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Product Manager Resume

SUMMARY:

  • Effective at problem resolution and solution expansion across business system strategies throughout interdisciplinary business teams and functional area stakeholders in a matrix environment.
  • Assess, develop, execute, maintain, track, and deliver critical business processes encompassing
  • Quality Assessments Software Development Lifecycle
  • SQL Reporting Multiple Team Management
  • Performance Management End - to-End Scenarios
  • Agile/Waterfall Environments Data Analytics

TECHNICAL SKILLS:

Microsoft Tools: Visio, Excel, Word, Outlook, PowerPoint, Share Point.

Requirements Management Tools: MS Visio, SharePoint, UML, Jira and TFS HP ALM

Operating System: Windows XP, 7, 10 and Mac OSX

Business Skills: Business Process Analysis & Design, Process Improvement and Implementation assessment, Requirement Gathering, Use Case Modeling, JAD Sessions, Gap Analysis, User stories, Scrum

Databases: MS Access, MS SQL Server, My SQL

Processes: SDLC, Agile, Waterfall

Framework: XML

PROFESSIONAL EXPERIENCE:

Confidential

Product Manager

Responsibilities:

  • Migrating DALS and I Series to New Mortgage Service Platform (MSP)
  • Responsible for the measurement and performance reports to senior management to ensure that the project is delivered on time and within budget.
  • Accountable for pulling weekly Mortgage Service Platform (MSP) reports from Rally.
  • Responsible for pulling weekly MSP progress Report.
  • Collaborated with Project Managers, Product Owners, and QA regarding any questions pertaining to the project deliverables.
  • Participated in daily Scrum meetings and Demos.
  • Completion of projects utilizing Agile development life cycle.
  • Updating/Reviewing the Tar Log with the MSP team every week.

Technologies: SQL, Rally, Jira, MS Word, MS Excel (Pivot Tables, V-lookups), VBA Macros, SharePoint.

Confidential

Data Analyst

Responsibilities:

  • Maintained transactions between SAP and scheduling software.
  • Perform various duties in SAP.
  • Managed company inventory, created cycle counts and implements new inventory control program at new location.
  • Perform quality control duties.
  • Moderate daily SCRUM meetings to address development issues, impediments and project status updates
  • Strong use of Microsoft excel spreadsheet with SAP reporting. (Zinvage, MC44, ZMMR LS24, Me2m etc.)
  • Created SQL reports writing SQL queries for complex reports.
  • Follow SDLC through end of the requirement.
  • Performed UAT testing along with call center managers to make sure that application meets their requirements.
  • Followed SDLC through the Project.

Confidential

Jr. Business Analyst

Responsibilities:

  • Communicated with clients to elicit, specify and validate project requirements.
  • Expertise in developing and deploying plug-ins, custom workflow activities and java script extensions for MS CRM.
  • Defined clear, concise, and actionable requirements.
  • Developed and documented project and solution scope; diagram processes, and designed prototypes and mock-ups where necessary.
  • Reviewed requirements with technical team and presented findings to client.
  • Wire framing and related UI tools.
  • Ensured clear communication with business and technical stakeholders, updating clients and project.
  • Demonstrated strong organizational and problem solving skills to support implementation of finalized project.
  • Cultivated a good working relationship with stakeholders, through verbal and written communication
  • Proficient in MS office - Word, Excel, PowerPoint, Project, Visio, Photoshop (be able to design mock-ups Screens).
  • Followed Agile development life cycle throughout the project.
  • Worked with multiple project teams of technical professionals through all phases of the SDLC.
  • Created technical system designs and programmed IVR systems (using InVision v4) in a constantly evolving and fast paced working environment
  • Strong analytical and problem solving skills.

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