SUMMARY:

• IT Project Management professional with 18 years of overall experience in US and India; Extensive hands - on experience in all phases of SDLC cycle; implemented Waterfall and Agile projects from Conception to Implementation and Support. Proficient in managing and implementing validated software systems in Finance, Life Sciences, Clinical Trails, Marketing and CRM domains (Migration of applications to Next Gen BI cloud platform, mobile UIX upgrades, Cutover & Go-live projects, Peak Readiness Performance testing projects, Oracle BI implementation projects)
• Extensive Experience in working in a matrix environment managing onsite and off-shore teams; leading teams to deliver project(s) that span across one or more business units; Managing resources, schedules, financials and adhering to stage gate quality and SDLC control guidelines throughout the full systems development life cycle; Managing issues, risks and project change requests to ensure successful and on-time project delivery; Contributing to process improvement initiatives as it relates to improving project delivery; Verifying that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.
• Advanced level of expertise in Business Intelligence Reporting Tools - Oracle OBIEE 7.8, 10g,11g, 12c and BI Publisher in multiple domains (Clinical, Finance, Life sciences and Customer Relationship Management, Retail Merchandise ), Tableau 10.2, 10.3, Power BI
• Advanced level of expertise in Oracle Enterprise Business Suite (PMOTL - Project Management)
• Advanced level of expertise in Data Application Console
• Intermediate level of expertise in Informatica 7.8, 8.1, Podium 3.2
• Intermediate level of expertise in Programming for data science (PL/SQL, Python, Github)
• Quality Management Tools - HP Quality Service, Mercury Quality center
• Working knowledge of cloud based data-warehousing platform - Snowflake, for data storage and analytics service.

PROFESSIONAL EXPERIENCE:

Confidential

IT Project MANAGER - SENIOR

Responsibilities:

• Extensive experience in large enterprise-wide technology re-platform programs and solution delivery teams inclusive of scope, scheduling, budgeting, and project planning in a matrixed environment with aggressive delivery goals, using Waterfall/Agile (Iterative and Incremental) Methodology.
• Experience creating Statements of Work, contract review/negotiation, and overseeing vendor resources for projects that fall within existing IT functional areas
• Experienced in Cutover Project Management to Go-live, Upgrades, Peak Readiness projects.
• Experienced in estimation, project planning, resource planning, issue management, risk management, change management, communication planning.
• Provided hands-on project management within an Information Technology department, matrix managing both internal staff and external vendor contract teams
• Experienced in Operating in a SAFE Agile framework, to decompose high level project requirements into actionable Sprints and deliverables for the project team.
• Facilitated sprint ceremonies - sprint planning, daily scrums, and retrospectives
• Educated and reinforce scrum methodology and agile framework to team members and key stakeholders
• Track and manage product backlog, burndown metrics, velocity, and task breakdown in JIRA.
• Facilitate the definition of project scope, goals, deliverables and ultimately create project plans.
• Monitor, report and follow-up on the status and next steps of all project components
• Effectively identify, adjust for and communicate downstream impacts of project changes
• Able to navigate project changes effectively, remove barriers and coordinate with a variety of cross-functional project team members
• Prepare for engagement reviews and quality assurance procedure
• Ability to lead, motivate and direct a cross-functional workgroup while being flexible in a changing environment.
• Ability to effectively prioritize and execute tasks in a high-pressure environment and react to project adjustments and alterations promptly and efficiently
• Experience managing all phases of the project life cycle, including running project kickoff meetings, prioritization meetings, post-installation project post-mortem meetings and a proven track record of multi-tasking, meeting deadlines and delivering projects on budget
• Extensive knowledge of Project Management Tools - PMOTL.

Confidential, TX

Sr. Technical Project Manager/Principal Systems Analyst - Business Analytics

Responsibilities:

• Articulated business value and managed client expectations
• Conduct Sprint Planning, Daily Scrum, Scrum Review and Scrum retrospective Meetings.
• Coach and Guide team to Create Scrum artifacts and follow Scrum methodology - Product backlog, Sprint backlog, product increments, Burndown charts, Release charts
• Increase visibility of impediments, coach Scrum Team, reduce Technical Debt and work with Scrum team to resolve impediments, avoid scope creep in sprints.
• Refine Product Backlog and Sprint Backlog Items.
• Create User Stories, Technical Stories, Epics, Spikes and track defects. Facilitated requirement gathering requirements, conduct workshops, issue clarification discussions, review documentation done by team, ensure traceability, follow-up with different teams for obtaining sign-offs from all stakeholders and own the change management to scope in order to define project requirements (both functional and non-functional).
• Participate and enable Development Team in Estimation of Story points in Stories, Epics based on complexity, Risk and Effort, and communicate to stakeholders in order to plan for required budget and resources to successfully execute the project
• Conduct Release Planning Meetings.
• Participated in recruitment and influence hiring decisions, manage team performance through performance setting expectations, performance reviews and feedback
• Participated in proposal preparation, design solution keeping organizational imperatives, prepare and review the estimations prepared by team, capture inputs from stakeholders, liaison with relevant stakeholders, for required approvals, and take bottom-line for response delivery in order to position Infosys suitably towards winning the deal.
• Documented and shared team learnings from project, seek information and leverage knowledge from other projects in order to drive higher efficiency and effectiveness and also preserve organizational knowledge.
• Prepared a detailed project schedule, baseline the same, manage any changes in order to ensure on-time delivery of the project. Prepare plans for different resources including people, space, infrastructure, and liaison with required groups in order to fulfil project resource requirements.
• Provided inputs on delivery aspects in the contract in order to limit financial risk to the company.
• Created Risk management plan clearly identifying the risks, and plan for mitigation and baseline the same with all stakeholders in order to minimize any adverse impact to the project.
• Tracked and ensured compliance to all project parameters and processes including budget submissions, confirmations/ invoicing, timesheets, milestone and closure reports, Revenue @Risk, Account Receivables, resource allocations, quality/ regulatory /customer security audits, in order to meet organizational goals.
• Identify quality goals and processes, comply/ensure compliance of team with internal quality mandate, plan for training the team, and prepare a comprehensive quality plan in order to ensure high quality delivery
• Experience with Data ingestion to Hadoop Cluster from Mainframe - review design and development efforts for filewatcher scripts, Scala code, Hadoop configuration files. Build reporting off Hadoop tables using obiee 12c, Tableau, power query, power BI.
• Experience with Business Intelligence Tools

Confidential, NY

Sr. Technical Project Manager - Clinical Analytics

Responsibilities:

• Responsible for managing high visibility projects with Data Warehouse & Business Intelligence group involving integration of new sources of data into Enterprise Data Warehouse, building dashboards, and publishing reports.
• Managed large diverse delivery teams comprising of project managers, architects, business analysts, programmers, SMEs, infrastructure, requirements management and QA team internally as well as externally with many IT consulting companies. Responsibilities included interacting with Executive Sponsors, providing status to senior leadership, and facilitating discussions within cross-functional teams to plan, identify risks and issues, and conduct root cause analysis.
• Key driver in formulating standards and best practices for Software Development Life Cycle (SDLC) and Project Management.
• Key driver in documenting, publishing and implementing process flows for all phases of Software Development Life Cycle, standardizing templates for Project Charter, Project Management Plan, RACI Matrix, Work Breakdown Structure & Schedule, Deliverable Approval Matrix, and Test Strategy.

Confidential, NY

Project Manager

Responsibilities:

• Hosted and Managed Triage Meetings with key stakeholders from business and Subject Matter Experts for assessment and approval of Business, Functional and Non-Functional Requirements.
• Lead Onsite-offshore Teams for Infosys, as per Global Delivery Model.
• Led teams for Releases, Enhancements, Bug Fixes & Maintenance Services as well as coordinated and managed updates to Business groups, Quality Assurance Professionals, and Business Owners.
• Track timelines for every change request deployed by Sustain Teams and Maintain activity record of Project Team assigned for Change requests in Master project plan.
• Reviewed all the pre-production deliverables to ascertain Risk and verify release readiness of the changes to be deployed in Production.
• Experience in Test planning, managing Test case Preparation/review and Test Execution.
• Created and Provided Metrics Reports to various business stakeholders and Senior Directors on Software Deployments and Change requests.
• Point of Contact for Audit reviews and RFCs,
• Co-ordinate and implement Emergency Deployments.
• Review Post-Production deliverables and Updates to living documents for all changes deployed to Production.
• Ensure information/documentation on operational and business processes w.r.t the application is maintained.
• Provide Change Control documents on Application based Change requests for new releases, enhancements, bug fixes, and data updates etc.
• Provided details on reason for change, technical description, implementation plan, Impact statement, risk statement, pre-implementation statement, Post implementation testing, Support arrangements, escalation procedures and Backup plans
• Co-ordinated within the team and provided responses to Auditors’ queries and concerns, if any

Confidential, NY

Change Control and Release Manager

Responsibilities:

• Participated in the research and development of business opportunities and ideas within the scope of the project.
• Conducted interviews with key business users to collect requirements and business process information.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Developed business requirement specification documents as well as high level project plan.
• Designed and developed project document templates based on Agile methodology.
• Set up definitions and process for test phases including product test, integration test, system test and User Acceptance Test (UAT).
• Analyzed operational procedures and methods to recommend changes for improvement, with an emphasis on automation and efficiency.
• Prepared project reports for management, created weekly and monthly status reports, documented process flows, policies and procedures.
• Created Traceability Matrix to reflect how the Business Requirements, at a high level, will be satisfied throughout the lifecycles (Requirements, Design, Build and Testing) of the project.
• Understood core processes of the department to provide input on reverse-engineering and to develop new blueprints for the process flow.
• Closely worked with development team to make sure whether the software application fits within the architecture and has the required behavior.
• Oversaw change control to ensure that all system revisions, upgrades, and enhancements are thoroughly tested and documented to ensure business as usual.

Confidential

Wisconsin, Implementation Consultant - Sales

Responsibilities:

• Designed and developed functional requirement specifications
• Involved in requirements gathering sessions to define the functional, business and system requirements.
• Performed regression data analysis and applied data fixes.
• Tracked the volume of defects and resolved them on priority basis.
• Obtained the requirements from business users by using focus groups and personal interviews on Agile/ Scrum methodology.
• Extensive brain storming sessions with various business teams in USA and India.
• Executed SQL queries against source data and destination data to test data integrity.
• Extensively worked on enhancement of the existing system and automated the process.
• Involved in End of month reporting and generating reports.
• Coordination and management of team.

Confidential, NY

Application Development and Support Manager

Responsibilities:

• Capacity planning and Resource management for Consumer Campaign Management applications
• Manage change control and version control activities
• Prepare and maintain the test plan and test strategy for the various applications
• Monitor and review Test case/script preparation and execution for Integration Testing, System Integration Testing and regression testing
• Ensure compliance to project processes & quality
• Communication & coordination with all business stake holders
• Monthly reviews with customers and weekly status meetings with onsite and offshore test leads
• Identify potential risks and mitigate them
• Daily status on test execution and risk/issues for the critical projects to the customer
• Weekly and month reporting of the Test metrics and Risks/Issues to the customer and management
• Track customer inputs and complaints
• Root Cause Analysis to prevent or rectify problems relating to quality, time & budget
• Ascertain the training requirements of the project and plan for testing and application training.
• Conducting periodic reviews and appraisal of the team members
• Mentor the team in day to day activities
• Conduct Internal Quality Audits
• Project Management reviews to focus and improve the business and project quality

Confidential

Business Analyst

Responsibilities:

• Requirement Analysis, GUI Design, Web GUI Design and Interaction with Onsite
• Prepare and maintain the Project Plan
• Estimate the project requirements
• Mapping the functional requirements to the technical components
• Status Tracking, Metrics Collection and Tracking through Integrated Project Management System
• Handled Audits and Project Management Reviews
• Coding and conduct code reviews and walk through
• Prepare and Execute Test case and test scripts
• Test data management
• System Testing and Integration testing
• Collecting Metrics, Involved in all the Quality related activities
• Configuration Management
• User acceptance support and Production support from offshore