blended agile project methodology.
• This 2.7-million-dollar infrastructure, network, and customer service initiative successfully delivered numerous enhancements to improve flow-through for the top-volume service lines, including DS1 and Ethernet.
• The initiative included 46 applications, test and production infrastructure, and a full suite of test phases under a waterfall project methodology.

Senior Project Manager Healthcare

Confidential, Columbia, SC

Responsibilities:

• Proof of concept for a third-party hardware/software installation.
• Pilot implementation of logical partitions across existing CheckPoint firewall chassis. Effort included new fault monitoring with NetCool and HP OpenView.
• Bandwidth prioritization and port allocation to separate the core enterprise from client segments.
• Analysis and design strategy to segregate their core network infrastructure from client network zones.

Senior Project Manager / Program Management Office Lead

Confidential, Richardson, Texas

Responsibilities:

• Manager of Confidential UVerse PMO Process Improvement Team
• Supervisor of Confidential - Confidential & Confidential Sarbanes Oxley (SOX) project auditors, supporting over 120 project managers
• Supervisor of Confidential PM Support Team, supporting over 120 project managers and 5 PMO departments
• Author of weekly Confidential & Confidential CIO and VP-level UVerse program status report deck
• Author for Confidential & Confidential Executive dashboard for weekly summary reports
• Facilitate Confidential UVerse Change Review Board (CRB)
• Facilitate weekly UVerse project status sessions with over 60 PM members
• Communications management for cross-divisional project management teams
• Author of Monthly PM Team Newsletter