Practice Lead Resume

SUMMARY:

Combination of servant - leader and coach who is a highly motivating executive with more than 20 years of experience of designing, improving, enhancing, expanding, and establishing world-class implementations for both business operations and IT organizations.
Reads the technology industry, professional service methodologies, operations, early performance indicators in the market and from within operations to derive best of class approaches.
Leverages pragmatism. Just because it can be answered by technology does not mean it should be.
Collaborates with other executives to foster strategies and designs milestones.
Measurement of performance is a KPI in all instances.
Develops clear messaging for employees and interested third party team members.
Evangelizes the objectives. Drives the team to the desire to achieve better and more every day.
Managed project budgets up to $64M. Teams sized from medium to very large (12 direct to 4,000 indirect).
Achieves “side” ROI benefits in addition to schedule/planned. Seizes opportunities to improve. Creates an environment where everyone is vigilant on improvement.
Experienced across multiple industries. Passionate learner.

EXPERTISE AREA:

Information Technology Consulting Strategic Business Planning Enterprise Architecture Solutions Design
Data Governance & Optimization SAP MDG/MDM Process Improvement Training & Development
Project Management Change Management Team Leadership Cost Optimization and Revenue Growth
S4/HANA Deep knowledge and experience with SAP Eco System

PROFESSIONAL EXPERIENCE:

Practice Lead

Confidential

Responsibilities:

First non-founding executive team member.
Established clear delivery objectives, policies, procedures, goals and organizational structure.
Designed delivery methodologies.
Streamlined onshore to offshore hand off processes.
Instituted PMO and introduced MS Project Online with standards.
Reengineered delivery processes with a objective, date driven approach while retools skills of highly professional and talented technical resources.
Instituted soft skill programs. Created Auritas Culture of Excellence.
Managed an average of 24 open engagements in parallel.
Assisted Client Partners with closing largest engagements in company’s history.
Improved consultant efficiency from 62% utilization to 126%. Increased staff headcount by 28 resources.
Provided guidance to build out off-shore model and was instrumental in developing the Global Delivery Center. Invests heavily in people. Opportunity exists, not limits.

Managing Director

Confidential

Responsibilities:

Founded Champion Business Solutions’ consulting practice to provide comprehensive strategic, top-down data architecture guidance to companies addressing complex issues ranging from new product development to IT services like data governance, master data management and data strategy roadmaps.
Established standards, formats and change management discipline for data architecture methodology, templates, and deliverables.
Provided technical and functional solutions for master data management, data governance, and data strategy/roadmap, data migration, and data cleansing engagements including;

Confidential, Mundelein, IL

Senior Director Solutions and Sales Support

Responsibilities:

Provided leadership to establish third pillar of services.
The third pillar of services was Master Data Governance and Master Data Management tied into extended Business Objects Data Services programs.
Designed and developed sales approach and delivery methodology with SAP and Confidential .
Expanded capabilities of Confidential .
Retooled consulting resources for the delivery demands.
Provided pre-sales and sales support. Provided executive sponsorship.

Confidential, Atlanta, GA

Vice President Professional Services

Responsibilities:

Supported sales, product development and operational management.
Developed, implemented all policies and procedures for consulting support groups.
Designed first generation of master data management tools and automation toolsets.
Designed toolsets as SAAS which was an industry first.
Designed a GUI front end for SAP to simplify and ease data entry by individual role and responsibility.

Confidential, Atlanta, GA

Director

Responsibilities:

Created offerings for SAP implementations and installations.
Developed Master Data Management solutions and offerings.
Responsible for hiring all North America employees.
Established new hiring policies and procedures.
Introduced new resourcing partners to improve resource acquisition.
Provided onboarding and training to all resources for proper process mapping and engagement activities.
Designed procedures for teaching consultants to be consultants
Implementations included the full SAP Suite.