Product Manager Resume

SUMMARY:

Effective at problem resolution and solution expansion across business system strategies throughout interdisciplinary business teams and functional area stakeholders in a matrix environment.
Assess, develop, execute, maintain, track, and deliver critical business processes encompassing
Quality Assessments Software Development Lifecycle
SQL Reporting Multiple Team Management
Performance Management End - to-End Scenarios
Agile/Waterfall Environments Data Analytics

TECHNICAL SKILLS:

Microsoft Tools: Visio, Excel, Word, Outlook, PowerPoint, Share Point.

Requirements Management Tools: MS Visio, SharePoint, UML, Jira and TFS HP ALM

Operating System: Windows XP, 7, 10 and Mac OSX

Business Skills: Business Process Analysis & Design, Process Improvement and Implementation assessment, Requirement Gathering, Use Case Modeling, JAD Sessions, Gap Analysis, User stories, Scrum

Databases: MS Access, MS SQL Server, My SQL

Processes: SDLC, Agile, Waterfall

Framework: XML

PROFESSIONAL EXPERIENCE:

Confidential

Product Manager

Responsibilities:

Migrating DALS and I Series to New Mortgage Service Platform (MSP)
Responsible for the measurement and performance reports to senior management to ensure that the project is delivered on time and within budget.
Accountable for pulling weekly Mortgage Service Platform (MSP) reports from Rally.
Responsible for pulling weekly MSP progress Report.
Collaborated with Project Managers, Product Owners, and QA regarding any questions pertaining to the project deliverables.
Participated in daily Scrum meetings and Demos.
Completion of projects utilizing Agile development life cycle.
Updating/Reviewing the Tar Log with the MSP team every week.

Technologies: SQL, Rally, Jira, MS Word, MS Excel (Pivot Tables, V-lookups), VBA Macros, SharePoint.

Confidential

Data Analyst

Responsibilities:

Maintained transactions between SAP and scheduling software.
Perform various duties in SAP.
Managed company inventory, created cycle counts and implements new inventory control program at new location.
Perform quality control duties.
Moderate daily SCRUM meetings to address development issues, impediments and project status updates
Strong use of Microsoft excel spreadsheet with SAP reporting. (Zinvage, MC44, ZMMR LS24, Me2m etc.)
Created SQL reports writing SQL queries for complex reports.
Follow SDLC through end of the requirement.
Performed UAT testing along with call center managers to make sure that application meets their requirements.
Followed SDLC through the Project.

Confidential

Jr. Business Analyst

Responsibilities:

Communicated with clients to elicit, specify and validate project requirements.
Expertise in developing and deploying plug-ins, custom workflow activities and java script extensions for MS CRM.
Defined clear, concise, and actionable requirements.
Developed and documented project and solution scope; diagram processes, and designed prototypes and mock-ups where necessary.
Reviewed requirements with technical team and presented findings to client.
Wire framing and related UI tools.
Ensured clear communication with business and technical stakeholders, updating clients and project.
Demonstrated strong organizational and problem solving skills to support implementation of finalized project.
Cultivated a good working relationship with stakeholders, through verbal and written communication
Proficient in MS office - Word, Excel, PowerPoint, Project, Visio, Photoshop (be able to design mock-ups Screens).
Followed Agile development life cycle throughout the project.
Worked with multiple project teams of technical professionals through all phases of the SDLC.
Created technical system designs and programmed IVR systems (using InVision v4) in a constantly evolving and fast paced working environment
Strong analytical and problem solving skills.

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